Amazon India tweaks policies, no longer offer refunds on electronics

Amazon India has tweaked its return and refund policies for electronic products. In accordance with the changes made in the policies, the e-commerce giant will no longer offer a refund on electronic products such as Laptops, Monitors, Desktops, Camera Lenses, and Cameras.

Amazon

These electronic products (purchased after May 11) are only eligible for replacements, not refunds. As explained by Amazon, if a customer receives a damaged product then he/she can easily claim for a replacement right away. The electronic items must be claimed for a replacement within a time period of 10 days from the delivery date.

For refurbished products in the electronic goods segment, Amazon will provide a refund if claimed under 10 days from the purchase date. The company, however, has not clarified its policies in case of lack of a replacement for a defective product.

Interestingly, Flipkart also follows the similar refund and return policies. It goes for a refund for a product in case of lack of a replacement. A few months ago, Amazon changed its return policy for the smartphones, which barred buyers from returning the product unless it is damaged, defective, or missing. The change in the return policy had been made to put a stop on buyers who were buying products to check it out and returning it without a solid reason. Amazon believes that these tweaks in the policies would protect the buyers and sellers both.

Read more on:

9
Leave a Reply

avatar
Photo and Image Files
 
 
 
7 Comment threads
2 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
8 Comment authors
Mark DannonSunnyPardhuDarshanMadhan Kumar Recent comment authors
newest oldest most voted
Mark Dannon
Mark Dannon

Indian buyers abused it, so they stopped.

I hope they can bring it back via Amazon prime.

Pardhu
Pardhu

Started showing their colors now….

Recent Posts

One Set-Top Box for All Providers Will be a Reality By End of 2019: Trai

The Telecom Regulatory Authority of India (Trai) has said that it plans to roll out interoperability of set-top-boxes by the...

Competition in the Indian Telecom Market is Expected to Rationalise: Vodafone Idea

The telecom sector is being taxed like non-essential items such as liquor and cigarette, instead of being treated as critical...

Xiaomi Redmi Y3 Confirmed to Sport 4000mAh Battery and Splash Protection

Xiaomi will be launching the Redmi Y3 in India on April 24 as the Chinese company already scheduled its launch...