December 15th, 2017 11:59 AM 0 COMMENTS

Trai Asks Telecom Operators to Submit Call Drops Data Based On New Parameters

The Telecom Regulatory Authority of India (Trai) has directed telecom operators to submit their network data based on the new call drop parameters. Under new rules, telcos may face a penalty of up to Rs 10 lakh for call drops. Trai's new rules measures call drops at a mobile tower level, instead of the previous telecom circle level measuring. Trai has recently issued a new format to telecom operators to... Read More

September 25th, 2017 6:47 PM 4 COMMENTS

COAI Asks Trai to Extend the New Call Drops Regime by Another Six Months

Cellular Operators Association of India (COAI), which represents top telecom operators such as Bharti Airtel, Vodafone India, Reliance Jio, and Idea Cellular today requested the Telecom Regulatory Authority of India (Trai) to extend the new call drop norms by another six months. Last month, Trai issued a new call drop regime, under which operators are expected to face up to Rs. 10 lakh fine for call drops per circle in... Read More

August 18th, 2017 6:19 PM 39 COMMENTS

Telecom Operators Could Face a Fine of Up to Rs. 5 Lakhs on Call Drops: TRAI

Telecom Regulatory Authority of India (Trai), today announced stricter rules over call drops in the country. The telecom watchdog said that the telcos who don't meet the norms could face a fine of up to Rs. 5 lakhs. "Graded financial disincentives in case service providers fail to meet the DCR (drop all rates) benchmarks have been introduced, in which amount payable may depend upon the extent of deviation from the... Read More

August 9th, 2017 9:26 AM 5 COMMENTS

Most Telcos in India Failed to Meet Consumer Satisfaction Level: Trai Report

A survey conducted by the Telecom Regulatory Authority of India (Trai) revealed that telecom service providers failed to meet customer satisfaction benchmark across Delhi, Madhya Pradesh and Karnataka telecom circles. The report published by the regulator said a majority of customers were dissatisfied by efforts of telcos on curtailing call drops, and addressing other issues like network signal, data speed, customer care service, and overall telecom service. "It has been... Read More

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