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October 12th, 2013 11:20 AM 19 COMMENTS

Mobile VAS Complaints Declined After Strict Norms & Measures Undertaken By TRAI

India's telecom regulator TRAI today said that complaints of false activation of Value Added Services (VAS) have declined after tightens norms and following measures undertaken by it in last few months. The Telecom Regulatory Authority of India (Trai) today issues VAS complaints data shows that in July 2013, the total number of VAS complaints were down to 1,85,468 as compared to 2,59,476 in June,2013. Earlier TRAI stringent guidelines for activation... Read More

August 4th, 2012 2:54 PM 176 COMMENTS

TRAI Makes Resolution of Complaints Faster Now No Need to Approach Nodal Officers

Good news for Mobile, Landline and Broadband customers who are facing tough time dealing with complaints, TRAI has made the process much simpler now you dont need to knock nodal officers door for any complain related issue. Previously one has to call Customer Care / Call Center (CC) to register a complain and if not resolved then one has to approach the Nodal officer then again with Applet and the... Read More

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