Uninor to Close Down its Services in Mumbai Today

Uninor will close down its network in Mumbai on February 16, following the Supreme Court order that all operators who did not win spectrum in the previous auction should close down services immediately.

Uninor Mumbai Shutdown

Uninor is bound by law to comply with the Supreme Court order and will therefore have to close down its mobile network immediately, it said in a statement.

“The company hereby advises all its customers and business partners that for now the Uninor network in Mumbai will not be available after midnight on February 16, 2013,” it added. Further, no temporary license too is available such that services can be closed down in an orderly manner and customers are able to port out.

Operations in the six circles – Maharashtra and Goa, Gujarat, Uttar Pradesh (East), Uttar Pradesh (West), Bihar and Jharkhand and Andhra Pradesh will continue as fresh spectrum for 20 years has already been secured. Telenor has won fresh spectrum for the next 20 years in these six circles.

Uninor will also sign roaming agreements with other operators to ensure that all Uninor customers get seamless connectivity when travelling to Mumbai.

“We have pursued every alternative possible to continue our operations in Mumbai until the new auction takes place. Now the Court has ordered an immediate closure of operations and no temporary license too is available to allow a gradual process. Unfortunately, we have no choice now but to follow the Court’s order and close down our network immediately,” said Uninor Managing Director Sigve Brekke said.

“I deeply regret the consequences this has for our customers, employees and business partners – each of whom have been a part of a remarkable fight back last year. We will now make every effort, within the limitations of this Court order, to minimise the negative impact on all affected by this development,” Brekke added.

This Article Was Written By: Rudradeep Biswas

Rudradeep Biswas - Senior Telecom Analyst

The happy guy RDB (stands for Rudradeep Biswas) has been writing for Telecomtalk since 2009, covering mobile operators, 3G, broadband, WiFi, 4G, LTE, telecom policies and what-not related to Indian telecom. He is by profession a doctor, did his MBBS from R.G.Kar Medical College, Kolkata.

{ 62 comments… add one }

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  • riyaz May 10, 2013 11:39 pm, 11:39 PM

    good

    Reply
  • Pratham February 21, 2013 9:46 am, 9:46 AM

    All uninor subscribers there is a ray of hope. Yest i got to know from 2~3 dealers and retailers that uninor is going to start for some days in order to encourage ppl for portout to their choice operator. He told me not to throw the sim and kindly wait for some days. Hope uninor will do a kind response to all the negative impact on mumbai circle

    Reply
    • Team Uninor March 1, 2013 2:06 pm, 2:06 PM

      Hi Pratham,

      MNP port out services are available exclusively from the helpline number 9175091750 and it does not require you to visit the stores. Just follow a simple process, port-out codes will be provided to customers over the same call instantly.

      Team Uninor.

      Reply
  • Kaushik Roy February 20, 2013 9:30 pm, 9:30 PM

    STEL helped customers to port out by Online UPC Generation Code from STEL website
    Telenor should also do that for Mumbai customers

    Reply
  • srinivas February 20, 2013 6:51 pm, 6:51 PM

    @uninor..Atleast place a request to SC to extend your operations for say 1 or 2weeks in mumbai,so that customers can port to other operators..What uninor did was unexpected&i oppose their decision to shutdown immediately..Atleast when cheers was going to shutdown,it informed all customers so that could port to other operators..

    Reply
    • Kaustubh February 20, 2013 9:15 pm, 9:15 PM

      what you can try is going out of Mumbai circle to nearby places like Karjat/Pune/Kasara/Nasik etc . There you will get network as roaming in Maharashtra circle and you can send sms for getting UPC.
      Worth the hassle if you require to keep your number at any cost

      Reply
  • pratik February 19, 2013 8:57 pm, 8:57 PM

    all uninor mumbai customers..if u dont hav upc code then try with a random upc code n apply for mnp to other service provider..the porting code will be
    UM123456 like this any six digit but starting with UM..
    when S TEL shut down in odisha i ported a stel number with a false porting code choosen manually n randomly..
    just try once if luck favours

    Reply
    • srinivas February 20, 2013 6:54 pm, 6:54 PM

      Are u sure?AFAIK for MNP process even the operator from which the customer is coming has to be active..

      Reply
      • Amarjit February 20, 2013 9:04 pm, 9:04 PM

        are you sure??. Even though the network is down but the call centre can be called by external no and the company uninor is still in place only thing missing is their network in mumbai

        Reply
      • Kaustubh February 20, 2013 9:13 pm, 9:13 PM

        @srinivas,
        If you have already obtained valid UPC, the operator need not be active.
        It doesnt matter as the MNP request gets auto accepted after 96 hours in case of no response from donor operator

        Reply
        • Amarjit February 20, 2013 10:24 pm, 10:24 PM

          I have applied for porting on 18.02.2013 but still now, haven’t got any update from new service provider to whom i wanted to port. Still now no information. During Porting, we are supposed to get the porting information but still no information received

          Reply
    • Kaustubh February 20, 2013 9:11 pm, 9:11 PM

      wrong UPC wont work! dont try it, as the money for porting and new sim card is non-refundable
      You will lose it

      go for porting only if you have obtained a valid UPC code before uninor shut down its network

      Reply
  • Shahid Ansari February 19, 2013 1:06 am, 1:06 AM

    when you start our uninor card plz rely

    Reply
  • Nikhil February 19, 2013 12:03 am, 12:03 AM

    telecomtalk banned in UAE…Why..?

    Reply
    • SS February 19, 2013 11:14 am, 11:14 AM

      Nope, its working. I checked the same using UAE’s proxy server. I connected to ISP- Du and the page successfully opened. Why operators will block TT.

      Reply
  • Kaushik Roy February 18, 2013 10:50 pm, 10:50 PM

    Telenor will not bid for Mumbai circle in upcoming auction on March 2013
    It says it will not start from zero inspite of having close to 20 lakhs customers in Mumbai
    Now whom to blame ?
    Supreme Court or TRAI or DOT or Congress Government

    Reply
    • Ripudaman Singh February 19, 2013 1:23 pm, 1:23 PM

      Supreme Court shouldn’t be blamed for all this mess.

      Blame it on Scamster Congress. TRAI and DoT work on their orders only.

      Reply
  • Saurabh February 18, 2013 7:32 pm, 7:32 PM

    Ambala, Haryana

    Some Updates:-

    1. Reliance Infotel Broadband has been renamed to Reliance Jio Infocomm.

    2. Telecom Commission has allowed companies holding spectrum in 2300 MHz band to offer voice and text services but for a fee of Rs.1658 crores which is for Unified Licensing. The price is nearly same as that for Pan-India license for 2G spectrum in 2008. This figure haunts me a lot. lol

    3. Telecom Commission has said that they will conduct third round of 1800MHz auction to sell the unsold spectrum in 18 circles within months after round two completion. This decision is being taken to comply with the Supreme Court order of auctioning all the spectrum vacated after license cancellation.

    4. More spectrum will be put on auction in Karnataka and Rajasthan circle in Round 2.

    Reply
  • KETAN SHAH February 18, 2013 2:37 am, 2:37 AM

    Uninor has become Fly by Nite Company. This will affect the company reputation in which they have won the license back also. Atleast they should seek the permission from SC for Temporary licence for MPN Process.

    Reply
  • Raj February 17, 2013 11:31 pm, 11:31 PM

    I saw a report on zee business that uninor will transfer his all customer to any other network within 1 or 2 day so customer can use their service till next aucation and they will get there customer again after next aucation.

    Reply
    • Madhur February 18, 2013 9:09 pm, 9:09 PM

      r u sure?/?????

      Reply
  • SS February 17, 2013 9:53 pm, 9:53 PM

    Uninor should sign temporary roaming agreement with other operators so that it can resume its service and continue until it gets a new license.

    Reply
    • Team Uninor February 19, 2013 6:47 pm, 6:47 PM

      Hi SS,

      The Supreme Court on Friday ordered an immediate close down of operations. We have no choice but to follow the Court’s order and hence the network was closed down on Saturday.

      In the few hours that we had, we have tried to inform customers through SMSes and have made every effort to keep operations running in Mumbai till the new auctions take place.

      This is not the manner in which we would have wanted to close down Mumbai operations, should we have needed to; however, we cannot violate the order of the Court. We have complied with the Court’s order of immediate closure of operations.

      We are aware of the consequences this has had on our customers, employees and business partners and we deeply regret them

      Reply
  • Kaushik Roy February 17, 2013 7:54 pm, 7:54 PM

    Uninor should demand from Supreme Court to issue new licences for 6 circles it won in November 2012 within next 7 days,as it is now providing service on old licence of 2008

    Similarly Videocon should also move to Supreme Court regarding the same

    Reply
    • Saurabh February 18, 2013 10:30 am, 10:30 AM

      Ambala, Haryana

      Exactly. When it comes to an order from SC that affects companies DoT goes numb and do nothing to protect them. Telecom Companies should also drag DoT to court as they have not allotted spectrum to companies who won spectrum in Nov, 2012 auctions until now. Why not DoT also be penalized by the court for their wrongdoings like they got the money from Tata for GSM spectrum in Delhi circle and many districts in other circles yet they don’t allot spectrum to them. Also they (DoT) are not ready to take validity of spectrum from the date of allotment. For e.g- if they allot spectrum to Tata in Delhi circle now, it will still be valid upto Jan, 2028. So even after paying for 20 years, company will have only 15 years. Who will make up for 5 years?

      SC directed DoT to allot spectrum to winners by Jan, 2013 and that deadline is also gone. When will our Department of Telecom will stop messing things? On 900MHz spectrum auction, Honorable SC is right in saying that why DoT is looking to auction 900MHz spectrum now when 2 years or so are left for expiry. Their first task was to complete 1800MHz/800Mhz spectrum distribution yet they want to auction 900MHz also before the time.

      Idea won 3G spectrum in Punjab circle in 2010 auction. They are also waiting for the spectrum. What is all this? Too much mess. How would you feel if you go to market to get a commodity and even after paying the price you don’t get that for years?

      SC directed to put all the spectrum vacated after cancellation of licenses for auction yet they put only few blocks to create an artificial scarcity of spectrum. Few days back Vodafone also asked DoT to allot spectrum they got as the frequency allotted to them is currently being used by Videocon Tele.

      Somebody please also tell them the meaning of base price which they fixed as final price. What they got in the end? Hardly any circle saw bidding over the base price. Similar things happen when a department is run by numbs. It’s not the companies actually which are responsible for mess in telecom sector but the DoT. But in the end, its the telcos who are suffering. Foreign companies are now fearing over doing investment in India as they don’t know when rules get bent for self benefit and they lose their money. Telecom sector’s image is already dented and lets see how much more it gets diminished.

      Reply
    • Arjun Chandrashekar February 18, 2013 6:11 pm, 6:11 PM

      Don’t Expect Such A Huge Thing. in Turn it will be a Loss For The Companies if they do like This

      Reply
  • PRATIK February 17, 2013 6:50 pm, 6:50 PM

    for upc code go to nearest uninor gallery..

    Reply
  • Subrat February 17, 2013 6:01 pm, 6:01 PM

    Not uninor, its the policy of govt of india responsible for this..

    Reply
  • srinivas February 17, 2013 12:04 pm, 12:04 PM

    Can someone tell me how to port out of my number,i can even select loop mobile in mumbai..IS there any way possible to port to another operator without mnp code?Please help me….

    Reply
    • V.P.Guru February 17, 2013 3:14 pm, 3:14 PM

      You can get MNP code by sending sms “PORT UNINOR NO.” to 1900 from any of your working mobile connection (Loop, Vodafone, Aircel, Idea, BSNL, TATA, Reliance or Airtel). Otherwise, you can get help to obtain Porting Code by calling 9175091750 (Working)…

      Reply
      • Sunil Yadav February 17, 2013 5:03 pm, 5:03 PM

        kisi dusre number se UPC code nahi aayega, Agar aapne pahle hi UPC code le liya hai to bhi service band hone ke baad aapka number PORT nahi hoga.

        Reply
      • sujal February 18, 2013 11:40 am, 11:40 AM

        I have sent PORT from my airtel number but i got following reply back from 1900 –
        Namaste! Your mobile no. is not matching with the number requested for porting.

        Reply
        • Arjun Chandrashekar February 18, 2013 6:16 pm, 6:16 PM

          Every Company Will Accepts Their Own Numbers to Port and Not Other Suppose if You Use Aircel Number and if you Want to Port to Airtel. You Need To Type Port 9*********/8********** Via Aircel Number to get MNC Port Code Where as if you do the same in Airtel Number I.E. if You Try To Generate UPC Code For an Aircel Number Via AirTel it Won’t be a Possible Task…

          Reply
  • Jagannath:West Bengal February 17, 2013 9:58 am, 9:58 AM

    Totaly useless orders

    Reply
  • Pratham February 17, 2013 6:19 am, 6:19 AM

    Those who wants to portout from uninor, does requires a UPC Code for which network is necessary, ppls residing on borders of kalyan, panvel or bhayender and beyond that are able to recived network of mah&goa circle. One can travel along there inorder to recieve signal

    Reply
    • Sachin February 17, 2013 11:14 am, 11:14 AM

      I am mumbai customer. So, will i get uninor network on these location in order to get the port code ?

      Reply
    • Abhijit February 17, 2013 1:14 pm, 1:14 PM

      We cannot select Maharashtra circle Uninor network as it shows error as “No Network Access”. As their home server is offline so cannot select Uninor of Maha circle. Now those who were having balance like say Rs.100/200 so all gone in moment due to govt bad policies !!

      Reply
      • Gopalakrishnan February 17, 2013 1:58 pm, 1:58 PM

        Mine 300 rupees Balance was there many pple i hard wnt 4 Jumbo recharge of 2000 rupees.. Mony s so badly wasted..Uninor has to refund the money……..

        Reply
  • raju February 17, 2013 2:19 am, 2:19 AM

    Dear RB
    I want to know which operator is closing down in which circle on pan india basis.Pls share

    Reply
  • Umesh February 17, 2013 1:33 am, 1:33 AM

    Is there a possibility to port my number from uninor post suspention of sevices in mumbai

    Reply
  • Sachin February 17, 2013 1:03 am, 1:03 AM

    Is there any chance of getting signal back so that I can get Unique port number in order to move to other network provider. Please reply with positive feedback. Its urgent.

    Reply
  • Nisha February 17, 2013 12:14 am, 12:14 AM

    Is there any possibility of the service to start functioning again ….i dint even get a unique code to port, is it yet possible to port ?

    Reply
    • Gopalakrishnan February 17, 2013 12:45 am, 12:45 AM

      Now the service is completely stopped

      Reply
      • Shankar Dayal February 17, 2013 10:45 pm, 10:45 PM

        No.. i think it start soon

        Reply
  • Pratham February 16, 2013 11:56 pm, 11:56 PM

    A relief news for uninor mumbai customer. Uninor signs an intra-circle roaming agreement with Loop Mobile to provide services post discontinuation of uninor network 16.02.2013

    Reply
    • Kaushik Roy February 17, 2013 12:45 am, 12:45 AM

      Better is Uninor Mumbai should buy Loop Mumbai
      Loop is an useless operator in Indian Telecom

      Reply
      • Arif February 17, 2013 11:42 am, 11:42 AM

        @Kaushik Roy

        I think Loop Mobile is not a totally useless operator. If you are using Loop,s connection to use within Bombay circle then it is OK and not suitable for roaming. Loop,s plan is always good. For example currently Loop Mobile offering of Rs.199/- in post paid as follows.

        Post Paid
        Rental Rs.199/-
        FREE Local Minuets 1000
        FREE Local/National SMS 1000

        After consuming FREE minutes and SMSs.
        Loop To Loop 10p
        Loop To Other Mobile 30p
        Loop To LandLine 40p
        STD Any Number 50p
        SMS Local/National 30p

        This is the best plan offered by Loop Mobile as compared to other operator.

        Reply
  • aashu February 16, 2013 10:55 pm, 10:55 PM

    What about mts tt any idea about it

    Reply
  • Saurabh February 16, 2013 10:52 pm, 10:52 PM

    Not a good news for Telenor’s Mumbai customers. Btw Uninor signal is still live at my town in Haryana. They never ever shown their interest for bidding in Haryana yet their signal is live. More than a year has passed through since SC ordered cancellation of license yet they didn’t shut down their network at my place. Lets see whether it stops appearing after midnight.

    Reply
    • Saurabh February 16, 2013 11:06 pm, 11:06 PM

      Finally it’s gone. The last time I saw it while searching was at 10:50PM and now IND 813 stopped appearing while searching network which shows they shut their cell site here in last 10 minutes. Happy to see this as from now on there will be electromagnetic radio waves from 8 operators only instead of 9. :)

      Reply
  • Kaushik Roy February 16, 2013 10:19 pm, 10:19 PM

    For Mumbai – Uninor want to continue operation by purchasing spectrum .So stopping of service is unfortunate since they wanted to buy spectrum in March 13
    For Kolkata/West Bengal – Uninor did not bid in November 12 which is quite surprising since they had good network and customer in West Bengal State. Also in August Uninor stopped service in Orissa,TN,Kerala and Karnataka.There is no chance of winning spectrum in West Bengak now.For 900 Mhz spectrum Uninor dont have the money to win in Kolkata
    But still today on 16.02.13 at 10.15.PM I am getting full signal of Uninor and incoming and outgoing call is possible to all network except BSNL
    This order of Supreme Court should be applicable for Kolkata/West Bengal only and not for Mumbai

    Reply
    • Kaushik Roy February 17, 2013 12:18 am, 12:18 AM

      Now Uninor finally stopped services in Kolkata. Now my uninor sim shows no signal of Uninor i.e IND 822 and even after manually searching its network is not available

      Reply
      • D!p@nK@r February 17, 2013 10:21 am, 10:21 AM

        But, In North 24 PGS (Gobardanga) uninor signal is still available. its network is showing full signal i.e. IND 880 till 17.02.2013 at 10:20 am. So, what is going in WB Circle?????????

        Reply
      • Arjun Chandrashekar February 18, 2013 6:24 pm, 6:24 PM

        The Following Reasons Says That Uninor is the Most Worst Operator of Mumbai Telecom Circle.
        1. No Network Coverage in Dadar East, Andheri (E) and (W), Mumbai Siddivinayaka Temple Road, Taj Mahal hotel, Juhu Beach Road, Elephanta Islands and Nearby Iskcon
        2. Indoor Coverage is Extremely Poor in Dadar East and Few of The Areas
        3. Billing is Not Transparency
        4. Customer Care Executive is Not Supportive
        So Thanks Uninor I’ve Ported My Best Friend’s 2 Uninor Numbers To MTNL Mumbai Prepaid and As Well as Aircel

        Reply
  • Pratham February 16, 2013 10:11 pm, 10:11 PM

    Im mumbai circle customer of uninor today i recevd msg stating that we are discontinuing our services in mumbai circle with immediate effect 16.02.2013, i have obtain the MNP CODE immediate which is valid till 2nd march,
    my question is since there will b no network w.e.f 16.02.2013 mid night, will i be able to portin to other operator?

    Reply
    • Subhadeep Kanungo February 16, 2013 11:26 pm, 11:26 PM

      @Pratham — Since you have already obtained the MNP Unique code so it will not be a problem. However as Uninor will shut down services from midnight you will not get any signal from today. And after submitting application it takes 7days max to port to different operator.

      Reply
      • Gopalakrishnan February 17, 2013 12:35 am, 12:35 AM

        So Subhadeep You mean if MNP code received so same number we can port to another service.Please reply me

        Reply
        • KAUSHLENDRA February 17, 2013 8:59 am, 8:59 AM

          After getting upc code, you can submit your request for port in to other operator even on last day (i.e. expiry of upc code). After sending massage by retailer & distributer, nothing to do with upc code.

          Reply
          • Gopalakrishnan February 17, 2013 1:51 pm, 1:51 PM

            I was using uninor.Today I went to Idea Gallery to port into Idea.The gallery person is telling no guarantee whether it will be ported or not because the company has already stopped there service and while porting the existing service network should be there & it will take 10 days to get ported.If it won’t get ported you should not come for refund of amount.To port the no. It cost only Rs. 19 /- .He is charging 20 instead.

            Reply
            • Amarjit February 19, 2013 8:38 pm, 8:38 PM

              I too got the UPC code before the uninor network went done. I have applied for porting to vodafone. I am hoping that it get ported

              Reply
              • Kaustubh February 20, 2013 10:26 am, 10:26 AM

                I also got the UPC code before Uninor shut down.
                It has been verified as correct by the MNP service provider, now awaiting other procedure hope for the best!

            • Amarjit February 20, 2013 10:22 pm, 10:22 PM

              @Kaustubh

              Do let us know if your uninor number got ported

              Reply

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