The Indian Telecom Regulator, TRAI, recently instructed the service providers to compensate customer for each call drop with Re. 1 with maximum compensation of Rs. 3 every day. The issue of call drops is no small matter and in fact, has opened up a Pandora’s box. There has been a lot of mudslinging in the last few days between the government and the service providers, with both parties blaming the... Read More
Bharti Airtel acquired a huge psychological advantage over its competitors by launching 4G services in around 300 towns and cities earlier this year. However, the initial response to the service can at best be described as mixed. While there are customers who are satisfied, there are equal numbers of disgruntled customers (See: Telecom Talk Reviews Airtel Hotspot.) There have been reports of Airtel 4G being a patchy service and the... Read More
A few months back the incumbents were believed to be in a strong position to put up a good fight against Reliance Jio, which is planning to launch 4G services in December this year. However some recent developments point to a changing scenario, which is fast turning out to be detrimental to the incumbents, especially the top three, Bharti Airtel, Vodafone India and Idea Cellular. A key recent development is... Read More
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