Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Varun Kashyap & Sridevi Reddy
Co-Founders, Zithara.ai
Transforming Indian Offline Retail and Customer Engagement Using AI

This is the 2nd part of ‘Overview Telecom In India by Frost & Sullivan’ if you have missed the first part click here.
COMPETITIVE ANALYSIS
The current subscriber acquisition strategy has put mobile operators in an aggressive mode triggered by these auctions. The hyper competition in domestic market has instigated the established players to look for opportunities outside their traditional market.
Players like Bharti have succeeded in expanding its operation through inorganic route with acquisition of Zain Africa business. This is expected to help it to improve its competitive positioning by leveraging the scale and reach of its operation.
The auctions also led to some interesting changes in the competitive landscape. While no mobile operator was able to obtain a Pan-India 3G License, the BWA auctions brought in newer pan-India players.
Reliance Industries Limited (RIL) has made an entry into the telecom space with acquisition of Infotel, the single pan-India BWA license winner.
Launch of LTE network by RIL and Qualcomm and possible use of the same for providing voice services may intensify the competition to unsustainable levels. This is also feared to hinder the plan of existing players to capture untapped mobile broadband market in India.
OPPORTUNITIES
• Launch of 3G, which enables higher data rate is expected to create a conducive environment for VAS providers to develop innovative and affordable solutions.
• Feature-rich handsets at lower prices are likely to instigate higher adoption of entertainment and utility content. This will translate into increased data ARPU for operators.
• Abysmally low fixed line broadband penetration is likely to result in high demand for wireless broadband (WiMax), resulting in faster recovery of investment in spectrum. They may also launch LTE services in urban areas using BWA frequency. The active equipment rollout is going to be the major focus area for the operators and migration from 2G to 3G would be observed in major circles. The CAPEX on access networks will be comparatively high, opening up new business opportunities for equipment vendors.
