Over 25 Percent Mobile Users in India Not Satisfied with their Mobile Service Provider
More than 25 percent Mobile service users (one in three) in urban India are currently facing verius issues with their operator and almost not satisfied with the customer service, reveled in Ericsson ConsumerLab’s India study report. However, on average, just under half of all problems are relayed back to the operator. The impact of a poor experience has 47% of consumers thinking of switching other mobile operators. One in three... Read More
