Tata Docomo, GSM mobile service of Tata Teleservices Ltd, has launched a new customer care initiative which allows a subscriber to talk to customer care representative in his or her preferred language irrespective of where he is calling. A Kannada speaking customer from Karnataka, for example, traveling to Amritsar (Punjab), can speak to a call center person in Kannada if he needs any help form the service operator. This was... Read More
Living true to its promise of repeatedly redefining the telecom experience for its subscribers and Having the right tools to meet customer care needs with speed, Tata Docomo, GSM Mobile service operator has introduced "Live Chat" platform which offers real time query and resolving the customer's issue. Tata Docomo's yet another unique Live Chat service provides a refreshingly different telecom experience to its GSM customers. The new service designed to... Read More
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