Chipotle Mexican Grill has announced a partnership with Paradox to introduce a new AI-driven hiring platform aimed at improving the efficiency of its recruitment process. The platform features "Ava Cado," a virtual assistant designed to simplify tasks such as gathering candidate information, scheduling interviews, and answering applicant queries.
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Chipotle Rolls Out AI-powered Hiring Platform
"Paradox's conversational hiring system will enable the General Managers in Chipotle's restaurants to spend less time on administrative tasks, including collecting basic information from candidates and scheduling interviews, and allow them to focus on their day-to-day operations and providing excellent hospitality for guests," Chipotle said.
Cutting Time-to-Hire by 75 Percent
The system, currently being rolled out in a phased approach across 3,500 Chipotle locations, is expected to reduce the time to hire restaurant staff by up to 75 percent. Ava, which can communicate in English, Spanish, French, and German, aims to enhance the candidate experience while easing the administrative burden on managers.
The recruiting system aims to decrease the time to hire, reduce job advertising costs, increase hiring for hard-to-fill roles, and improve candidate experience, the company said.
"As we continue to move toward our long-term goal of operating 7,000 restaurants in North America, we are empowering our teams to recruit and hire talent that are excited by our vision to Cultivate a Better World and want to grow with us," said Ilene Eskenazi, Chief Human Resources Officer.
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Supporting Chipotle's Expansion Goals
"Paradox operates as if we've hired additional administrative support for all our restaurants, freeing up more time for managers to support team members and provide an exceptional guest experience. We're excited about the early improvements we're seeing," Ilene added.
The company said this move aligns with its broader expansion strategy, with plans to grow to 7,000 locations in North America.
