Vodafone Launches TOBi, an Artificial Intelligence (AI) Based Assistant to Provide Faster Customer Support Service
Vodafone UK, in an unusual move, has announced a new way to offer customer support. It has launched TOBi, an artificial intelligence-based chatbot to provide much faster customer support via the web chat service. Vodafone claims that the chatbot can handle a wide range of user queries that includes order tracking, device troubleshooting queries, and your account usage queries, and many other questions. In a recent report, it was revealed... Read More