Videocon Mobile Services, launches one more customer centric initiative which is dubbed as “LOYALTY”.
With this launch of Initiative, Videocon also said that, “The times ahead will be Exciting for the valued Videocon customers and will come up with more customer centric offers within few days.
We will succeed to free the subscribers from the complex tariff plans and also expects to garner 100 Million Subscribers within the next 3 years”.
To Sign up for this Loyalty Initiative just leave your contact details @ http://www.videocon.com/wps/videocon/loyalty.jsp and videocon will get in touch with you shortly!
For More details, Log on to Videocon Mobile Service’s website, www.videocon.com or call 121 (Toll-Free) from your videocon Number.
santanu ballav February 27, 2012 at 5:57 pm
Dear Sir/Madam
I am a customer of your Videocon mobile services by mobile no. +91 9076290072.
It gives me immense pleasure to announce that I was very satisfied with your mobile network and current call rate which have been provided by your reputed organization.
I hereby by inform you that from January-2012, there have lot of problems to use Videocon mobile service and also your very poor customer service, details of the problems and communication as given bellow:
1. On 11.02.2012, one message has been received at 15:39 hrs. as thanks you for subscribing to caller tune. You have been charge Rs. 30.00 etc. In this connection talk to your customer on 12.02.2012 and your executive says that-very sorry for this disturbance, we will be de-active this service and your deducted amount will be return within 48 hrs.
On 12.02.2012 at 08:07 hrs. received message from your system that you have been unsubscribed from the caller tune service.
2. On 14.02.2012 at 16:44 hrs. again received the same message as serial no. 1 and again deducted Amt. Rs.30.00. Again talk to customer and they give me the same answer as serial no.1.
On 14.02.2012 at 18:05 hrs. received message from your system that you have been unsubscribed from the caller tune service.
3. On 20.02.2012 at 22:48 hrs. again received the same message as serial no. 1 and again deducted Amt. Rs.15.00. Again talk to customer and they give me the same answer as serial no.1.
On 22.02.2012 at 10:06 hrs. received message from your system that you have been unsubscribed from the caller tune service.
4. On 22.02.2012 at 21:55 hrs. again received the same message as serial no. 1 and again deducted Amt. Rs.30.00. Again talk to customer and they give me the same answer as serial no.1.
On 22.02.2012 at 10:06 hrs. received message from your system that you have been unsubscribed from the caller tune service.
5. On 27.02.2012 again received the same message as serial no. 1 and again deducted Amt. Rs.30.00. Again talk to customer and they give me the same answer as serial no.1.
On 27.02.2012 at 12:45 hrs. received message from your system that your interaction related to chargeable VAS has been resolved against service ID no 87869616…… etc.
Hence, I hereby inform you again that, while talking to your customer care executive regarding these constant problem of my service, they always answered me first sorry and then ….will not repeat again on your mobile; but that’s a BIG JOKE the same problem irritated me on my mobile again and again .
Then, I have decided that either remove the Videocon SIM card from my mobile or throw out it in a dirty dust been or use it after resolve the said problem with customer’s by Videocon management.
In this circumstance your good selves are requested to kindly try to solve these said problems and also returned me all unnecessary deduction early and help me to use Videocon service continuously.
Thanking you and assuring you of my best services at all the time
Yours faithfully
Santanu Ballav
sandy berger May 9, 2010 at 11:31 pm
Videicon is already no. 1 in mumbai… keep watching… docomo and aircell, idea and airtel will struggle now in mumbai due to rank bad network
Yom May 7, 2010 at 3:05 pm
Very poor network
Gujarat Mobile May 3, 2010 at 9:36 pm
somebody can tell me what the hell “Loyalty Initiave” is? pl. give me some details
saket May 3, 2010 at 5:08 pm
wait for 1 year, or see future now
Chetan May 3, 2010 at 12:53 pm
Very bad better 2 go for sab se bol of tatadocomo
rajiev May 3, 2010 at 7:46 am
@Himanshu
yup, infact they can merge wiht these established company
Himanshu May 3, 2010 at 7:21 am
Which company will Videocon buy? Airtel? Idea? Vodafone? Reliance?
Its a joke. They cant buy any established player. No new entrant would sell off so soon due to 3 years’ lock in clause. Uninor has support of Telenor, Aircel of Maxis group, DoCoMo and RGSM are beyond Videocon. In fact Reliance would be interested to buy Videocon as its own gsm service is in dire straits. So in that sense Videocon can get 100 million customers after they merge with Rcom.
Max May 2, 2010 at 4:40 pm
@saket
None of the established players r going to sell when they have got pan india spectrum &now getting 3G, dude telecom is a huge business with good profits.. Aircel is owned by Maxis & appolo hospital group, maxis being a leader in Malaysia won sell its business, instead it ll look for acquisitions.. ha Stel & loop may sell & go
saket May 2, 2010 at 2:59 pm
MNP will help them lot
one more way by buying other estlabish player like aircel and idea
Neal Pradeep May 2, 2010 at 1:47 pm
No one expected TATA DOCOMO to be a big hit after the launch, i hope videocon too must be having some big plans ahead to march ahead fr reaching that 100 Million Subscribers Mark.!! 3years is really a big time.!! Don’t forget, its high time tht Consolidation will soon start taking place in Indian Telecom Market!
Hope for the Best!!
gaurav jha May 2, 2010 at 1:32 pm
“VIDEOCON WILL MAKE 3 MN. SUBSCRIBERS IN 3 YRS.” the height of satire man,, that’s wat we call a faking news
Prasath J May 2, 2010 at 12:50 pm
Videocon first Proclaimed “100 CITIES IN 100 DAYS”… Now they are saying 10-CRORE subscribers in 3 years…
They must be joking, imho…
Aaditya May 2, 2010 at 10:28 am
bt even 100mn in 3 yrs is nt posibl….mayb vl take arnd 5-6yrs…..
Aaditya May 2, 2010 at 10:27 am
@rajiev
brother, 100million in “3 years”….read d copy carefully…..!!!!
Max May 2, 2010 at 9:54 am
one thing is for sure videocon can never get 100million customers in 3 years..Every month they have to add 27lak customers to reach this.. market leaders like AIRTEL,RELIANCE, VODAFONE & TATA who have deep rural penetration are itself currently adding 30lak customers/month so no chance for videocon.. afterall in two years telecom industry will reach saturation level. even though MNP is implemented videocon can gain bcos as soon as mnp will be launched all operators will improve ter service quality & start pleasing customers. airtel already gave USD1.3billion contract to Ericsson to upgrade its 2G network in 15 circles & remaining 8 circles for NSN. Reliance & vodafone r also in rapid network expansion mode, Vodafone has set up many new towers beside National highways in karnataka withn 3 months( so how can one expect ppl to leave tis type of companys).. so videocon has to work very hard & shell billions of dollars to gain 100 million figure in 3 years
saket May 2, 2010 at 8:27 am
which is first cust centric program?
rajiev May 2, 2010 at 8:11 am
100 million subscriber in 3 month.Idea cellular and Tata teleservice spend 6 to 7 years but they cant get this achivement
Rifaz May 2, 2010 at 2:17 am
No signals in karnataka ab hum pakdenge traffic signal haha videocon sucks
Max May 2, 2010 at 1:12 am
Good work by videocon but make sure tat ur network is perfect(without any problems) before calling back customers otherwise the customer will start blasting u instead of taking help from you
Hitesh gangani May 2, 2010 at 12:58 am
Videocon na sim card kyare gujarat ma malshe
please inform me on
9510409007 or 9033332934