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Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Stephen Rose
CEO Render Networks
We all know that Aircel is going through a rough patch in the country at the moment, but the telco already confirmed that it isn’t going to leave the market anytime soon. But for quite some time, Aircel customers in various parts of the country are facing network issues. Several users of Aircel are complaining about No Signal issue on Aircel’s Facebook and Twitter pages, but in the latest development, Aircel has closed some of its network sites in Hyderabad, resulting customers to deal with the ‘No Signal’ issue. We received this news from a retailer who even suggested us to inform users to port out to another network at the earliest.
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We approached Aircel regarding the same, but the company is not even in a mood to reply us back. Another sad part is the customers in Hyderabad city are not even able to latch onto other service provider’s network manually, which is underwhelming. Also, do make a note that Aircel has shut down certain sites in the city and not all the sites. As per the Twitter complaints, we figured out that Aircel customers staying in Gachibowli, Hitec City, Lingampally, Chanda Nagar and Kondapur are facing the No Signal issue.
Not only in Hyderabad, but Aircel users in Bengaluru, West Bengal, Mumbai, Karnataka state are also facing the same issues. Most probably, Aircel must have closed some sites in these regions too. Again, Aircel users in select regions are facing network issues while some of them are not facing such issues.
Aircel official handle on Twitter confirmed that they are facing some technical issues in the Hyderabad city. “As per our concerned team, we regret to inform you that some technical issue is going on at your location which will take some time to get rectified. We request you to kindly cooperate with us,” replied Aircel to a customer who complained about the service.
