Is Service Quality Deteriorating at Paytm? Some Customer Experiences
I have been a Paytm customer for mobile recharges and bill payments since 2011 and I never faced a time when they were slow to respond to issues. The customer support's response time was typically in minutes and a complete resolution could be expected in few hours. They even called me few times after I tweeted about my experience almost immediately and explained the situation. This was a key differentiator... Read More