About the author:

June 30th, 2014 2:01 PM 32 COMMENTS

2014: The Year of Tariff Hikes across Cellular, Landline, Broadband Services

No service or industry can survive without tariff revisions - most of the times upward. The tariff wars which was a part of telecom sector for past few years, thanks to new entrants, seems to be going away.  In the year 2014, we have seen a majority of telecom operators hike tariffs for their services. Today we make an attempt to enlist tariff hikes which caused major impact to consumers... Read More

June 28th, 2014 8:12 PM 75 COMMENTS

Is BSNL Losing out on the Tariff Advantage? We try to Find Out

Since a few months now every operator has been hiking tariffs and BSNL was not left behind. BSNL started with tariff hikes in the broadband segment, followed by landline and cellular telephony. BSNL has always had the reputation of affordable tariffs in the industry and they offered Special Tariff Vouchers (STVs) which enabled common man to save considerably in mobile bills. After the recent spate of hikes, we discovered that... Read More

June 26th, 2014 12:55 PM 28 COMMENTS

Airtel to launch Something Similar to “MyPlan” for Prepaid Customers ?

Yesterday Airtel India tweeted saying "Forced to choose from standard prepaid packs? Not any more, the wait is about to get over" and no more hints were revealed which made lots of prepaid customers excited and curious. TelecomTALK has learnt from reliable sources that Airtel is in the process to make prepaid user experience more friendly and will be launching something similar to myPlan for its prepaid customers . In postpaid Airtel allowed... Read More

June 24th, 2014 9:57 PM 63 COMMENTS

Is it Impossible to Reach Micromax Customer Support – Customer Experience with Reality Check

Since long readers of our site have been commenting about poor after-sales support from Indian handset manufacturers like Micromax. Most of them advised others against going for Indian brands citing this very reason. Today we received tweets from Mr. Rakesh Ranga who claimed that he was unable to approach Micromax support at all! We contacted Rakesh over DM and he shared his experience with us (read bottom up)! Our Reality... Read More

June 24th, 2014 8:44 PM 16 COMMENTS

Videocon uses Vodafone’s Help Content and Misses Out Editing Brand Name!

Earlier today we were alerted by Mr. Amolak about Videocon using Vodafone's help content. When @VideoconTelecom copied @VodafoneIN's content via Amolak Mishra through email CC @TelecomTalk pic.twitter.com/aL1d4Igjuz — Chethan S (@gischethans) June 24, 2014 Amolak had emailed Videocon's Appellate authority about the issue. While the authority replied in less than two hours it took almost eight hours to see the actual issue fixed. Funny thing is Videocon fixed only the... Read More

June 19th, 2014 10:44 PM 5 COMMENTS

An Exclusive Look Into the Operations of Ultramodern Vodafone India SNOC

Yesterday we had reported about Vodafone unveiling state of the art Network Operations and Experience Centres at Pune. Today we take you inside the SNOC and introduce you to the day to day operations through some exclusive pictures. The SNOC enables Vodafone's team to monitor over 250,000 network elements spanning across IT, Enterprise and Mobility services. Systems at SNOC allow Vodafone to manage alarms raised by network elements in an... Read More

June 18th, 2014 2:49 PM 1 COMMENTS

Vodafone India Unveils Super Network Operations and Experience Centers in Pune

Vodafone India has unveiled its Super Network Operations Centre and Super Network Experience Centre in Pune today. The uniquely designed SNOC provides an insight into the workings of Vodafone’s 120,000+ sites that enable network coverage across 22 circles remotely under one roof. Spread across 40,000 sq. feet with a housing capacity of 600, the SNOC is equipped with ultramodern amenities such as CO2 monitoring system, specialized photo-hydro ionization (PHI) cells... Read More

June 15th, 2014 12:25 AM 41 COMMENTS

On the Road with Airtel 3G – Stable Network with Scope for Improvement

The biggest complaint of almost every 3G subscriber in India is the patchy network across the country. While the situation has been improving over time, there is certainly scope for improvement. Finding a perfect 3G operator is no less than a struggle even in cities like Mumbai. In view of this situation, we initiated a unique effort to assess the quality of 3G networks in India on the move! We... Read More

June 11th, 2014 5:49 PM 21 COMMENTS

BSNL Launches Unlimited 3G Mobile Data Plans for Postpaid North Zone Customers

BSNL has launched 2 new Unlimited Postpaid Add On Data Plans for North Zone (Haryana, Punjab, UP(West), Up(East), Uttarakhand, Himachal Pradesh, Rajasthan and J&K GSM Mobile Customers. BSNL introduced these new plans in addition to the existing BSNL Add-on Postpaid Plans. The new Add-on Data Packs 240 and 340, allow Unlimited Data usage at monthly charges of Rs.240 and Rs.340 respectively. However in both the Add-on Data Packs the customers... Read More

June 9th, 2014 1:58 PM 491 COMMENTS

End of a Golden Era: BSNL to do Away with Night Unlimited Broadband Plans?

Anyone who became a BSNL Broadband customer during 2005-2010 would remember Combo 500 Night Unlimited Plan - a plan that used to offer unlimited internet usage during night at 2 Mbps for Rs. 500 + taxes per month along with a huge number of free call units (I believe 175). It was dream come true for many Indian households who could surf and download at great speeds without worrying about... Read More

June 9th, 2014 10:40 AM 47 COMMENTS

Exclusive: No more distinction between Local, STD and Roaming with Reliance ‘One India, One Rate’

In a first of its kind offering to Indian mobile subscribers, Reliance Mobile has taken a bold step to do away with the distinction between local, STD and Roaming. Aptly branded 'One India, One Rate', Reliance customers will now be paying home circle rates for outgoing calls both in home circle and roaming! The incoming calls during roaming (on RCOM network) will be completely free! The offering is available for... Read More

Recent Comments

Shivraj Roy :

As someone who lives with Airfiber with shitty 1tb limit I might switch to superhero plans once my current plan…

Vodafone Idea’s Superior 4G Experience, Aggressive Plans Winning Subscribers Back:…

rks :

Abhi main haal mein 2 dec ko apne village gaya tha tu wahan aaj bhi 10 saal se apna 2G…

Vodafone Idea’s Superior 4G Experience, Aggressive Plans Winning Subscribers Back:…

rks :

Those who are cheering for Bsnl it sounds good understand the sentiments lekin yaad rahe ye success nahi karega aap…

BSNL to Launch VoWi-Fi Service PAN-India Soon

TheAndroidFreak :

Neogen something in Delhi+Gurgaon+Jaipur+Noida.

India's Median Mobile Download Speeds Touch 100 Mbps: Ookla Data

Dipankar :

Very good decision by BSNL. It would be increased their customer base surely.

BSNL to Launch VoWi-Fi Service PAN-India Soon

Load More
Enable Notifications OK No thanks