Now, filing network-related complaints with BSNL will be at your fingertips, BSNL has introduced Whatsapp-based complaint redressal system

Now, filing network-related complaints with BSNL will be at your fingertips. State-run firm BSNL has introduced a Whatsapp-based complaint redressal system for its Madhya Pradesh Circle in order to improve customer services.

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Telecom Minister Ravi Shankar Prasad today launched a slew of connectivity services for the Madhya Pradesh circle. He inaugurated BSNL’s Wi-Fi hotspots at Indore. He has launched the connectivity services for the upcoming Simhastha Kumbh mela in Ujjain, which is slated to take place beginning April 22 this year.

The state-run firm has already installed 29 towers and plans to install four truck mounted towers in the holy city at the earliest.
Tomorrow, the minister along with BSNL CMD Anupam Shrivastava will travel around Indore to check the mobile networks of BSNL.

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Talking about the functioning of Post Department, he said, “I want to bring it out of … Somber state. Post department staffers should provide services to customers with a smile.” “I want that every employee if BSNL and India Post Office must see the dream of an empowered Indian and work for that,” he tweeted.

The minister is also trying to link Post Department with e-commerce and the government is working on launching payment bank by March 2017.

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12 Comments on "Now, filing network-related complaints with BSNL will be at your fingertips, BSNL has introduced Whatsapp-based complaint redressal system"

 

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hura
November 17, 2018 2:17 am 2:17 AM
I most humbly request for there bsnl tower for rectified. Very bad 2G data and 3G data signal in the minicoy island lakshadweep. Every day this problem continue there at the earliest possible please… thanking you sir by hura kadmat
DIBAKAR ROY
February 4, 2016 8:26 pm 8:26 PM

SILIGURI BSNL IS VERY BAD OR POOR Position . no Network Coverage 3G/2G Intranet and Call Droped Any time Any Moment… Please Resolving this matter and Batter Service is Year..2016 Pleas Sir This Matter and poor Condition At siliguri SSA…..2016 Happy New Year..

Sudipta
January 18, 2016 6:50 pm 6:50 PM

In 2015 BSNL lots of improvement and face profit after long loss, now 2016, BSNL you can earn old goodwill. BSNL need to improve broadband, low fup , slow speed is burden, local isp gain customer, if bsnl change broadband scenario, BSNL will again top…

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