August 5th, 2015 1:29 PM 2 COMMENTS

The results of special audits on call drops to be announced on August 15

The special audits on call drops in metro/capital cities, which Union Minister Ravi Shankar Prasad announced early last month, will be filed on August 15. The issue of call drop raised major complaints among the subscribers that eventually led to online campaigns like #NoCallDrops. Subsequently, the Government warned the telecom operators to improve their service and asked to file a report by July 31. Telecom Regulatory Authority of India (TRAI)... Read More

July 24th, 2015 10:46 AM 35 COMMENTS

Call drops: Maximum complaints against Airtel, followed by Vodafone

Adding to the thrust of call drop issue is another report from Telecom Minister Ravi Shankar Prasad, which said that the Telecom Regulatory Authority of India (TRAI) has received the maximum number of complaints on call drops against Airtel during 2015 (up to June 31). This is despite of the fact that Airtel was found to be the best service provider that comply with the Quality of Service (QoS) benchmark... Read More

May 21st, 2015 10:44 AM 13 COMMENTS

Vodafone call drop issues to be fixed soon, Vodafone CEO calls Airtel Zero criticisms as ‘trivial’

Vodafone subscribers, mainly from Delhi circles were reporting call drop issues for past few days. The company reports the issue to be that of frequency change and promised it to be resolved at the earliest. “The issue mainly concerns the Delhi service area, not entire India. The reason for this problem is frequency change. Last November, our license for 20 years expired and our frequency got changed,” Vodafone Managing Director... Read More

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