Blocking of WhatsApp, Telegram, Facebook Will Hurt Biz Interests and Harm Users: COAI

Published by
Chakri K

The Apex industry body, COAI has issued its views against blocking of mobile apps such as WhatsApp, Facebook, Telegram, etc. The COAI cautioned DoT that the move would not only impinge on freedom of speech and expression of users, but also hit routine day-to-day communications, commercial activity, and business interests. The mobile association has written back to the Telecom Department, which had sought the industry’s views on technical measures which can be adopted for blocking mobile apps like Instagram, Facebook, WhatsApp, Telegram, etc in situations where national security and public order are under threat.


In its three-page reply to the Telecom Department, the Cellular Operators’ Association of India (COAI) has cited technical constraints, flagged risks of over-blocking, and cautioned that blocking must be targeted “only at content or account level” to “minimise the impact on innocent users”.

COAI Believes Blocking of Mobile Apps Will Hurt Users

“Blocking of mobile applications as a whole to prohibit the circulation of certain content would likely impinge the principles of freedoms of speech, expression and information by blocking millions of other users who have not shared or originated any unlawful content,” COAI said, as reported by PTI.

Taking such an approach will be “disproportionate” and will harm the constitutional rights of users at large, it had argued.

“Only specific content or users responsible for circulating unlawful content must be blocked instead of the entire mobile application blocking,” said COAI, whose members include telecom service providers like Airtel, Vodafone, Idea, and Reliance Jio.

WhatsApp Blocking Will Halt Daily Communication of Users

It has further said that any disruptions or full blocking of mobile apps, particularly those which have billions of users across the world, will “put to halt all ordinary day-to-day communications, correspondence and commerce activities.

The COAI has argued that as several emerging businesses have starting to evolve on social media and communications applications, blocking would adversely impact the commercial interests and cause significant economic harm to innocent stakeholders, COAI said in its letter dated August 6.

DoT Sought Views on Blocking Apps in Particular Situations

Based on a reference from the IT Ministry, the Department of Telecom (DoT) has invited views from the industry on technical measures that can be adopted to block mobile apps like WhatsApp, Facebook, Telegram, etc. The DoT, however, has denied having any intention of blocking any apps.

WhatsApp is the Reason Behind this Move

The move comes amid rising concerns over the circulation of false information and rumours on messaging platform WhatsApp, which have in several instances incited mob-fury. The Government has taken a stern view of false news doing the rounds on social media platforms and asked WhatsApp to take urgent measures to curb the circulation of such messages and identify its originators.

Chakri K

Chakri is a go-to guy for your next smartphone recommendation. Back in his engineering days, he used to play with smartphones by installing custom ROMs and that passion got him into the tech industry. He still goes nuts about a smartphone knocking his door for review. Currently managing everything at Telecom Talk, Chakri is trying to master PUBG Mobile in his free time.

Published by
Chakri K

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