April 12th, 2021 5:51 PM 0 COMMENTS

Vodafone Idea to Offer Better Customer Services With Google’s Business Messages

Vodafone Idea has announced yet another industry first integration with Google’s Business Messages. Vodafone Idea has integrated its VIC ChatBoT with Google’s Business Messages for providing 24x7 real-time customer service to support all Vi users on Smartphones. The AI-powered VIC is enabled with LIVE Agent connect for assisted services which are extended to Google’s Business Messages also This innovation enables users searching for Vi or Vi Stores on Google Search... Read More

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