It seems honeymoon is over, hard time for mobile users! Following Airtel’s surprise move to hike prepaid tariff in certain circles, Vodafone is also joining the gang with Idea and Aircel.
Currently Vodafone is the 3rd largest mobile operator in India on the basis of subscribers, Idea stands 4th, Aircel is at 5th position.
Vodafone will increase the tariff upto 20% for prepaid users in most of the circles, similar steps taken by Airtel, India’s largest mobile operator. This move will push the customers to use power vouchers always.
Experts welcome the move, as it will add more profit to the balance sheet of the operators. They also predict that new operators will also follow it, sooner or later.
rohail August 4, 2011 at 3:13 am
vodafon is alrady a most expncv plan gnrtr . othr cnpnys only folow it.
Vodafone India August 3, 2011 at 11:11 am
Hi Janardhanan,
Please share your friend’s number with us here http://bit.ly/ovWtE8 We’ll contact him at the earliest to address the issue.
Regards,
Vodafone Customer Care
Janardhanan August 2, 2011 at 7:05 pm
Not just TN…even in Kerala…
From my friend’s mob they deducts rs. 2-5 everyday and then he has to call to their customer care every day to get the amount back. this happened even while roaming!!
this started around 1.5 month back nd continues still…. and this shows that the deduction is not accidental, but intentional.
Vodafone India August 2, 2011 at 2:32 pm
Hello Rajesh,
Thanks for writing to us. We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/pxSRqx we’ll get back to you with assistance at the earliest.
Regards,
Vodafone Customer Care
Arjun Chandrashekar August 2, 2011 at 12:02 pm
@Rajesh Kumar
I Think Vodafone Always Sucks In TN What Do You say?
Rajesh Kumar August 2, 2011 at 9:53 am
yeah Vodafone is really a stupid network, they will send msg for activations of VAS services, but they wont intimate anything if the service wants to get deactivate. For me 100mb free for 3G, but i dont have any method to find the usage of 100mb. Now they have sucked my balance througg 3G network. because of this immediately i cancelled vodafone live itself.Always stealing money from customers,
Arjun Chandrashekar August 2, 2011 at 9:47 am
@Raghu
Raghu, Vodafone Always Deducts The Money. In The Previous Years I’m a Customer Of Vodafone, Everytime Vodafone Deducts The Balance and Let Me To Put The Pressure. Coz Of This Reason I’ve Crushed The Vodafone Sim Card. Now I’m Using Idea and Aircel Such That I Didn’t Find any Balance Deduction. Idea is Fantastic Service, Their Network is Excellent. Even If Want To use The Better Service, With Excellent Coverage, Excellent Customer Care, Congestion Free Network and Affordable Tariffs, I Personally Recommend To Go For Idea In KTK.
Arjun Chandrashekar August 2, 2011 at 7:48 am
You Fools, You People are always Prefer That Useless Docomo Who always Have Keen Interest in Tariffs, but Not in QoS and Coverage. Why Can’t You Prefer The Operators Like Aircel, Idea, Vodafone,Reliance Etc. Do You Know Why BSNL is Giving Such Lowest Tariffs? Coz BSNL is Used By Many Govt Employees and Most of The Govt Employees Use Postpaid Plans Of BSNL Such it is Providing Lowest Tariffs For Prepaid Users.
Vodafone India August 1, 2011 at 3:31 pm
Hi Rohan,
Please share your friend’s number with us here http://bit.ly/rnsGkv we’re keen to address your concern at the earliest. Kindly ask your friend to write in to us as well, we’ll do our best to help.
Regards,
Vodafone Customer Care
Rohan Singh August 1, 2011 at 12:14 pm
Right .. Yesterday Rs 220 deducted from my frnds vodafone no. He had postive balance of 20 Rs now here have -220. He called them but they said sir u were using GPRS between 12am to 2 am. And at that time he was sleeping. Great going vodafone .. Now he said that he will throw the sim and move to some other operator. Two years back I was also vodafones victim. Now I don’t recommend Voda to anyone.
Vodafone India August 1, 2011 at 11:10 am
Hi Suresh,
Kindly share your number with us here http://bit.ly/njOWYI We’ll look into the matter and get back to you as soon as we can.
Regards,
Vodafone Customer Care
Vodafone India August 1, 2011 at 10:38 am
Hi Saurabh,
Kindly share your number with us here http://bit.ly/n3CSXQ so that we may be able to contact you and address the issue asap.
Regards,
Vodafone Customer Care
Vodafone India August 1, 2011 at 10:18 am
Hi Husain,
Thanks for writing in. One of our executives will contact you at the earliest to address your concerns. Please email us at vodafonecare.raj@vodafone.com for any assistance in future or you can also register complains on our toll free number 198.
Regards,
Vodafone Customer Care, Rajasthan
Vodafone India August 1, 2011 at 9:23 am
Hi Raghu,
We sincerely regret any inconvenience caused to you. Kindly share your number with us here http://bit.ly/qXvcJI We’re keen to address your concerns asap.
Regards,
Vodafone Customer Care
Janardhanan July 31, 2011 at 9:28 am
Details from trai website….
“Processing fee for talk time top up recharge:
[ Extracts from 48th amendment to Telecom Tariff Order September ,2008 relating to transparency in tariff offers ]
No amount, whether as fixed fee or otherwise other than—
applicable taxes; and
a nominal fee, not exceeding two rupees towards administrative costs or expenses for each recharge under any tariff plan, shall be levied on any recharge exclusively meant for provision of talk time value. ”
SRC: http://www.trai.gov.in/csinterest4.asp
Now,
Top-up Recharge options and talktime available…
Rs. 10 — Rs. 6 TT (Pr Fee-3.07+ Tax-.93)
Rs. 20 — Rs. 14 TT (Pr Fee-4.13+Tax-1.87)
Rs. 50 — Rs. 41 TT (Pr Fee-4.33+ Tax-4.67)
Isn’t these actions against law ???
Is trai Blind????
Vicky July 31, 2011 at 9:06 am
@raghu ur rite
Why cant they activate any pack within seconds like airtel or aircel
Amit Deb Biswas July 30, 2011 at 11:46 pm
yes boss, vodafone network onnoder sathe kono compare hoy na.. Ami nijei mainly vodafone use kori along with my premika.. But ekhon baddho hoye uninor chalachchi bcoz of its low call rate. 2p/min!! Kotha bole ki aram.. Barir pase tower to..
krishnendu July 30, 2011 at 10:54 pm
like!
Raghu July 30, 2011 at 9:59 pm
@Vicky
but as per my knowledge Vodafone does not cut balance regularly but regarding GPRS packs it takes hrs thats only the draw back of Vodafone.
Saurabh gupta July 30, 2011 at 9:21 pm
brother same here i m its new customer but they deducted balance and now i an unable to even call customer care just finish my data pack goodby to vodafone its my first and last time with this fraud company
AMI SOBUJ VALOBASHI July 30, 2011 at 8:54 pm
he he he he he he…………
AMI SOBUJ VALOBASHI July 30, 2011 at 8:51 pm
ami bujhte parchhi…kintu vodafone er network ta j valo seta toh manbe???? coz amar baarita hooghly river er dhaare bole vodafone/airtel/bsnl chhara amar onno kono upai nei……network e dhorena, even at the 2nd floor of my home ….baar baar call drops on smart and uninor….now what can I do??
suresh July 30, 2011 at 8:13 pm
@raghu
me to victim of vodafone…they won’t refund the money even though they deducted wrongly.
Vicky July 30, 2011 at 8:12 pm
i agree with u bro
but they have excellent coverage and quality even in data speed they are giving great speed at all times better than airtel
Thats the only thing i like in vodafone and i frustrate with airtel
sujai July 30, 2011 at 7:55 pm
thank god…. i moved to BSNL
raghu July 30, 2011 at 1:37 pm
vodafone is the biggest chor – with fine prints and conditions in most plans, charges roaming rates between mumbai and mahrashtra circle (except vodafone+idea gangsters, no other operator of india considers roaming between mumbai and maharashtra… even AIRTEL), gprs packs take 4+ hrs for activation (with AIRTEL its done instantly within seconds or max couple of minutes) and they loot customers with negative balance (again as per telecom rules, negative balance in prepaid should not be allowed… no other operator in india except vodafone does this).
hence vodafone is a chor and fraud company and it should be thrown out of india!
aks July 30, 2011 at 1:35 pm
+1
Vodafone India July 30, 2011 at 1:08 pm
Hi Lee,
Is there anything we may help with? Please share your number and concern with us here http://bit.ly/hzNUch We’ll get back to you with assistance at the earliest.
Regards,
Vodafone Customer Care
Raaj July 30, 2011 at 12:50 pm
Vodafone might be targeting Gujrat,Kolkata,ROB,Mumbai and some other circles like UP(East) and Delhi.Tariff hike is on the cards and some other operators might follow,but quality of the services should not be compromised.
Amit Deb Biswas July 30, 2011 at 12:44 pm
boss sobai tomar raat jege prem korena.. Amar moto jara dine prem kore tader jonno uninor best.. R jodi raat jege prem kortei hoy tahole use reliance smart rc29 night unlimited for 30days..
Raaj July 30, 2011 at 12:33 pm
ya considering GSM+CDMA subscribers of Reliance,Among the GSM operators alone,obviously,Vodafone is the second largest after Airtel.
Kaushik Roy July 30, 2011 at 12:24 pm
AIRTEL RC 37 – ALL LOCAL MOB 35 PAISE ,LOCAL & STD LANDLINE 90 PAISE AND STD MOB 60 PAISE FOR 30 DAYS
VODAFONE BC 39 WITH ANY LOCAL 35 PAISE FOR 60 DAYS IS BEST AMONG TOP OPERATORS IN KOLKATA
Amit Deb Biswas July 30, 2011 at 11:02 am
pakka tmc er lok.. Vodafone rocks in wb & kol..
Parminder Singh July 30, 2011 at 7:59 am
@Surtej
yes, it is pyari jodi plan, sorry.
AMI SOBUJ VALOBASHI July 30, 2011 at 2:36 am
SORRY TYPE MISTAKE…. V2V 1000 LOCAL NIGHT MINS WITH RC47,,,,ITS GR88888, IF U CONSIDER THE NETWORK OF VODAFONE IN KOLKATA N BENGAL…..
AMI SOBUJ VALOBASHI July 30, 2011 at 2:34 am
VODAFONE IS BEST IN KOLKATA AND WEST BENGAL CIRCLE ….NETWORK IS EXCELLENT….AND WITH VERY LOW COST STV YOU CAN MAKE YOUR CALL RATE CHEAPER….
THEY EXTENDED THE VALIDITY OF RC39 TO 60 DAYS FROM EARLIER 30 DAYS, WHICH PROVIDES ALL LOCAL CALLS WITHIN WEST BENGAL AND SIKKIM @ JUST 35p/min FOR ” 60 DAYS “….NOT ONLY THAT WITH RC47 YOU CAN GET 1,000 mins V2V LOCAL CALLING WHICH IS SPECIALLY FOR LOVERS….
I LOVE YOU VODAFONE….
VODAFONE TOMAI “SOBUJ” SALAAM….
Mahmood Junaid July 29, 2011 at 11:58 pm
@lee
vodafone is having great coverage in kerala.. vodafone, idea and bsnl has the most coverage in kerala.. its offers is similar to idea… looking for gprs.. its max speed is capped at 128kbps… idea hadnt limited its speed…
sameer July 29, 2011 at 11:32 pm
Thanks a lot for sharing this useful Info.
Arjun A July 29, 2011 at 10:51 pm
Yes STel is generally good in every department.
lee July 29, 2011 at 10:38 pm
How is vodafone in kerala?
MTS Kerala Users July 29, 2011 at 10:37 pm
Experts are highly qualified individuals/Phd who are also in the regular pay lists of operators. They give reports as asked by their employers.
hari July 29, 2011 at 9:51 pm
my stel is best
Ankur Jain July 29, 2011 at 9:18 pm
in haryana reliance launch 178 rs vocher in this plan roaming incoming unlimited free and outgoing local/std@1p sec.cnfirm from cc 18001003333….
Saurabh gupta July 29, 2011 at 9:09 pm
If BSNL had tata docomo like marketing team then it would be no1 BSNL network and tata docomo like marketing with good terrif deadly combination for other private operators specially for airtel and vodafone
Kaushik Roy July 29, 2011 at 9:08 pm
Leading telecom operators, such as Bharti Airtel, Vodafone Essar and Idea Cellular have ignored regulations put in place by the Telecom Regulatory Authority of India (Trai) that shield new subscribers from changes in base call rates for about six months.
The operators, who have increased their pre-paid tariff by 20 per cent in some circles, are charging the new subscribers also according to these rates. This goes against Trai rules.
Under these rules, a person who has taken a connection even a day before new tariffs have come into force would continue to pay according to the old rates for six months as operators are not supposed to change base call tariffs for 180 days, said a top telecom official. The operators’ move to charge new subscribers according to the changed rates highlights their highhandedness and brings to light Trai’s ineffectiveness in protecting the interests of consumers. Trai chairman R.S. Sarma could not be reached for comment.
There are indications that operators will not offer new customers the option of a per-second billing plan. However, telecom operators have not commented on this development. Bharti Airtel, Vodafone Essar and Idea Cellular have a combined share of around 60 per cent of the total mobile subscribers in the country, which amounts to around 80 crore subscribers. As these operators have already added more than 50 lakh subscribers this year, such flouting of rules deprives subscribers as a whole of a lot of money.
A top official at Vodafone Essar confirmed that all subscribers – new and old – are being charged according to the new rates. New customers of Bharti Airtel will be charged the new rates when they recharge. “With the recharge, he gets new rates,” said the Bharti Airtel spokesperson.
Vodafone has increased tariffs in the Delhi, Gujarat and Andhra Pradesh circles. Reports said that it has also done so in nine more circles. Bharti Airtel, which hiked prepaid call rates in five circles last Friday, has made similar hikes in eight more circles.
Idea Cellular has hiked pre-paid call rates in Uttar Pradesh east and west, Gujarat, Haryana, Rajasthan, Maharashtra, Goa and Kerala. The new operators have, however, decided not to join the tariff war. “Subscribers are price-sensitive. We will wait and see how the subscribers react to the call rate hikes.
Leading operators have made heavy investments and have to make up for these expenses. Bharti Airtel has to recover a lot of the expenses they have made for their Africa and Bangladesh operations. But we have no such pressure at present,” said an official working for a new telecom operator.
An official of a relatively new operator said that smaller players who are competing against established brands will have to remain very attractive to customers. India is the world’s second-largest mobile market after China. In the past few years, it witnessed a cutthroat tariff war that led to the boom in the sector and resulted in one of the lowest call rates in the world.
The cut in tariffs dented the profitability of most mobile phone companies in the 15-player market but also saw the sector add more than 400 million customers in the past two-three years.
Bharti Airtel had cited declining margins and high 3G and Broadband Wireless Access (BWA) spectrum auction prices as the reasons for hiking tariffs. Bharti had more than 167 million subscribers as of May this year, while Vodafone and Idea had 139 million and 93 million users, respectively, according to Trai data.
“Telecom is probably the only industry where, despite increasing inflation, tariffs have been falling unabated. Continuously declining margins, high 3G and BWA auction prices, constrained spectrum and rural roll-out aspirations leave us with little choice but to make some price corrections,” it had said.
Saurabh gupta July 29, 2011 at 9:04 pm
i m doing this from last one year permanent tata docomo and for emergency other presently vodafone but its a cheater i am just 10 day old customer but they deducted 15rs from my account but not in one go since i dont use it regularly thats why i can have a check on its balance
Kaushik Roy July 29, 2011 at 8:40 pm
AIRCEL is 5th !
ahead of BSNL and TATA
Mane July 29, 2011 at 7:57 pm
Dear ayush
4 operators have spectrum in our state are Tata docomo, reliance, airtel and bsnl. These all have started 3g services in some cities.
ravi shekhar July 29, 2011 at 7:51 pm
Good idea for those who use two mobiles or dual sim enabled handsets…….
ravi shekhar July 29, 2011 at 7:46 pm
sahi kaha…..
Ayush July 29, 2011 at 6:55 pm
hey all tell me how many operators are starting their 3G services in rajasthan
Ayush July 29, 2011 at 6:49 pm
Reliance@dev
i45 July 29, 2011 at 6:44 pm
hike is justified bcoz of high 3g and bwa fees and saturation in the market. BSNL will also follow,but MTNL has reduced the prices
Surtej July 29, 2011 at 6:39 pm
@ Parminder,It may be Piyari Jori plan in which they brought down call rates to 1p/sec off net
Surtej July 29, 2011 at 6:13 pm
@ Parminder
Hi Parminder which plan you are having it may me 1p/sec plan.Cose F&F plan has just introduced in last week .your plan will not be F& F plan as you are using it since last 6 months..Pl clear?
Spectrum Raja July 29, 2011 at 5:38 pm
The prices are being hiked to prepare for licence fees which are set to increse in the future . And to avenge Spectrum Raja
Magnet July 29, 2011 at 5:18 pm
@Praveen
what do u mean?
3G July 29, 2011 at 5:18 pm
har taraf mahangai. hey iswar es desh ka kya hoga.
Husain July 29, 2011 at 4:52 pm
@abhijeet
Don’t know why are this people defending Vodafone. I have observed this many times. I think, it is so- just because they would be a Vodafone user.@abhijeet
Don’t know why are this people defending Vodafone. I have observed this many times. I think, it is so- just because they would be a Vodafone user.
Husain July 29, 2011 at 4:34 pm
@abhijeet
@abhijeet
I think TT is defending Vodafone, as vodafone is the most expensive, or I say looting and fooling its customers.
Parminder Singh July 29, 2011 at 4:20 pm
@surtej yes I am getting 1p for on/offnet and STD. They charged me 1.2 paisa for offnet for 6 months then automaticaly reduced tariff to 1p/sec. Now bsnl is also providing 1paisa per sms in Rs13 STV.
Rakesh July 29, 2011 at 4:20 pm
+ 100 million
Vodafone India July 29, 2011 at 4:11 pm
Hi Vikas,
Kindly share your number with us here http://bit.ly/pkRYFp We’d like to get in touch with you.
Regards,
Vodafone Customer Care
Praveen July 29, 2011 at 2:54 pm
‘Experts welcome the move’!!! who are they
Suma July 29, 2011 at 2:03 pm
@Amit.G
be patient urs number will come very soon. Be patient.
Suma July 29, 2011 at 2:02 pm
@Amit.G
be patient urs numbers will come very soon. Be patient.
Surtej July 29, 2011 at 1:53 pm
@Parminder Singh
Parminder..1p/sec on net or off net in F&F )as I not recd confirmation yet?
Uninor comming in Punjab /Haryana/Mp in 4th Qtr/2011
Parminder Singh July 29, 2011 at 1:47 pm
@joseph bsnl introduced a lot std, isd, local, sms packs, but no advertising. U can browse them by sending HELP to 52244
Vikas Patidar July 29, 2011 at 1:22 pm
+1
Siva July 29, 2011 at 1:05 pm
All Airtel and Vodafone users should not top-up and keep their numbers only for incoming calls.
Ankit July 29, 2011 at 1:02 pm
@SAM—Ye to hona hi tha ek na ek din,jaise sab chal raha tha,aur dheere dheere sabhi increase karenge.
joseph July 29, 2011 at 12:58 pm
Bsnl may come to top position if it improves 3g coverage and introduce more std off net pack and many calling pack , daily packs for sms,mms , voice calls etc.. , innovative advertisement like branding strategies like signature tone implementation
website has to very user friendly and attractive best example is tatadocomo website known for its user friendly approach and they should approaching corporates to provide services this is what private operators doing….
SaM July 29, 2011 at 12:48 pm
Airtel ko Voda,Idea join karega-yeh to pata tha.Bt cnt undrstnd Y AIRCEL join d bandwagon?
D best way to beat d existng cartel is a nu cartel betn Reliance,Aircel,Docomo n Uninor………
Fahad July 29, 2011 at 12:30 pm
Bsnl stands for 5th and Aircel at 6th…
Bechara bsnl kisi ko yaad ni rehta
Gowri Shankar July 29, 2011 at 12:16 pm
Better We Move to Tata Docomo,Uninor..Its is Very Best…
Anwar Kacchi July 29, 2011 at 11:58 am
Becoz They Wins MNP Battle
sawan July 29, 2011 at 11:55 am
F***** M****** Vodafone + Airtel + Idea CARTEL!!!
abhijeet July 29, 2011 at 11:54 am
@husain
I am a regular user of TT, but i must say that this is a very poor article.
There is no mention of any details.
RDB July 29, 2011 at 11:54 am
@dev
Reliance Communications is the 2nd largest carrier of India, w.r.t subscriber base!
Raghu July 29, 2011 at 11:53 am
WORST move again by Vodafone. this was bound to happen as Airtel,Idea hiked it so obviously Vodafone will also hike it.
Raghu July 29, 2011 at 11:52 am
@PD
have sent a mail to you. can u please reply
Ankit July 29, 2011 at 11:37 am
good now decrease 3g tariff
waseem July 29, 2011 at 11:28 am
@dev
Reliance is 2nd largest operater
dev July 29, 2011 at 11:10 am
@RDB if the vodafone is the 3rd largest operator(as per the articel) then who is 2nd?
Amit.G July 29, 2011 at 11:04 am
Still no operator has hiked its tariff in karnataka circle, infact airtel is offering A-A calls @ 20p/min.
Sumit Baran Majumdar July 29, 2011 at 10:52 am
BSNL is the best for save money.
husain July 29, 2011 at 10:48 am
But what have they hiked? Local call rates or STD rates or SMS rates or all? Upto what it is increased to?
Vikas Patidar July 29, 2011 at 10:44 am
I was planning to move from Airtel to Vodafone.
Par aub lagta he ke saale “SAB EK HI THAILI KE CHATTE BATTE HE”
Amit Deb Biswas July 29, 2011 at 10:24 am
I think kolkata & west bengal first..
dheeraj July 29, 2011 at 10:05 am
AIRTEL is the GANG LEADER.
Now will they decrease the tariff of 3g as they increased 2g prepaid tariff ?
vijay July 29, 2011 at 10:01 am
Can you please tell the name of circles where vodafone hikes its tarrif
Samir July 29, 2011 at 9:52 am
Kya in operators ko mnp ka bhi khauf nahi……
phir kyun yeh bhadhodtri
Samir July 29, 2011 at 9:48 am
THe End of Telecom Sector……..///////……..
Parminder Singh July 29, 2011 at 9:41 am
Every operator is increasing tariff, bsnl decreased for me from 1.2p/s to 1p/sec, without any STV in F&F sim. Any chances of uninor coming to Punjab?