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Yashika Goel October 29th, 2023 5:19 PM 0 COMMENTS

Airtel Partners With Microsoft to Offer Calling Services Over Microsoft Teams in India

Bharti Airtel has announced a partnership with Microsoft to provide Indian organizations with calling services through Microsoft Teams, facilitated by integration with Airtel IQ. Airtel IQ for Microsoft Teams will offer enterprises the flexibility to connect with customers throughout the country via fixed-line internet, enhancing their communication capabilities. Also Read: Bharti Airtel Launches Airtel IQ Reach, A Self-Serve Marketing Platform Enhancing Enterprise Communication According to Airtel, this new service will... Read More

Yashika Goel October 18th, 2023 3:52 PM 0 COMMENTS

Bharti Airtel Launches Omni-Channel Cloud Contact Center Platform

Bharti Airtel today announced the launch of India's first integrated omni-channel cloud platform for CCaaS (Contact Center as a Service), which the company claims is an industry-first omni-channel cloud platform that offers a unified experience for all contact center solutions required by an enterprise. Also Read: Bharti Airtel Launches Airtel IQ Reach, A Self-Serve Marketing Platform Current Problem Scenario Airtel states that, at present, businesses with contact center requirements need... Read More

Yashika Goel August 1st, 2023 5:12 PM 0 COMMENTS

Bharti Airtel Launches Airtel IQ Reach, A Self-Serve Marketing Platform

Bharti Airtel has announced the launch of Airtel IQ Reach, a self-serve marketing communications platform that enables brands and companies to drive targeted customer engagements through personalised communications. Airtel IQ Reach is part of Airtel IQ, the world's first network-embedded Communications Platform as a Service (CPaaS). TelecomTalk has already covered Airtel IQ, the Airtel CPaaS platform earlier, and the article can be read from the link below. Also Read: Airtel... Read More

Srikapardhi March 29th, 2023 9:08 AM 0 COMMENTS

Airtel IQ, Network Integrated CPaaS Solution Explained

Bharti Airtel, India's leading telecommunications service provider, offers not only consumer services but also a range of Business to Business (B2B) Solutions and services through its business arm, Airtel Business. Airtel Business continues to be a strong performance player with a growth sequentially at 2.5% and is the largest B2B player in the country. However, among the many B2B offerings, Airtel IQ uniquely stands apart as the world's first network-integrated... Read More

Tanay Singh Thakur June 20th, 2022 6:42 PM 0 COMMENTS

Airtel IQ Enables Enterprises to Deliver Unparalleled Customer Engagement

For a business, it is all about how well you can drive customer engagement. But it can be a costly affair to train a large number of humans manually and then keep them on payroll to sometimes solve a problem that can be done via automatic methods such as chatbots and more. As businesses scale digitally, consumers want solutions at their feet in no time through their smartphones/electronic gadgets. Thus,... Read More

Tanay Singh Thakur October 19th, 2021 2:59 PM 0 COMMENTS

Airtel IQ Video to Reduce Cost by 40% for OTT Companies

Bharti Airtel today announced that its video platform product namely “Airtel IQ Video” will reduce the cost of service for over-the-top (OTT) companies by 40%. The service that requires OTT companies to hire at least three to four vendors can be done by Airtel IQ Video alone, resulting in savings. Bharti Airtel already has three customers which are using its video platform as a service (CPaaS). Airtel IQ Video delivers... Read More

Tanay Singh Thakur October 26th, 2020 1:25 PM 0 COMMENTS

Airtel IQ Leads the Telco Into $1 Billion Indian Cloud Communications Market

Bharti Airtel has just announced its cloud services ‘Airtel IQ’. The service aims to help businesses drive deeper engagement with their customers using a secure and timely connection. Right from ordering a food item to checking its status, everything will be securely and seamlessly done with the help of ‘Airtel IQ’. Communication is encrypted for security and every mobile number or telephone number is masked. Now, after the introduction of... Read More