April 26th, 2017 9:11 PM 9 COMMENTS

Call Drops Have Decreased From 64% in December 2016 to 57% in March 2017: DoT

The Department of Telecommunications (DoT) launched an Integrated Voice Response System (IVRS) back in December 2016 to obtain direct feedback from subscribers about the Quality of Mobile Services. Under the scheme between December 2016 and March 2017, subscribers received an IVRS call from short code 1955 and were asked a few questions on the Quality of Mobile Services including the call drop problems, if any. Since its launch, the IVRS... Read More

April 6th, 2017 6:19 PM 3 COMMENTS

Call Drops are Still a Major Issue in India, Especially Indoors: DoT

Indian telecom operators are still not learning lessons as far as the call drops are concerned. Department of Telecommunications (DoT) has been taking various initiatives to address the call drops problem in mobile networks. During June 2016 to February 2017, the Telecom Service Providers (TSPs) have installed about 2,12,917 Base Transceiver Stations (BTS) across the country to solve the call drops issue. In order to obtain direct feedback from users,... Read More

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