May 4th, 2020 1:01 PM 0 COMMENTS

Vodafone Idea Launches Digital Chatbot on WhatsApp for Customer Support and Assistance

Vodafone Idea has launched an AI-powered VIC for customer service and support assistant for its customers on WhatsApp. The service has been developed on the technology of ORISERVE, which is famous for making multi-language chatbots. The VIC offered by Vodafone Idea is also live on the official website of the company along with My Vodafone and My Idea Apps. With the service launched, Vodafone Idea has become the first telecom... Read More

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