DoT Receives 40-50 Million Complains in a Year, Emphasises Need for Consumer Rights
At a seminar organised by CUTS International, Aruna Sundararajan said that DoT receives 40-50 million complaints each year. She also quoted that there should be a legal backing for customers who come to DoT with grievances. The telecom secretary also highlighted the need for "strong consumer movement and consumer activists" while presenting her thoughts on stage. Sundararajan said, "Recently when we were reviewing the grievances of the telecom sector... we... Read More
