Bharti Airtel Rejects Concerns of Biased Data Speed Plans Raised by Trai

Bharti Airtel and Vodafone Idea has stated that platinum customers account for low revenues and it will not affect the service quality of other subscribers

bharti-airtel-rejects-concerns-biased-data-speed-plans

The Telecom Regulatory Authority of India (TRAI) blocked the premium plans of Bharti Airtel and Vodafone Idea some days back, which offers faster data speed and priority services to their subscribers. The telecom regulator blocked the premium plans of the telecom operators over the concern that the platinum plan of telcos breaches net neutrality rules and such schemes could lower the quality of mobile service for subscribers who have not opted for such plans. However, telco giant has rejected all the concerns raised by the regulator over the platinum plans. As reported by ET telecom, Bharti Airtel stated that offering service to just 1- 1.5 % of the subscriber base which provides less than 10% of the revenue would not affect the service of 98% customers who contributes to nearly 90% of the revenues.

Platinum Services Will Not Affect Service Quality of Remaining Customers

Airtel has specially marked that the platinum services has been tested for nearly eight months by the pilot before the actual launch. Platinum customers got faster speeds without impacting the service quality of other Airtel customers. The telco has stated the present platinum services will offer platinum services without impacting the service quality of customers which accounts for nearly 90% of the revenues earned by the company.

Vodafone Idea Also Opposed Trai’s Concern over Platinum Plans

Trai also blocked the premium REDX plans of Vodafone Idea. The telco stated similar reason like Airtel and stated that 1.27 lakh subscribers of the REDX plan do not even make 0.1% of the telco’s total 4G user base. So, the telco will not hurt all the other services opted by subscribers.

Data Speed Will be Key Factor in 5G Technology

Airtel noted that the data speed would be one of the most important elements in future as network evolution is taking place with new technologies like 5G. If Trai stops differentiated service offering to customers based on data speeds, it will create troubles in the implementation of 5G in India. Also, telcos will be sceptical about innovative approaches to fasten network evolution in India.

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bharat khannaKunalAsiChetan-bengalurusandeep Recent comment authors
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Asi
Asi

I think trai must allow these operators to increase revenues from these plan and put the idea of floor price to end. Floor price are not good for us( consumers)

Kunal
Kunal

Trai does not restrict Telco’s to increase price’s. The telecom companies are free to raise prices . It is the internal competition between them , which does not allow the prices to go up . Both void & Airtel want to raise prices but as Jio is not increasing , they are not able to do so . Our’s is a price sensitive market & customers will move to cheapest operator available, if there is a slight difference in plan tariffs. Hence ,Both void & Airtel are asking trai for minimum floor level price , which takes into account all… Read more »

Kunal
Kunal

Telco’s are searching new avenues for generating more revenues. Void & Airtel,in the current situation are unable to increase rates of prepaid users , as I think Jio is not supporting. They need money to pay agr . So finding shady ways to make money. There is premium post paid loyal customer base of void & Airtel. They will pay any amounts of bills as they are not price sensitive. Both void & Airtel are increasing price of that premium user base ( no Jio competition here) & at the same time just pacifying them with lollipops just in case… Read more »

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Mumbai
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Jio/Airtel
DTH
7 star
Chetan-bengaluru
Chetan-bengaluru

Kunal bro, very nicely described the current situation. Exactly same is happening… Today I was reading on twitter an ordeal of vil postpaid user in delhi. He was complaining that yesterday morning he recieves one miss call and then he recieevd one message stating that his plan has been changed to some higher rental(not redX). And then next message comes stating thanks for visiting some vodafone store and give rating for solving his query. He says he hasn’t moved out of his house since morning and how is it mentioned that he visited store. So he is asking to do… Read more »

bharat khanna
bharat khanna

I don’t understand your rational of pay higher or suffer? Why suffer when you can port out.

People crying that AVOID will milk postpaid customers, There needs to be premium servcies for postpaid, which is the norm worldwide, which is why people choose it. In india prepaid is more lucrative. Hope this changes soon with better services , network quality for postpaid. People want to use Mobiles for Mobile services and not for broadband. If you want reliable data speeds please use Wifi or broadband. Hope this lockdown has prevailed sense in users to adopt broadband

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