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Srikapardhi
(@srikapardhi)
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Points: 416
Joined: 10 years ago
Posts: 398
27/09/2020 11:13 am  

-- Thread to discuss, share views about the newly launched Jio Postpaid+ Plans -- 


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Srivatsav
 Srivatsav
(@Srivatsav)
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Joined: 6 months ago
Posts: 19
29/09/2020 5:36 pm  

What if someone wants to migrate from Prepaid to PP+ before the existing plan expires. Would they adjust the bill amount on a pro rata basis. If not, I think they should because not all child connections have same plan expiry date. 


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Srikapardhi
(@srikapardhi)
Member Admin
Points: 416
Joined: 10 years ago
Posts: 398
29/09/2020 7:35 pm  

@Srivatsav As far as I know, No. Prepaid to PP+ migration forfeits any existing plan benefits. Customer should be self aware and responsible in this case.

On other telcos any existing Main BAL on prepaid will be credited to postpaid account bill. 


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Mohi
 Mohi
(@Mohi)
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Joined: 7 days ago
Posts: 1
22/10/2020 1:08 am  

I am seeing unbilled amount for my plan. I have opted for 399 plan. What is this unbilled amount in jio postpaid. Its just 2 days i have activated the number.


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Srikapardhi
(@srikapardhi)
Member Admin
Points: 416
Joined: 10 years ago
Posts: 398
22/10/2020 9:49 am  

@Mohi Would you be able to share more info regarding the unbilled amount or billing cycle or screenshot of the same(masking your number)? Then it would be easier to understand and help. 


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