Trai Warns RCom as the Telco Trying to Run Away With Customers Unspent Balances
Telecom regulator (Trai) has given a warning to Reliance Communications (RCom) for trying to 'pocket' the unspent balances of prepaid users and security deposits of postpaid customers. RCom was directed to refund the said amount to respective customers maximum by February 15 via three mechanisms, but the company refused and sent a white paper to Trai explaining the same. After shutting wireless operations, a telco needs to refund all the... Read More