Mindset of Staff Manning Customer Services Require Massive Change in India: ASSOCHAM
Be it a post office, not in some remote area but in big cities of Mumbai and Delhi, or a public sector bank, state-owned MTNL, BSNL or several other government owned and run organisations, the ease of doing business, especially for a small entrepreneur is missing despite a well-meaning digital drive of the government, an ASSOCHAM paper has noted with concern. “Experience of hundreds of small entrepreneurs trying to open... Read More
