Wi5 Broadband Services Unavailable out of Sudden, Helpline Has No Clue

Zylog backed Wi5 Broadband which provides wireless internet to subscribers in several circles including Tamilnadu, Gujarat, Karnataka, Andra Pradesh etc, has abruptly shut down their services in Chennai and many be in other circles.

wi5-broadbandAs our reader Jal Desai pointed out, the service is unavailable since June 1st, though over consumercomplaints.in there are several negative review of Wi5 saying the services was shut down from middle of May. Customer care is giving standard answers that it will be rectified soon. Local offices in Bangaluru has been closed, and the rent is not cleared to the owner. We called the toll free helpline of Wi5 – every time we got engaged tone.

Mr. Desai visited local office and guys over there have no clue about this thing, and provided contact numbers of higher officials. The branch manager, nodal officer or the chairman none of them picked up the calls from him. Even the company does not clear the payment of the employees.

We even came across many complaints on the Wi5 FB page [ fb.com/pages/Wi5-Engagement/208262779267610 ]  it looks like things are not going well with Wi5 Broadband services.

Wi5-broadband-services-closed

 

We are waiting for more details and will be updated!

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121 Comments on "Wi5 Broadband Services Unavailable out of Sudden, Helpline Has No Clue"

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meme
meme
February 8, 2014 12:33 pm 12:33 PM

is there any city where Wi5 is working??

any news when it will start in haryana???

Muddassir
Muddassir
October 26, 2013 4:23 pm 4:23 PM

Did anyone get a refund??????

Muddassir
Muddassir
September 24, 2013 10:17 pm 10:17 PM

When is Wi5 issuing refunds?????????

Ranvir Saini
Ranvir Saini
November 1, 2013 12:09 am 12:09 AM

No my frnd nobody get refund… even i tried for refund 3 times but result is same

JAYASEELAN G
JAYASEELAN G
September 13, 2013 7:41 pm 7:41 PM

If any one wants to complaint against Zylog Systems (Wi5) can approach DOT & TRAI to get remedy.

Ranvir Saini
Ranvir Saini
September 13, 2013 10:35 pm 10:35 PM

JAYASEELAN I lodged complaints two times to DOT first on 11th june and second on 20 AUG but they are not giving back any answer…

Nadeem
Nadeem
September 13, 2013 10:46 am 10:46 AM

Please guys anyone share any info regarding d start of service in mysore,if any contact # please provide it

ramanujam
ramanujam
September 12, 2013 8:29 pm 8:29 PM

Anyone have any idea when they will start their service in Mysore, if anyone from mysore pls share your views

Ranvir Saini
Ranvir Saini
September 4, 2013 5:59 pm 5:59 PM

GUYS…. is wi5 starts again or not???

manoj
manoj
September 7, 2013 5:31 pm 5:31 PM

yes its working now but comapny name is changing new name is signum

Purvesh
Purvesh
September 8, 2013 4:36 pm 4:36 PM

Is it working in gujarat…??

manoj
manoj
September 9, 2013 7:45 pm 7:45 PM

working only in Andra Pradesh , next month or end of nov 15 th wi5 restore Tamilnadu, Gujarat, Karnataka…

Ranvir Saini
Ranvir Saini
September 10, 2013 6:00 pm 6:00 PM

Manoj do u have any contact no. of them… because i want to know their status on punjab??? when it will be up in punjab??

prakhar gupta
prakhar gupta
August 28, 2013 9:53 pm 9:53 PM

all this also happened with me but i only paid for a month only and those bustard dont even pick phone.

Muddassir
Muddassir
August 27, 2013 6:20 pm 6:20 PM

I am in Hubli and have paid 6 months in advance unfortunately. No connection at all. Now planning to file a case if I don’t get my money back.

radjeshbabu
radjeshbabu
August 27, 2013 7:08 pm 7:08 PM

Wi5 in Pondicherry is horrible for the past 3 months hardly I would have got connection for 20 days, for the past 25 days I am not getting connection at all.The worst part in this is they take 3 months advance payment.How to get my money back. I plan to file a case against Wi5 what is the procedure for this. I don’t know how come such Internet service providers are permitted to operate in India. I feel I have been cheated. How is BSNL broadband connectivity.
Regards,
Radjeshbabu.

babu
babu
August 27, 2013 4:09 am 4:09 AM

Wi5 service started in Pollachi yesterday after a hell of uncertainty. The servicemen came and replaced the antenna and promised to restore the net connection tomorrow. Hope everything will fine here after.

Muddassir
Muddassir
August 28, 2013 7:29 pm 7:29 PM

What happened is it working

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