October 17th, 2015 9:57 AM 34 COMMENTS

Telcos will have to pay subscribers Re.1 per dropped call from 1st Jan

Mobile phone users in the country who have been distressed over the menace of call drops finally have something to cheer about. Telecom regulator TRAI has ordered telecom companies to pay a compensation of Re 1 every time a caller is cut off mid-sentence. But there's a catch, phone users who have a knack for talking over their phones for hours are unlikely to be compensated if their calls fade... Read More

September 3rd, 2015 6:30 AM 3 COMMENTS

TRAI asks telcos to provide details about compensation provided to subscribers facing call drops across India

The government is taking proactive steps to ensure that the menace of call drops is remedied at the earliest. Prime minister Narendra Modi has expressed concern over the growing rate of call drops in India. DOT has instructed TRAI to collect data from telecom service providers regarding the statistics of call drops faced by subscribers on their network and steps taken by the operators to compensate the subscribers for the... Read More

August 27th, 2015 2:01 AM 4 COMMENTS

Government may levy penalty on telecom companies for call drop

In another new development, government seriously considers the option to levy penalty on telecom operators for increasing call drop issues, reports Economic Times. A letter informing the same will be send to promoters conveying the seriousness of the issue. With the Prime Minister Narendra Modi recently raising concern on the call drop issue, the officials are in an effort to solve it at the earliest. Telecom Minister Ravi Shankar Prasad... Read More

August 16th, 2015 3:56 PM 20 COMMENTS

Call drops on the higher end this quarter, mobile and landline subscribers had to spend long hours waiting to connect to customer care : TRAI

The Telecom Regulatory Authority of India has pointed out that the mobile telephone services in the country is deteriorating as call drops have increased seven fold in 2G networks and by 65 percent on 3G network in the first quarter of 2015. Maximum call drops were found on the network of private telecom operator Aircel, followed by state-run BSNL during the period this year.Industry average of call drop incident at... Read More

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