VODAFONE CC AGENTS BAR CUSTOMERS FROM CALL CENTRE ACCESS!
Vodafone, India's 2nd largest GSM Service provider, seems to have devised a new innovative way of reducing the number of calls at their call centre! Agents now have the access to bar customers from contacting an agent... read on to know how this is happening. 13 Sep 2009 12:45 PM - Call made to 98850-98850 - AGENT transferred call to a "ring only" mode - call lasted for 05min 10... Read More