Categories Bharti Airtel

Airtel Self Care Portal Now Offers Features Which Will Help You to Compare Your Monthly Usage to that of Previous Ones

Published by
Srikapardhi

India’s largest telecom network, Bharti Airtel is working on several changes to compete with the rival networks. Of late, they have been introducing various offers primarily to compete with Reliance Jio. At the same time, the company is focusing on bringing in better customer experience.

Airtel has completely revamped their Airtel MyAccount Self Care portal with better navigation and detailed statistics of the customer’s usage per month. The best part of this new update is that Airtel is comparing the usage with previous month’s usage, which is a good thing to see.

With this feature, every customer can keep track of their usage. Do make a note that this comparison will be made for your billing cycle. For example, if your billing cycle is from 22nd of this month to 22nd of the next month, then your billing cycle will be done for that particular period itself, and the statistics will be compared for the same period.

Also Read: Vodafone-Idea merged entity to surpass Reliance Jio in network capacity terms: Credit Suisse

Not only voice calls, but you can also get a glance at how much mobile data and SMS used for various billing periods. Airtel is also providing information for the local and national roaming calls made by you, which is a handy feature to have around.

If you’re a registered user of Airtel Payments Bank system, then you will notice the design changes in this section as well. Under Airtel Payments Bank menu, there are four options: Balance, Transactions, Payments and Recharges, and Transfer. Each option is designed with a beautiful interface, and you can quickly browse through them very easily.

It is pretty much obvious that Airtel is working hard on providing a better customer experience. What do you feel about this new interface? Do you like it or are you facing any issues? Let us know in the comments section below.

Srikapardhi

Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

Share
Published by
Srikapardhi

Recent Posts

BSNL Showed Positive Numbers in March FY21 Because of This

Bharat Sanchar Nigam Limited (BSNL) has been under a lot of scrutinies for its bad…

June 19, 2021 12:26 pm

Everything You Should Know About Wi-Fi Extenders

A Wi-Fi router is a device that converts your wired broadband internet connection to a…

June 19, 2021 10:00 am

Vodafone Idea Rs 699 or Jio Rs 599, Which Postpaid Plan Should You Choose?

Vodafone Idea (Vi) and Reliance Jio both offer postpaid services to their customers. Both the…

June 19, 2021 6:56 am

iPhone 13 Could Bring Multiple Feature Advancements

Apple's iPhone has been the product that often trumps other smartphones in most, if not…

June 18, 2021 8:59 pm

Vodafone Signs New 5G Contracts with Ericsson to Strengthen Core Networks

Vodafone and Ericsson have teamed up multiple times to provide the best services to enterprises…

June 18, 2021 8:20 pm

Reliance Jio Displayed Phenomenal Subscriber Growth in March 2021: TRAI Report

Reliance Jio, the number one telecom operator of India, has regained its subscriber addition rate…

June 18, 2021 7:55 pm