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August 25th, 2016 12:58 PM 35 COMMENTS

`Open Network’ Helps Airtel Upgrade 9,000 Sites And Optimise Another 30,000

Airtel, today said that its Open Network initiative has received good response from customers across the country. Launched in June 2016, the initiative made public Airtel’s entire mobile network information to customers through an interactive online interface and asked them for their feedback to improve the network. Airtel received feedback and suggestions from millions of customers across multiple Open Network touch points - Open Network portal, myAirtel app, Airtel Call... Read More

July 10th, 2016 5:19 PM 17 COMMENTS

Improving Airtel’s Open Network and What’s next for Network Infrastructure Openness in India?

In June, we saw the launch of Airtel's Open Network where Airtel opened up their network information for public consumption. Undoubtedly, this was a bold move given the flak telcos receive for poor internet speeds, call drops etc. What followed was a full-blown media campaign encouraging user feedback. In addition to appreciating Airtel's openness, users all over the country also started reporting issues which received responses from Airtel. This particular... Read More

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