November 3rd, 2016 12:38 PM 29 COMMENTS

Case Study : The failed case of Idea Cellular yearly plans as a retention strategy

Who doesn't want to retain a customer? Of course in telecom field customer is the core element. Make a happy, satisfied and loyal customer and watch your company's success grow by word of mouth every day. So, every operator needs customers who are committed to paying fixed monthly rentals. It should also be noted that customers continue to be in that segment of users only when they are satisfied with... Read More

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