Legal Options available to telecom consumers: Advocate and Cyber Law Attorney Karthikeyan answers
Telecom consumers all over have faced some or the other issues like excess billing, unsolicited service activation and resulting balance deduction, no or poor quality service etc. While telcos offer redressal mechanisms like customer care and Appellate authority, sometimes the solution is not up to user’s satisfaction. Many consumers then think of approaching consumer forum or courts to solve the problem but often hold back due to multiple reasons. We... Read More
