BSNL Encourages Customers to go Green, Offers Additional Reward Points

By November 24th, 2013 AT 4:09 AM

These are days where everyone is encouraging customers to go green – right from bus operators, IRCTC with their tickets through SMS and banks with their statements through email. It is said that switch to SMS/electronic tickets by IRCTC saves around 1.5 lakh pages everyday. This could be a conservative estimate. Apart from saving paper such e-initiatives save electricity, printing ink, dispatch charges borne by the source agency and above all time. Needless to say many people don’t even open all pages of their statements! One can also be assured that a document will never be missed/misplaced! So the shift to e-tickets/e-statements/e-bills is always a well appreciated move.

The latest company to go green is BSNL. BSNL has announced that customers will now be allowed to opt for phone and broadband bills by email. Such initiatives are already in place by private operators like Tata Docomo. What makes the scheme more attractive is, BSNL will reward such customers with additional 10 reward points every month. Our readers would be aware that BSNL introduced reward points after doing away with 1% discounts for paying bills online. From BSNL FAQs “One Loyalty reward points is equal to one metered call unit for calls made within BSNL Network”.

How to Avail the Facility?
BSNL provides four modes to opt for e-bills:
Through Selfcare Customer Care Portal
One needs to login to BSNL Selfcare portal (depending on your state/circle you will be taken to appropriate page once you make the choice in below link)
1.Go to http://portal.bsnl.in/bsnlcca/login.aspx

BSNL-self-care

3.Once you login, click ‘Update to eBill only’ on the right pane

bsnl-self-care3

4.In the next screen that appears fill in relevant fields and click ‘Submit’. I got ‘undefined’ message but I believe the updation happened in the backend as I could see my email ID under ‘My Account’. Service ID is your phone number with STD code, this can be chosen once you click on the small box beside the field.

bsnl-go-green

My efforts to check the update status through ‘Check Status of Profile Requests’ proved futile as I kept getting ‘undefined’ errors. Anyway the final check would happen once I receive next month’s bill by email!
By SMS

In Andhra Pradesh Circle, a BSNL customer can register his email ID by sending an SMS in the below format to 53334. We are not sure if this would work in other circles.

By SMS

EMS <Billing_Account_Number> <Email_Id>
e.g. EMS 9000876534 [email protected]

By calling Landline Customer Care
Customer can call BSNL customer care at 1500 and place a request.

By visiting Customer Service Centre
Visit BSNL CSC and provide a written request or fill a form

As people who care for trees, we welcome this move by BSNL. What do you think? Will you opt for e-bills only?

19
Leave a Reply

avatar
Photo and Image Files
 
 
 
14 Comment threads
5 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
12 Comment authors
How Recharging and Paying Bills Online help you Save Money? Our AnalysisBSNL offers FREE Local & STD Calls for Landline Phone E-BillsBSNL enhances its SMS based services for Landline CustomersAfter BSNL, Idea Cellular Decides to Love Greenunais p Recent comment authors
newest oldest most voted
trackback

[…] provides reward points for paying bills online and additional points if you have opted for ebills. These points can be redeemed for free call […]

trackback

[…] # For more details on BSNL Go Green – Rewards Points scheme, read here –> BSNL Encourages Customers to go Green, Offers Additional Reward Points […]

Recent Posts

BSNL Prepaid Plan of Rs 599 Offering 180 Days Worth of Unlimited Calling

There is no other telecom operator in the industry right now which is as actively revamping its prepaid portfolio as...

PUBG Mobile Promises Fix for Weird Plane Disappearing and Parachuting Issue After 0.12.0 Update

PUBG Mobile recently rolled out a major update in the form of 0.12.0 update to both Android and iOS users....

Trai Chairman Reaffirms TV Subscription Bill Reduced by Up to 15% Under New Pricing Framework

The new pricing framework introduced by the Telecom Regulatory Authority of India (Trai) has made headlines in the last few...