Airtel Postpaid Customers to get 3G Data in 1 GB Increments: A Smart Offering to Reduce Bill Shocks

airtel auto top up in 3GAirtel recently announced that 3G data packs would be added in 1 GB increments to their postpaid customers after exhaustion of normal data limits. This marks a radical shift from earlier pay as you go where customers were being billed at 3 p/10 kb in most data slabs. This move from Airtel has sparked a storm over the social web with users hitting out at Airtel for auto-enrolling users to the plan. Many felt that a 1 GB increment if coming at the end of a month is not value for money. We analyse the offering from our perspective here:

Where is the Change?

  1. 3G data usage limit of Airtel Postpaid users after exhaustion of the normal limit would be enhanced by 1 GB increments.
  2. This increment will happen for a maximum of three times in a billing cycle after which the customer will most likely hit the billing cap.
  3. Customer would be alerted at regular intervals when using the regular data pack – when the limits are nearing, say at 80%, 90% etc.

No more Bill Shocks

A large section of postpaid subscribers stand to benefit from this move as there will be no more bill shocks. Majority of postpaid users with busy schedules would not want to monitor their data at megabyte increments. Above all, a postpaid customer can’t be expected to do a mental calculation of upcoming bills. So in all likelihood any postpaid user would be glad to know that if he reaches a data cap of 2 GB which normally costs him Rs. 450, his bill would go up by a maximum of another Rs. 250 for 1 GB of usage. In the earlier case of 3 p/10 kb, the bill would have easily run into an additional Rs. 3000+ at a cost of Rs. 3 per MB.

For a Value Conscious Customer

Now there are value conscious customers who would not like to add up Rs. 250 to their monthly bill. Such customers are suggested to be smart, opt for data monitoring applications and keep regular track of data limit alerts from Airtel. 🙂

Overall we would term this offering as a smart move by Airtel to reduce the anxiety level of a postpaid customer about bill shocks.

Readers, do you think this move from Airtel can drastically bring down the bill shocks postpaid customers are prone to? Let us know.

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20 Comments on "Airtel Postpaid Customers to get 3G Data in 1 GB Increments: A Smart Offering to Reduce Bill Shocks"

 

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rameshwer dhakar
May 20, 2015 4:42 pm 4:42 PM

Airtel postpaid conection
For business

tinkoo
May 15, 2014 1:50 pm 1:50 PM

Airtel is very big looter

Souradip
May 14, 2014 6:50 pm 6:50 PM

@ venkat
You are lucky to get the offer.
Is the plan for a particular time or for life time i.e untill u disconnect the connection.
Is there any free minutes with this offer.

Venkat
May 14, 2014 9:17 pm 9:17 PM
Souradip… No free calls. They give only free 100 free sms. Regarding validity i don’t know about it. But when i asked them about the same, they said they will not change my plan without my consent. In AP Airtel is best and top network. But their pre paid is very costly here. Rate cutter for reduced call rates is touching around 80 rupees for local 1.2ps/2sec, std 1.4ps/2 sec. So i requested for port code. Then i got this offer. But for others they are giving new connection only under my plan. So its good deal for me. I… Read more »
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