Videocon Mobile Services Launches Loyalty Initiative
Videocon Mobile Services, launches one more customer centric initiative which is dubbed as “LOYALTY”.
With this launch of Initiative, Videocon also said that, “The times ahead will be Exciting for the valued Videocon customers and will come up with more customer centric offers within few days.
We will succeed to free the subscribers from the complex tariff plans and also expects to garner 100 Million Subscribers within the next 3 years”.
To Sign up for this Loyalty Initiative just leave your contact details @ http://www.videocon.com/wps/videocon/loyalty.jsp and videocon will get in touch with you shortly!
For More details, Log on to Videocon Mobile Service’s website, www.videocon.com or call 121 (Toll-Free) from your videocon Number.
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Categories: VIDEOCON
@Himanshu
yup, infact they can merge wiht these established company
Very bad better 2 go for sab se bol of tatadocomo
wait for 1 year, or see future now
somebody can tell me what the hell “Loyalty Initiave” is? pl. give me some details
Very poor network
Videicon is already no. 1 in mumbai… keep watching… docomo and aircell, idea and airtel will struggle now in mumbai due to rank bad network
Dear Sir/Madam
I am a customer of your Videocon mobile services by mobile no. +91 9076290072.
It gives me immense pleasure to announce that I was very satisfied with your mobile network and current call rate which have been provided by your reputed organization.
I hereby by inform you that from January-2012, there have lot of problems to use Videocon mobile service and also your very poor customer service, details of the problems and communication as given bellow:
1. On 11.02.2012, one message has been received at 15:39 hrs. as thanks you for subscribing to caller tune. You have been charge Rs. 30.00 etc. In this connection talk to your customer on 12.02.2012 and your executive says that-very sorry for this disturbance, we will be de-active this service and your deducted amount will be return within 48 hrs.
On 12.02.2012 at 08:07 hrs. received message from your system that you have been unsubscribed from the caller tune service.
2. On 14.02.2012 at 16:44 hrs. again received the same message as serial no. 1 and again deducted Amt. Rs.30.00. Again talk to customer and they give me the same answer as serial no.1.
On 14.02.2012 at 18:05 hrs. received message from your system that you have been unsubscribed from the caller tune service.
3. On 20.02.2012 at 22:48 hrs. again received the same message as serial no. 1 and again deducted Amt. Rs.15.00. Again talk to customer and they give me the same answer as serial no.1.
On 22.02.2012 at 10:06 hrs. received message from your system that you have been unsubscribed from the caller tune service.
4. On 22.02.2012 at 21:55 hrs. again received the same message as serial no. 1 and again deducted Amt. Rs.30.00. Again talk to customer and they give me the same answer as serial no.1.
On 22.02.2012 at 10:06 hrs. received message from your system that you have been unsubscribed from the caller tune service.
5. On 27.02.2012 again received the same message as serial no. 1 and again deducted Amt. Rs.30.00. Again talk to customer and they give me the same answer as serial no.1.
On 27.02.2012 at 12:45 hrs. received message from your system that your interaction related to chargeable VAS has been resolved against service ID no 87869616…… etc.
Hence, I hereby inform you again that, while talking to your customer care executive regarding these constant problem of my service, they always answered me first sorry and then ….will not repeat again on your mobile; but that’s a BIG JOKE the same problem irritated me on my mobile again and again .
Then, I have decided that either remove the Videocon SIM card from my mobile or throw out it in a dirty dust been or use it after resolve the said problem with customer’s by Videocon management.
In this circumstance your good selves are requested to kindly try to solve these said problems and also returned me all unnecessary deduction early and help me to use Videocon service continuously.
Thanking you and assuring you of my best services at all the time
Yours faithfully
Santanu Ballav