October 23rd, 2012 11:14 AM 21 COMMENTS

TRAI Allows Mobile Operators to Offer Combo Recharge

India's telecom watchdog  TRAI allowed mobile operators to offer Combo Recharge Vouchers for prepaid subscribers that will provide dual benefit to consumers. Combo Vouchers (Talk Time + Special Benefits for Voice/SMS/Data) would provide more flexibility to the mobile service providers to offer innovative bundling of the products based on market segmentation. Further, use of Combo Vouchers afford the subscriber convenience of purchasing additional monetary value as well as well as... Read More

October 9th, 2012 9:53 PM 67 COMMENTS

India’s Mobile Subscriber Base Declines in August -2012, GSM Biggies Airtel, Idea Cellular and Vodafone Losses

India's mobile subscriber base (GSM and CDMA) decreased from 913.49 million in July 2012 to 908.36 million at the end of August 2012, registering a monthly negative growth of -0.56%. This the ther second consecutive month where as decline registered in GSM and CDMA mobile user base of country and it is due to large scale disconnections of non-active subscribers by many operators. According to TRAI, the biggest loss in... Read More

September 15th, 2012 1:16 AM 37 COMMENTS

TRAI to Telcos : Don’t Charge Extra for SMS, Calls on Blackout Days

In order to further improve transparency in Mobile services, India’s telecom watchdog Telecom Regulatory Authority of India (TRAI) has today issued directive to all Mobile Service Providers (GSM/CDMA) prescribing additional measures with a view to enhance transparency in the matter of charging on Blackout Days. TRAI said that Mobile operators should not charge customers on calls or SMSes beyond their existing tariff plans on 'Blackout Days' like Ganesh Chaturthi, Diwali,... Read More

September 10th, 2012 11:41 AM 31 COMMENTS

India’s Broadband Base Reaches 14.68 Million, BSNL Leads

According to the latest report by sectoral regulator Telecom Regulatory Authority of India (TRAI), India has 14.68 million Broadband subscribers as on July 2012. India's total Broadband subscriber base has increased from 14.50 million at the end of June 2012 to 14.68 million at the end of July 2012, there by showing a monthly growth of 1.20%. The yearly growth in Broadband subscribers is 17.40% during the last one year... Read More

September 8th, 2012 8:16 PM 23 COMMENTS

India’s Mobile Subscriber Base Declines for First Time, Drops by over 20 Million

India's mobile subscriber base (GSM and CDMA) decreased from 934.09 million in June 2012 to 913.49 million at the end of July 2012, registering a monthly negative growth of -2.21%. This the first ever decline in the country in terms of mobile users and it is due to large scale disconnections of non-active subscribers by some operators like Reliance, Tata Docomo and MTNL. The biggest loss in user base came... Read More

September 8th, 2012 1:12 PM 53 COMMENTS

TRAI Issues Directive To Stop Phishing ISD Missed Calls, Fake Lottery SMSes

Telecom Regulatory Authority of India (TRAI) today announce a new mechanism to effectively protecting the interest of prepaid mobile customers from the menace of missed ISD calls (wangiri calls) and calls relating to winning of prizes or lottery from international numbers. TRAI today issued a Direction to all Mobile Service Providers (CDMA and GSM) regarding provision of ISD facility to prepaid mobile consumers and advisory to consumers through SMS at... Read More

August 4th, 2012 2:54 PM 176 COMMENTS

TRAI Makes Resolution of Complaints Faster Now No Need to Approach Nodal Officers

Good news for Mobile, Landline and Broadband customers who are facing tough time dealing with complaints, TRAI has made the process much simpler now you dont need to knock nodal officers door for any complain related issue. Previously one has to call Customer Care / Call Center (CC) to register a complain and if not resolved then one has to approach the Nodal officer then again with Applet and the... Read More

July 27th, 2012 5:54 PM 56 COMMENTS

TRAI to Telcos : Don’t Reduce Broadband Speed below 256 Kbps in Any Tariff Plan After FUP

In order to further improve transparency in Broadband services, India’s telecom watchdog Telecom Regulatory Authority of India (TRAI) has today issued a Direction to all Telecom / Broadband service providers on for delivering Broadband services in a transparent manner by providing adequate information to broadband consumers specially on Fair Usage Policy (FUP) with Unlimited Plans. TRAI also clarified that Broadband speed should not be reduced or slashed below 256 kbps... Read More

July 11th, 2012 12:01 PM 46 COMMENTS

TRAI Issues Quality of 2G, 3G and 4G Mobile Internet Service Standards

Now, there seems to be good news for all the 2G, 3G and 4G Mobile Internet users, India’s telecom watchdog Telecom Regulatory Authority of India (TRAI) today issued guidelines on Minimum Quality Benchmark for Mobile Internet services - GPRS, 2G and 3G / EVDO and 4G Data service. With the new regulation - “Standards of Quality of Service for Mobile Data Services Regulations, 2012” TRAI will monitor Quality of Mobile... Read More

May 18th, 2012 6:36 PM 89 COMMENTS

TRAI Got Maximum Complaints Against Airtel, Vodafone & Reliance in 2011-12

India's leading mobile service provider Bharti airtel, Vodafone and Reliance Communications (Rcom) are once again on top when it comes to their Mobile Service users complaints related to Call drops, network congestions, Billing & Tariff related issues and activation of chargeable VAS without explicit consent of the customer. According to the information given by Minister of State for Communication and IT. Mr. Milind Deora’s in Rajya Sabha, in last one... Read More

May 8th, 2012 5:47 PM 11 COMMENTS

TRAI To Improve Quality of Service For 3G Voice Calls

India's telecoms regulator Telecom Regulatory Authority of India (TRAI) is taking concrete steps to address quality of 3G Mobile service issues in the country. TRAI today issued the Standards of Quality of Service of Cellular Mobile Telephone Service (Amendment) Regulations, 2012, laying down the network related Quality of Service standards for the 3G / UMTS Networks covering Voice Calls. TRAI, after considering the Quality of Service requirements for next generation... Read More

April 28th, 2012 1:11 PM 22 COMMENTS

Operators Says Call Rates May Up By 30 Percent, Govt Says Difficult to Predict

India's leading GSM mobile service providers - Bharti Airtel, Vodafone, Idea Cellular, Uninor and Videocon who are unhappy with the TRAI’s recommendations on spectrum, warned that high spectrum costs would lead to a 25-30% hike in call rates. While Government said it is difficult to predict likely changes in call rates of mobile telephones in the wake of cancellation of 122 licenses as per Supreme Court verdict. This is because,... Read More

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