December 5th, 2013 3:42 PM 10 COMMENTS

TRAI Report : High Number of Billing Disputes (Postpaid & Prepaid) Against Vodafone, Idea Cellular, BSNL and Aircel

India's leading mobile service providers Vodafone, Idea Cellular BSNL and Aircel are tops on the list of higher billing dispute in several telecom circles during the quarter ended June, 2013 according to sector regulator TRAI's Telecom Services Performance Indicators Report (Metering and billing credibility). As per TRAI Quility of Service (QoS) benchmark, not more than 0.1 per cent of the total bills raised by a company in a telecom circle... Read More

May 8th, 2012 5:47 PM 11 COMMENTS

TRAI To Improve Quality of Service For 3G Voice Calls

India's telecoms regulator Telecom Regulatory Authority of India (TRAI) is taking concrete steps to address quality of 3G Mobile service issues in the country. TRAI today issued the Standards of Quality of Service of Cellular Mobile Telephone Service (Amendment) Regulations, 2012, laying down the network related Quality of Service standards for the 3G / UMTS Networks covering Voice Calls. TRAI, after considering the Quality of Service requirements for next generation... Read More

June 29th, 2010 3:42 PM 22 COMMENTS

TRAI Will Review Quality of Telecom Services Quarterly

In a conscientious effort to add the transparency and protect the interest of the subscribers of Landline and Mobile services, The Telecom regulator of India (TRAI) will starts a Quarterly Audit of Quality of Service (QoS), instead of annually. According to the TRAI, by next month i.e July 2010, It will starts quarterly audit for QoS. At present, every three months the telecom operators submit their data on pre-defined parameters... Read More

February 8th, 2010 7:55 PM 9 COMMENTS

TRAI: QoS Benchmark Should Be Shown on Telecom Operator’s Website

In an attempt to add the transparency and protect the interest of the subscribers of Landline and Mobile services, The Telecom regulator of India, TRAI has directed all basic telephone service providers, unified access service providers (UAS) and cellular mobile service providers (CMTS) to publish the performance with respect to the “TRAI benchmark of Quality of Service (QoS)” parameter on their website on quarterly basis. According to the telecom Regulator,... Read More

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