June 18th, 2014 4:52 PM 87 COMMENTS

EXCLUSIVE: Airtel will soon start 24×7 online chat based customer support service

Airtel will soon start 24x7 online chat based customer support service. This service will be available on Airtel's official website and is termed as 'Airtel India WebChat'. We've previously reported how important customer support is for any company. Airtel started social media as a customer support channel. But any wrong move or mistake from social media managers could hurt the company's image. This is because the transparency of social media channel.... Read More

May 12th, 2014 12:28 AM 0 COMMENTS

Microsoft launches Bing Venue Maps for Airports and Malls in India

Microsoft has been trying to make its Bing services popular for a while now. It has just launched the Venue Maps in India. Venue Maps bring the facility of providing you with navigation across 120 malls in the country and three major airports which are Delhi, Mumbai, and Bengaluru. Let us tell you what exactly Venue maps are. The Venue Maps are like you regular maps but they offer you... Read More

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