Bharti Airtel Reports ARPU of Rs 154 in Q4 Alongside Adding 12.5 Million New Users

The company witnessed a total data mobile traffic of 6010 PB in the fourth quarter

Bharti Airtel on Monday announced its fourth quarter and year ended March 2020 results with the company posting a net loss of Rs 5237 crores including exceptional items. However, the company said that it had “highest mobile India” average revenue per user (ARPU) of Rs 154 in the fourth quarter ended March 2020. In the previous year quarter ended March 2019, Bharti Airtel had an ARPU of Rs 123. The company said that it added 12.5 million subscribers in the fourth quarter ended March 2020 while the data usage per subscriber is said to be at 14.6GB per month.

Bharti Airtel Total Mobile Data Increases 74.2%

Bharti Airtel said that it witnessed a total mobile data traffic of 6010 PB in the fourth quarter ended March 2020 as compared to 3451 PB in the previous year quarter. The company said that the total mobile data traffic in India represented a 74% increase as compared to the prior year quarter.

“These are unprecedented times for every one across the world as we battle the impact of COVID-19 and its consequent impact on livelihoods,” Gopal Vittal, CEO of Bharti Airtel, India and South Asia, said in a release. “Even in this difficult time, it is our investments in network technologies coupled with our culture of customer obsession that has allowed us to keep the nation connected and serve our customers.”

Further, the company reported that its mobile revenues in India increased 21.8% YoY with Airtel attributing the increase in revenues to growth in subscriber base along with the “improved tariffs.” It has to be noted that telecom operators in India including Airtel hiked the tariffs in late 2019.

“It is abundantly clear today that telecom has played an essential role in keeping the country going,” Mittal said. “We are therefore hopeful that the government will implement the recommendations of the Trai and the intent of the New Telecom Policy and bring down the high levels of regulatory levies and taxes that the sector is subjected to.”

The company said that it has over 160 million Monthly Active Users (MAU) across its digital assets including Airtel Thanks, Wynk and Xstream. Airtel highlighted that 60% of its entire business happens on its digital channels with the Airtel Thanks platform said to be the second largest platform for user payments.

Airtel Registers Dip in ARPU of Digital TV

The company reported ARPU of Rs 123 for its Digital Services segment in the quarter ended March 2020 as compared to Rs 162 in the previous quarter. However, Airtel said that its DTH arm witnessed an revenue growth of 16.9% YoY on the “underlying” basis. The company highlighted that the “underlying” basis refers to the New Tariff Order implemented by the Telecom Regulatory Authority of India in 2019.

Meanwhile, Airtel reported an ARPU of Rs 803 in its Homes Services segment for the quarter ended March 2020 as compared Rs 787 in the previous quarter. The company said that the Homes Services represents the fixed line telephone services as well as the broadband services that Airtel operates in 111 cities across India.

Born in India, Yogesh loves to travel and has lived in multiple countries including New Zealand and Canada. His bylines can be found on various newspapers and blogs throughout the world, including Vancouver Sun, Surrey Now-Leader, Daily Hive , Investing News Network and Rach F1.

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NikhilsaketBhaskarKunalMani Recent comment authors
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airtel is throttling speeds on prepaid? I am on Rs. 48 pack.
I May get “priority” network if I switch to their postpaid.


Wose thing airtel does is,yes they speed throttle I have 1.5Gb/day plan. After downloading 40-60 Mb they reduce it to 60 kb/s for few minutes then again speed goes up but not the way first speed touched 4+Mb/s × 8 actual speed but now it will be 1.2 or max 2Mb/s × 8 will not rise again..
I have change my sim recently a week ago,but nothing helps. U need to visit store and complaint about it. That can only fix I think.


You just ask my query, From last 6-7 months i just Using balance of rs400 to activate rs48 pack, just to receice incoming and and using Data as only back up when daily quota gets exhausted. I always get very poor speed, I mean Ping and jitter are very high when browsing or using app, but on speedtest and MyTrai speed app, it shows around 10mbps. will i get good speed if used 399 or postpaid plan. I am early waiting for something like jio postpaid plan. Simple yet powerful, just basic rental of 200-250 with some bucketfull quota (… Read more »

Bharat Khanna
Bharat Khanna

That 15 gb number is alarming on 4g! Need to push users to user more reliable wifi connection where possible and get the number down to an avaerage 5-6 gb

Girish Gowda | BengaLuru
Girish Gowda | BengaLuru

I can imagine how stressed you would be when monthly mobile data usage goes to 25-30 GB in a few years.

Kiran Fernandes | Goa
Kiran Fernandes | Goa

Haha GG, people crying over too much wireless usage. It’s time to accept that wireless is the future. Once 5G arrives, we should be consuming over 100GB monthly per user.

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