Apple Approaches Trai for the Inclusion of DND App on iOS App Store: Report

Trai recently introduced DND app in order to keep a check to spam calls and messages. However, Apple refused to include the application on App Store because the app violates Apple’s privacy policies. Apple said that the application seeks user’s private data.

It is now reported that the Cupertino giant has approached Trai for ‘more consultation’ on including the application officially on the App Store. Trai’s DND application keeps a log of incoming calls, and also checks for spam SMS and calls. Apple thinks that the SMS box contains all the bank OTPs and several other personal information of the customers, which is the reason why it did not approve the application.


A report from PTI says that Apple has again approached the regulator to resolve the issue. Apple is now looking to add the Do-Not-Disturb (DND 2.0) application to its App Store. “They (Apple) have written to us for a meeting on the issue saying that they have an approach on this which they want to discuss,” TRAI Chairman R S Sharma on Thursday when asked regarding the issue.

Trai’s DND application was launched last year with an aim to report spam SMS and voice calls received by a user. On the app, a subscriber can register/deregister his number for DND. There is an option to file a complaint against a particular number or an SMS sender. There is also a ‘Help’ and ‘FAQ’ section, where one can find an answer for most of the queries related to DND. The app works through SMS permission. The DND 2.0 version is a completely revamped version of the DND Services application. Currently, this application is available only for Android users.

However, to make a complaint on a particular spam message or call, the user has to be registered on DND, which he can do it from the Trai DND 2.0 application itself.

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6 Comments on "Apple Approaches Trai for the Inclusion of DND App on iOS App Store: Report"


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[…] mobile application to the iOS platform. Recently, it was said that Apple has approached Trai to include the application in the Apple App Store, which the company initially refused to […]

September 29, 2017 1:05 pm 1:05 PM

is it possible to report all unsolicited commercial communication on alternate contact number given for Jio connection?

my primary number is flooded with calls from n number of 10 digit normal mobile numbers (not starting with 140) requesting for recharging jio numbers.

my primary number is not registered with DND, as i don’t want to miss any useful sms calls

September 29, 2017 6:16 pm 6:16 PM

u just raise complaint. whoever calling u with normal numbers will be penalized for using that number for commercial purpose.

Sunny | Lucknow
September 29, 2017 4:36 pm 4:36 PM

I never get calls on my alternate number, don’t know why they are bothering you. These calls cannot be reported under DND unfortunately.

Ruchit Shah (Gujarat)
September 29, 2017 7:22 pm 7:22 PM

Becuase you much have recharged. Try not recharging you number and you would atleast get 3 to 4 calls a day and few texts as well.

September 29, 2017 12:28 pm 12:28 PM

Apple is right & not because I am a fan or device owner but because TRAI itself is violating the ‘privacy’ policy and misguiding users into believing that any permission is a YES (in favour of the service providers) and users are assumed as mere tag alongs. Am sure if this goes to the SC, it’ll side with Apple. I support the government. However, TRAI is just a mouthpiece for them and is coming up with not-so-congruent decisions of late. Apple is just being straight forward. Don’t give up, Apple.