Wi5 Broadband Services Unavailable out of Sudden, Helpline Has No Clue

Zylog backed Wi5 Broadband which provides wireless internet to subscribers in several circles including Tamilnadu, Gujarat, Karnataka, Andra Pradesh etc, has abruptly shut down their services in Chennai and many be in other circles.

wi5-broadbandAs our reader Jal Desai pointed out, the service is unavailable since June 1st, though over consumercomplaints.in there are several negative review of Wi5 saying the services was shut down from middle of May. Customer care is giving standard answers that it will be rectified soon. Local offices in Bangaluru has been closed, and the rent is not cleared to the owner. We called the toll free helpline of Wi5 – every time we got engaged tone.

Mr. Desai visited local office and guys over there have no clue about this thing, and provided contact numbers of higher officials. The branch manager, nodal officer or the chairman none of them picked up the calls from him. Even the company does not clear the payment of the employees.

We even came across many complaints on the Wi5 FB page [ fb.com/pages/Wi5-Engagement/208262779267610 ]  it looks like things are not going well with Wi5 Broadband services.

Wi5-broadband-services-closed

 

We are waiting for more details and will be updated!

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  • meme February 8, 2014 12:33 pm

    is there any city where Wi5 is working??

    any news when it will start in haryana???

  • Muddassir October 26, 2013 4:23 pm

    Did anyone get a refund??????

  • Muddassir September 24, 2013 10:17 pm

    When is Wi5 issuing refunds?????????

    • Ranvir Saini November 1, 2013 12:09 am

      No my frnd nobody get refund… even i tried for refund 3 times but result is same

  • JAYASEELAN G September 13, 2013 7:41 pm

    If any one wants to complaint against Zylog Systems (Wi5) can approach DOT & TRAI to get remedy.

    • Ranvir Saini September 13, 2013 10:35 pm

      JAYASEELAN I lodged complaints two times to DOT first on 11th june and second on 20 AUG but they are not giving back any answer…

  • Nadeem September 13, 2013 10:46 am

    Please guys anyone share any info regarding d start of service in mysore,if any contact # please provide it

  • ramanujam September 12, 2013 8:29 pm

    Anyone have any idea when they will start their service in Mysore, if anyone from mysore pls share your views

  • Ranvir Saini September 4, 2013 5:59 pm

    GUYS…. is wi5 starts again or not???

    • manoj September 7, 2013 5:31 pm

      yes its working now but comapny name is changing new name is signum

      • Purvesh September 8, 2013 4:36 pm

        Is it working in gujarat…??

        • manoj September 9, 2013 7:45 pm

          working only in Andra Pradesh , next month or end of nov 15 th wi5 restore Tamilnadu, Gujarat, Karnataka…

          • Ranvir Saini September 10, 2013 6:00 pm

            Manoj do u have any contact no. of them… because i want to know their status on punjab??? when it will be up in punjab??

  • prakhar gupta August 28, 2013 9:53 pm

    all this also happened with me but i only paid for a month only and those bustard dont even pick phone.

  • Muddassir August 27, 2013 6:20 pm

    I am in Hubli and have paid 6 months in advance unfortunately. No connection at all. Now planning to file a case if I don’t get my money back.

    • radjeshbabu August 27, 2013 7:08 pm

      Wi5 in Pondicherry is horrible for the past 3 months hardly I would have got connection for 20 days, for the past 25 days I am not getting connection at all.The worst part in this is they take 3 months advance payment.How to get my money back. I plan to file a case against Wi5 what is the procedure for this. I don’t know how come such Internet service providers are permitted to operate in India. I feel I have been cheated. How is BSNL broadband connectivity.
      Regards,
      Radjeshbabu.

  • babu August 27, 2013 4:09 am

    Wi5 service started in Pollachi yesterday after a hell of uncertainty. The servicemen came and replaced the antenna and promised to restore the net connection tomorrow. Hope everything will fine here after.

    • Muddassir August 28, 2013 7:29 pm

      What happened is it working

  • Saravana Kumar August 26, 2013 5:39 pm

    hey guys. is the service in Chennai started ??????

  • Sparjan August 26, 2013 1:35 am

    hey guys….anyone know about Warangal, Andhra Pradesh….when does the service starts ?

    • manoj September 7, 2013 5:29 pm

      yes its working now but comapny name is changing new name is signum

  • ankush August 25, 2013 4:05 pm

    seriously its very bad and no customer response. better close your
    shit business

  • A.Govindaraja August 13, 2013 12:24 am

    Wi5 now changed to Bluetooth communicate in Tamilnadu !!!
    It has a login page with phone number to contact !!!

    • ramesh sai August 13, 2013 7:26 am

      have they started providing service …?

      • A.Govindaraja August 19, 2013 2:42 pm

        Yes they stayed the service in Karur a week back !!!
        But dunno for other areas !!!
        Same tariff it seems !!!

    • mohan August 15, 2013 10:30 pm

      when will they start in chennai guys

    • Ramesh sai August 21, 2013 4:51 pm

      today I had login page on my browser and I have their contact no.from tomorrow they are providing service.in shimoga Karnataka..login page is called as inventum

      • ramesh August 21, 2013 5:04 pm

        I called the distributor he said from tomorrow they are providing service all over Karnataka so I am waiting to get recharged. I asked about other states he told even Tamil nadu is already getting the service.about Gujarat he said no franchises have come forward to purchase.sorry for that…

        • ramanujam August 23, 2013 7:01 pm

          i called a local wi5 person he told only in shimoga,hassan and tiptur has been covered no franchise has taken in Mysore

          • ramesh sai August 23, 2013 7:28 pm

            our distributor says all the district s in karnataka will get connection sooner or later.so u have to wait even I am not getting login page from yesterday.he says it takes more time give connection s

            • Muddassir September 2, 2013 12:28 pm

              In hubli what is the situation. Any idea.

        • mohan August 24, 2013 7:06 pm

          but in chennai they never started can anyone reply guys

    • ramesh sai September 4, 2013 7:58 pm

      no, but franchises have taken over wi5 in some district’s in Karnataka, Tamil nadu,..etc
      different login page different tariffs.

      • Ranvir Saini September 5, 2013 2:51 pm

        ramesh sai is it starts in ur town with new name or not??? and what is the name now?

    • Dinesh December 14, 2013 6:59 pm

      Hey the service has been started in salem…..

  • rameshsai August 10, 2013 8:43 pm

    he said he don’t. know and said he is just distributor. any way brother search the web u might get .I wish u get the connection soon thank you .have nice day

  • ramesh sai August 10, 2013 7:36 pm

    hi friends I have good news. about wi5 today I got a call from wi5 saying some franchises have purchased wi5 in Karnataka so the connection will given from next week he added .if u have some box and wires the installation charge will 500 or it will be 1500 so I just thought sharing .by the way the franchises name is blue lotus itseems. so I wish every state get the connection back so .if u need furtherdetails u can ask question in Facebook. type kv sandesh there I have added Spider-Man photo as my profile picture.I know how hard it’s being taken away some of u r money and . I am one of them. and I am a student .thank u

    • Kavit Trivedi August 10, 2013 8:23 pm

      Wow, That’s Awesome News …

      BTW Can you ask them if they know how’s the situation in Gujarat ???

      • Rahul Singh August 15, 2013 10:43 pm

        Hey kavit did you get any new ISP yet?

        • Kavit Trivedi August 16, 2013 2:42 pm

          No Man, BSNL is the worst. They ask for 50 connections at once to install EPABX. But that’s not possible.

          Currently using BSNL 3G …

          What about you, Rahul ?

          • Rahul Singh August 17, 2013 10:18 am

            Am using that sucky Idea 3G which is temporary, Speed is good but usage is limited. I feel dead without good internet :x

          • Rahul Singh August 19, 2013 12:27 pm

            Tell me more about your BSNL 3G plans, any link you have

            • Kavit Trivedi September 21, 2013 1:04 pm

              Rahul, Tikona has good plans. But they need more customers to setup their infrastructure in our Village. Try to convince your neighbours and friends.

              • Rahul Singh October 4, 2013 1:29 pm

                Yeah i tried tikona, but same old same old. So tell me about your BSNL 3G plans , whats your actual speed? I mean IDEA says 3.1mbps but i get almost 300kbps. Tell me yours

            • Kavit Trivedi November 1, 2013 10:40 am

              Rahul, I request you to please subscribe to Tikona (Atleast fill the subscription form online on their website). 3G is waste of time as well as money and nothing can replace of broadband. As you are very well aware, no cable Broadband company is ever going to come to our village. Tikona is our only hope (it is wireless broadband, just like Wi5), our last resort. So please, convince your neighbours for the same.

              They will come if they are promised a potential market.

    • ramanujam August 11, 2013 4:02 pm

      that’s great by the way i am in Mysore with Wi5 do you know when they will give service to Mysore

      • ramesh sai August 13, 2013 7:31 am

        the distributor says blue lotus communications has branch s all over Karnataka.so u should get or u have wait until some franchises owns wi5 in u r district.by the way my native place is mysore.

        • ramanujam August 16, 2013 11:16 pm

          thats nice can you provide the number from which the distributor called so i can call him and take some details about service restoring in Mysore.

          • ramesh sai August 17, 2013 2:44 pm

            @ramanujam .I am sorry accidentally I deleted that number .even I feel sorry to myself. but he never called me back .my friends are saying .the franchises may take a month to give connections since they have to reorganize technicians and all the other stuff. so if there any development with respect to wi5 . I will definitely post here. sorry

  • Suraj Bode August 6, 2013 3:13 pm

    The goa office is closed down.Rentals of their offices not paid. Shifted their office where nobody is around. All employees cell nos are switched of.

    Absolute unproffesional
    approach.

    Horrible company. Not taking any responsibility.

  • raja August 2, 2013 7:38 pm

    very worst service…cant able to contact any mode of cust care..very much fed up with this service..if some one have any wi5 contact number pls share..

    raja
    chennai

  • PunjabI August 2, 2013 2:40 pm

    This service is a freakin rip off. The guy from Wi5 took advance for 5 months( giving me a month free) and believe me, the internet has been on and off for aleast 40 days so far. The worst case scenario, there is no internet now a days, this guy doesn’t pick up the phone, there is no customer service and there is no support. I have never seen or come across such buggers in my whole life. So here I am, without internet, lost the money I paid them and no one to fix the issue.

  • S Vijay Kumar July 28, 2013 10:52 pm

    Th management has a presence in the United States. And they have been diverting funds to that entity. Even employees have not been paid since January. And the top management reminds you of the famous adage, “Nero Fiddled While Rome Burnt”
    It is a lesson to we customers that we should never trust these new entrants and small timers. It is better to stay with established leaders. Atleast they will not dump you so unceremoniously.

  • s.ravindrachary July 28, 2013 8:45 pm

    yes its true ipaid 2months subscritions to the wi5 the are colected money after they colected money they suddenly closed the office in karimnagar icalled up to the people they are not lifting and coustomercare also closed what should i do

  • Purvesh July 28, 2013 7:17 pm

    Has anyone got refund from zylog wi5..??

  • Naveen July 28, 2013 6:47 pm

    wi5 not working still now :(

  • kannan July 28, 2013 4:41 pm

    wi5 now working??

  • vishal July 23, 2013 9:46 pm

    wi5.in site is now working , i think that they are plan for restart their system…

    • Purvesh July 24, 2013 7:39 pm

      Its still not working in ahmedabad….

      • vishal July 25, 2013 7:33 pm

        i am also from ahmedabad , naroda . there is no other connection nearer our are so i will wait for start wi5 i have no option.

        • Purvesh July 25, 2013 7:43 pm

          What a coincidence !!
          I’m from naroda too.

    • mohanasundaram July 27, 2013 11:02 am

      hi i am chennai user still its not working can anyone tell when its work.

    • kannan July 28, 2013 4:44 pm

      wi5 not working in madurai

  • indian July 18, 2013 5:29 am

    please don’t b be patient
    launch multiple cases in court and let zylog pay its both our refund and they fine
    they are not willing to communicate with its consumers who trusted it and even paid one year advance

  • Ajay Singh July 17, 2013 10:52 am

    i found a person comment and he gives us good news date is 15 july

    Guys Zylog has lost their money in this wi5 by hiring peoples and contract workers unwantedly, and now they realized it was difficult to maintain everything by them so the next plan was to give franchise to local operators and make them the management, which will definitely profit everyone including the subscribers, all the settlements will be done within a month or two, so be patient and the remaining validity of your connection will also be given back by company, this was the latest news i got from a guy who was very close to the zylog management south india.

    • SHAHID July 17, 2013 7:32 pm

      is this true buddy ????

      • Ajay Singh July 18, 2013 1:05 pm

        like you i am not sure too but lets hope for better:)

  • Ajay Singh July 17, 2013 10:43 am

    Mere location main sirf 2 isp hain bsnl or wi5
    main to apllications use karta hun vo kisi karan bsnl main nahi chalti par wi5 mast chalti hain.aur vaise to inka net band rehta hai par jab chalta hai to mere speed kabhi 123KBPS se neche nahi jati.
    isliye kash yeh band na ho.aur kash ye non stop chalti rahe.
    kya kisi ko paka pata hai ki yeh permanently band hue hai ya temporary.Plz Tell me???

    • Kavit Trivedi July 24, 2013 2:47 pm

      Well, in my locality, there was only one ISP, namely Wi5. Even BSNL is not available for some lame reasons. Also, I cannot use Wi5 as my validity is over :P. Waiting for them to answer my calls …

  • rajesh sharma July 16, 2013 5:32 pm

    wi5 company is fake and irresponsive
    kharar main aapna office band kar kar aap kahan bhag gaeeeeee???????????????????????????????????????????????????????????????????????????

  • Rahul July 15, 2013 1:49 pm

    zylog or wi5 renew their contract and the service again running in punjab(Hoshiarpur) and some of workers get back to their work today but still their website wi5.in is down

    • Komal July 15, 2013 4:33 pm

      Did it happen today and is the net login page is available right now?

      • Rahul July 20, 2013 1:59 pm

        yes working fine in Punjab Hoshiarpur

    • Rink July 21, 2013 10:03 pm

      Hello brother u are right my wi5 is still working , login page load faster than before
      Wi5 internet is best when works but costumer care and local wi5 workers suck…………………………….

      • Komal July 22, 2013 12:11 pm

        I got the Net back for Friday and Saturday, but it’s unresponsive since Sunday morning. They got a new name(Signum Wi5 broad band) and login page. The contact numbers aren’t working again. I don’t know what to do anymore…

  • vishal July 13, 2013 6:12 pm

    wi5.in site is not working.

    that show that the wi5 is now the closed the service.

  • Nagendra sharma July 13, 2013 5:51 pm

    I am an User of Zylog Wi5 Internet Broadband services since more than one and half year, I am renewing my subscription regularly,but since One week the broadband services had been stopped , in this regard I had tried to contact your branch at Mysore several times but all the time I found that the office with closed door, apart from this I had tried to contact the service center over Phone but all the time the Phone was switched off, and the service boys whom I contacted over phone were also not responding properly and I also tried to contact your office several times over the Toll Free but no body is responding in that Number, as the problem is not yet been solved I don’t know what to do and whom to contact.

  • Rajesh July 13, 2013 1:04 pm

    I am from Chennai , Tamilnadu . Wi5 is shutdown here too . But no intimation was given to me nor to any customer, however they had the guts to call to ensure i pay my rent for the service which i am not getting. Had a word with an employee from Zylog looks like the Wi5 services will be closed permanantly because of sone tata power cable issue . Thanks god i only paid for one month never went to pay in advance for their cheap jute bag. People who took advanced how will they get compensated,

    Escalation point and all their contact numbers are a total scum.
    appellate-authority@zsl.com; nodal-officer@zsl.com; eads@zsl.com; info@zsl.com
    feedback@wi5.in; serviceassurance@zsl.com

    Planning to shift to Tata photon or airtel i have reliance, but i have to wait for the signal every time
    .

  • bell July 11, 2013 8:45 pm

    I am from chennai and i went to enquire sales office.. their reply was rude and no clear answer…last month internet was down for 15 days and thismonth it started last week and we dont know how long it will take to restore…

  • Punerdeep July 10, 2013 12:08 pm

    the service is not working in Punjab either. Customers who have paid in advanced have the right to file a lawsuit against the Wi5 company. If no lawsuit is filed, you will not be getting your money back. Jai Hind!

  • Siddesh July 9, 2013 1:38 pm

    Wi5 Zylog is one the cheater in internet service so does not take any internet connection to them
    am also paid 3 months advance. what to do. wher I ask. In Mysore Zylog Office was clossed CC can getting all switched off. sum peoples are discousing. workers are not getting salary properly. so they making striek. so service ll not getting

  • Manikandan July 3, 2013 6:40 am

    It will not work all over INDIA as its datacenter is located in chennai is down due to contract over, if any new persons renew the contract, it might work this is real statistics…

    BY
    Broadband Hacker Team..

  • jenifer July 1, 2013 5:51 pm

    i recharged yesterday for 3 months and since i am nt able to get a connection. money down the drain. cant sue them?

    • vignesh July 15, 2013 7:19 pm

      Same here.. LOL!!!.. we are planning to take legal action.

  • Muthu July 1, 2013 5:09 pm

    Zylog is stopped internet service without any intimation even if you paid in advance. I try to refund my money from them no one responding.

    Zylog is one the cheater in internet service so does not take any internet connection to them

  • Maheshwar JD June 24, 2013 11:10 am

    I am from Chennai , Tamilnadu . Wi5 is shutdown here too . Had a word with an employee from Zylog looks like the Wi5 services will be closed permanantly because of Poor revenue . People who took advanced rental plans make sure you are not cheated .

  • Hiren June 23, 2013 3:07 pm

    Is it working in gujarat again?
    Please someone confirm.
    Because it is working in Jamnagar,Gujarat at my place.
    The bandwidth is coming and i can login also.
    So please someone confirm,

    • Vishal June 23, 2013 4:58 pm

      It is not working in ahmedabad.

    • Kavit Trivedi June 23, 2013 5:38 pm

      Not working in Gandhinagar either …

      • Hiren June 23, 2013 6:13 pm

        @Kavit @vishal
        Can you open Login page?
        Means what message come when you open ap.login ?
        wHEN I OPEN AP.LOGIN the login page of wi5 opens. So i think its working.
        Can you open that login page?

        • Vishal Patel June 23, 2013 7:41 pm

          No it show error like “server not found” .
          It is not working in Ahmedabad.
          If in your area it working then u find some info about wi5 is restarted in other area or not…

        • Kavit Trivedi June 23, 2013 8:36 pm

          Nope, no login page …
          As I said in my previos comments (see below), my local SSIDs aren’t responding and as a result, there are no Access Points(APN) available. So no login pages or server errors because there is no way I can discover any usable network to connect to Wi5 Servers.

      • Rahul June 24, 2013 12:19 pm

        hi kavit i am from vavol gandhinagar, do you have any idea when this problem is going to solve??

        • Kavit Trivedi June 24, 2013 5:13 pm

          Whao Rahul… What a coincidence ? I’m from Vavol as well…
          I think we should move on. I tried contacting Reliance as an alternative, but they need more motivation to setup their infrastructure in Vavol. Maybe you should try contacting them. Its all for our well being.

          • Rahul June 25, 2013 9:42 am

            Yeah I’ve already contacted them, just eagerly waiting for a reply..Meanwhile my wi5 engineer gave me 2 days waiting time, so am just hoping for a good outcome.

            • Kavit Trivedi June 25, 2013 11:45 am

              Well, how did you contact a Wi5 engineer ? Last time I checked, all their phones were switched off.
              Please tell me if there is any improvement in this matter.
              Reliance has attractive tarrifs by the way…

              • Rahul June 25, 2013 1:19 pm

                The dealer named subhash has been in contact with me since 16th may..he says that they are working on it. Lets hope it gets fixed..i also checked with airtel, they have got some attractive plans. Since gtpl doesn’t works in vavol, reliance and airtel are my only options

            • Kavit Trivedi June 25, 2013 6:01 pm

              Well, where can I get his number ? Coz I got some questions about connection and renewal.
              Airtel can be great but they have ‘Fair Usage Policy’, which I hate…

              • Rahul June 26, 2013 1:31 pm

                Well i wrote the contact details but i think this site is moderated seriously. All customers from harinagar society, vavol have been in contact with that wi5 engineer

            • Kavit Trivedi June 26, 2013 9:56 pm

              Well, Site Moderators are pretty strict (they should be) about the contact information of any person. Don’t Worry, just tell that engineer to come by Shalin-4 Apartments, Vavol. Even if he can’t, you just post here about any further improvement in the network.

            • Kavit Trivedi June 28, 2013 9:08 pm

              Well Rahul, there is still a ray of hope. I got call from a Reliance Customer/Sales Representative from Ahmedabad today regarding my query about a new Broadband Connection. They told me that the network was not currently available but they seemed interested in setting up in our village. They were asking all sorts of questions. But this might take a few months.
              So Just Hope for the best.

  • Rajesh June 21, 2013 7:59 am

    Even in Rajasthan their offices have been shutdown. We are receiving end of a fraud now. The company though is listed on BSE and its stock price fell from Rs 284 to Rs 24 in last 7 months.
    The area manager in Jaipur told me that he cannot runaway because he lives in Jaipur and it is highly unlikely that any customer will get any refund.
    This is why startups bear a risk.

  • Simarjeet Kaur June 17, 2013 11:36 am

    I am resident of Mohali Punjab and have been using Wi5 broadband services for more than 2 years. The service is closed since mid may and worst is that customer care number doesn’t connect. The local office here is closed. The guy who used to come to collect payments informed me that the employees have not got their salaries for last 4 months. Guess the company has gone bankrupt….

  • Rashmit Singh June 16, 2013 7:51 pm

    Wow you used my comment up there from fb.
    Some of their towers are running (mohali punjab) but I can not browse all sites. only google, wikipedia and a bunch of others work.
    Already applied for another comnection.

  • S.Sudhakar June 16, 2013 11:59 am

    Wi5, tikona and all local providers in the respective areas are fraud companies. They have started a new method of swallowing the customers’ money – advance rental plans !!!.

    So get BSNL, airtel or reliance wireline broadband after enquiring properly and fully about their terms and conditions. Then subscribe and enjoy.

  • Chaitanya . June 15, 2013 11:24 pm

    Their bandwidth is from Tata. They didn’t pay for it and now they have stopped giving them the bandwidth. They have to give 2-3 cr. to them to get their service back from Tata. It is down every where. I am from Panchkula. Here too it is the same. But the guy from the company told me that this company is almost shut down. The employees here have not been payed for 5 months. I recently got a call from an engineer here. He knows me well and he told they they were not getting responses from their heads (not even reply to phone calls) . He said if the issue of their salary is not solved they are going to court against them.

    They also have to pay to people who have payed 3,6,12 months for internet.The engineer guy told me that some one payed for a year in advance just a week before bandwidth went down. He is mad as hell! The service to me was efficient.I got 4-8 Mbit on torrents via a trick easily. Downloaded nearly 1.7 TB HD movies, TV shows and flacs in 3 months.I had 1Mbit plan and speed was constant for me. Youtube 480p also worked fine with a little bit buffering. Constant speed of 124-125 KBps (yes it was that constant!). Http downloads worked fine but it had a problem. It used to reset and you had to login daily.So if you kept an http download overnight it would sometimes reset so updating was a problem. Customer care was quick and effective. It had a lot of bad reviews but for me it worked very good. Their tower was 100 meters directly away from my house and was clearly visible so I had no problems with it.And also there were not many customers on it. So it worked fine for me!

    • Ravi Patel June 16, 2013 2:43 pm

      Its been restored in Gujarat now. Working fine as usual.

      I agree completely with you. They are the best when worked. Not a single day downtime in my 2 yrs usage. I have 512 kbps plan and get getting 60 kb download speed constantly. When it stopped a month ago, I was shocked what to do now. I had tried all providers before and I know they were horrible ( Especially Tikona, run away with my 3500 rs ).

      Glad its back!! All my wishes with them, keep on going!!

      • Kavit Trivedi June 16, 2013 5:05 pm

        Thank God, Ravi …
        I could have been much worse than this.

        Wi5 Restored in Gujarat. (Yayyyy)
        But my local SSIDs are still not responding.
        I don’t know what to do …

      • Vishal June 21, 2013 9:48 am

        Hi Ravi I am also from Gujarat in which city you are live.
        In Ahmedabad it is not working. It start for two day and it down now for last 2 days..

  • Komal June 15, 2013 5:31 pm

    Just got the connection back at 12:00PM, It’s working normally again…

    • Kavit Trivedi June 15, 2013 9:24 pm

      I also got the “Network Restoration” message this morning, but my local SSIDs are still not responding. They stopped working on 7th June.

      • Komal June 16, 2013 4:38 pm

        I got that too, they local ISP guys are gone for good in my area. The store they worked in is completely abandoned. Also there is no explanation about the ZSL systems being going down etc…
        My friend and I actually went to get a new connection on June 1st and the staff seemed as clueless as us when the network went down.

  • Kavit Trivedi June 15, 2013 3:59 pm

    I don’t know what happened, they are a bad service but they were a boon for me. I live in a Area where every ISP turned me down saying there was a terrain problem, railway crossing is there etc. etc. I have been using Wi5 since almost last 2 years. Maybe they should specialize in Rural Areas for success.

  • Komal June 13, 2013 5:25 pm

    I have been using since last year in AP and only had a down time of two days at max. When the network outage started at june 1st, I got a message saying they will resume their services from june 12th. Since I never had a problem before I had been patient. Guess I have been suckered to react lately huh…

  • Vishal June 12, 2013 11:30 am

    Yes this happen in Gujarat.i facing this problem from 1june.
    I call the all the contect number all reliance number are switch off. One of them I call today and he said they company is closed end of this month..

    My 3 month plan is wested …
    The zylog system company is working properly then why wi5 Is closed…

  • Kingston June 11, 2013 10:31 am

    Why its happened? Doing telecom business in India is difficult? I think here after no one will start telecom business in India. We should depend on Airtel, Vodafone, Idea for Data.

  • Manoj June 11, 2013 12:02 am

    I have purchased wi5 services last year in august , and used for 3 months , the worst experience i had with any isp is wi5 , there service quality is very poor , Then i requested them to refund my whole payment and with my 15 days effort i got my whole amount given to them , even installation charges and data i used. After reading todays news i think i am the luckiest one who got full refund from wi5 before this shit has happen .

    • S.Sudhakar June 11, 2013 9:43 am

      In BSNL broadband I have not faced that much downtime. Maximum downtime will be 5 days in a year or so. Thats all. Customer care is worst and they will attend the complaint only from 10 AM to 5 PM. But the broadband speed is almost the same according to the subscribed speed.

      I think you can subscribe to advance rental plans in BSNL without thinking.

  • raju June 10, 2013 9:29 pm

    Although half year/annual plans are very tempting ,I will not risk in paying it to private ISP.Infact I never used more than 90 days rate cutter in mobiles…courtesy to Uninor & videocon in TN and aircel in AP.Currently maintaining Rs 150 across my 2 sims.Something goes wrong and TRAI will be the first to deny mnp for the customer…Anything can happen in India.

  • S.Sudhakar June 10, 2013 8:59 pm

    In Tamilnadu, BSNL broadband provides best service (customer care is worst, but problem won’t come mostly). It is the users’ problem of subscribing to these third class providers and loosing their money.

    Please surrender your Wi5 connection and take connection from any BRANDED COMPANY.

  • Sushil June 10, 2013 6:48 pm

    Yeah This is true in Gujarat.. the service center in my city and in Ahmedabad is switched off. one of the employee i contacted said he has not been paid since march. i have bought annual plan and till today have used only 6 months. i have even send mail on serviceassuranc e@ zsl.com but till date no reply from their side. they have gone bankrupt..