TRAI asks service providers to refund security deposit to subscribers within 60 days of disconnection
TRAI has issued a new directive to service providers requiring them to refund security deposit to customers within 60 days of disconnection of service. Failing to refund within the stipulated time period, the service provider will have to pay an interest at rate of 10 percent per annum to the subscriber. TRAI, while examining consumer complaints, had observed that some telecom service providers are not refunding security deposit within the prescribed time period of 60... Read More
