Indosat Ooredoo Hutchison (Indosat) and PT Zurich Asuransi Indonesia (Zurich) today announced a new partnership to integrate insurance services with telecommunications. The collaboration, unveiled at a Memorandum of Understanding (MoU) signing ceremony at the Indosat MX Center, aims to provide insurance access through Indosat's digital platforms, targeting financial inclusion across Indonesia, the official release said.
Also Read: Indosat Completes Core Network Consolidation and Transformation in Indonesia
Coverage Options and Future Plans
The partnership will leverage Indosat's user base of over 100 million to offer insurance products via its apps. Zurich will provide coverage options, including postpaid bill reimbursement and travel insurance for flight cancellations, lost luggage, and emergency medical needs, with plans for additional products such as hospital cash plans and cracked screen insurance in the future.
Ritesh Kumar Singh, Director and Chief Commercial Officer of Indosat Ooredoo Hutchison, stated, "This strategic partnership combines Indosat's extensive network and complete digital ecosystem with Zurich’s expertise in insurance protection. This combination will not only strengthen our efforts to deliver a remarkable experience but also extend protection for Indonesians, particularly in rural and underserved areas."
"By leveraging the latest technology and a data-driven approach, we are optimistic that we can significantly improve service accessibility and provide comprehensive protection to both the uninsured and insured segments," Ritesh added.
Also Read: Indosat Launches AI-Powered Solutions for Indonesia’s Oil and Gas Industry
Edhi Tjahja Negara, President Director of PT Zurich Asuransi Indonesia Tbk, said, "Our digital-first solutions, designed under the Zurich Edge strategy on this platform, will ensure comprehensive protection is just a click away, fostering greater financial inclusion."
Financial Inclusion and Customer Needs
Under this partnership, Indosat is rolling out comprehensive protection solutions accessible through the myIM3 and bima+ platforms. Guided by the spirit of gotong royong, Indosat and Zurich are dedicated to providing protection that aligns with the specific needs of their customers, the statement said.
Also Read: Indosat Ooredoo Hutchison Partners With Google Cloud to Drive AI Transformation
Zurich, in a joint statement, noted that it has been serving the Indonesian market for over 33 years, offering a range of insurance products. PT Zurich Asuransi Indonesia is licensed and supervised by Otoritas Jasa Keuangan.
