Ooredoo Kuwait Wraps Up 2023 With Notable Achievements

Ooredoo Kuwait announces the successful conclusion of 2023, highlighting significant accomplishments across its operations, encompassing technology upgrades, strategic partnerships, and customer-centric campaigns. In a comprehensive year-end report, Ooredoo Kuwait shared insights into its financial performance and digital and social achievements.

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Also Read: Ooredoo Kuwait Announces Integration of NB-IoT Technology Into Its Network

Financial Performance

Ooredoo Kuwait reports a 5 percent growth in revenues, reaching 185.0 million Kuwaiti dinars by September 2023. Notably, the customer base expanded by 5 percent, totaling 2.9 million within nine months.

Customer Satisfaction

Ooredoo Kuwait attributes its achievements in 2023 to the dedication of its customer base and the company’s commitment, including the unwavering dedication of its employees to customer satisfaction.

Digital Innovations

The company highlights its substantial efforts in digitisation, extending beyond the improvement of digital services to integration with government and service-oriented digital platforms. Ooredoo also invested in platforms powered by artificial intelligence, aiming to provide integrated services in one place. The success of the Ooredoo App, ranking among the top free applications in Kuwait, and the Nojoom Rewards program, recognised as one of the most utilised loyalty programs in Kuwait, is emphasised.

Smart Cities and Global Partnerships

Ooredoo underscores the launch of smart city solutions using IoT technology, particularly in Souq Al-Mubarakiya, and the introduction of customised solutions for corporate customers through the implementation of Narrowband IoT within the Ooredoo network. Global partnerships include collaborations with Amazon Web Services and manufacturers of smart devices and accessories, including Samsung, Apple, and Huawei.