Telecom Regulatory Authority of India (TRAI) the regulatory body seeks to ensure Quality Of Service (QOS) across telecom operators in the country. On 6 January 2012 it outlined several guidelines via Directive no. 308-5/2011-QOS dubbed as TELECOM CONSUMERS PROTECTION REGULATIONS 2012, as earlier we shared on TelecomTalk. On 21 March 2012 these directives need to be implemented starting today.
BSNL will be the first telecom operator which has already announced the implementation of all new guidelines for its prepaid 2G and 3G Mobile service and all other operators will also follow the same.
Following are the benefits the new guidelines bring to consumers:
Simplicity & standardization of tariff vouchers across operators.
Transparency for Value Added Services activated on the account.
Information on premium rate VAS.
Changes which would be ‘seen’ by consumers from now onwards:
New Start Up Kit:
Will contain only the SIM with no rate plan attached (no confusion of tariffs for the customer).
New Vouchers :
Only 3 voucher types will exist (Plan Voucher, Top-up, STV) (easy to differentiate between talktime vouchers against tariff benefits).
Plan Vouchers :
These would offer only the basic plan, with no talktime attached.
Top-Up Vouchers :
These would provide only talktime (in Rupees) with main account validity.
STV Vouchers :
These would provide only rate cutters, and no talktime.
Colour Coding :
The 3 vouchers would be segregated by different colours, for ease of understanding by consumers.
Usage information :
Consumers would be informed of the usage after every call / data session / VAS activation. While this may be already available with several operators, the same has been now made mandatory.
Past Usage information:
Consumers can now avail their usage over the last 180 days by paying a fee of Rs 50 per request. Details that would be made available are Calls / SMS / VAS / Roaming.
Account related information:
Consumers can also avail information about their accounts – Tariff plan activated / Account Balance / Active VAS details are now available via SMS to the customer.
Premium VAS Service:
Consumers will be informed that the number they are calling is chargeable, and after a ‘beep’ the VAS service would be connected, thereby offering consumer greater awareness of the tariffs.
Do let us know if you are happy with the new amendment , will this help the customers in better transparency do share your views via comments
Trupti February 26, 2013 at 12:38 pm
Dear friends,
We often crave for a change, for betterment in our lives. We keep blaming our politicians for not rendering services.
It’s high time we stopped blaming others and looked within. Are we the contributors? Are we doing enough even to bring about a single change? On a closer introspection the answer to all these questions would be a clear, NO.
Remember this is one good opportunity for you to make a beginning. Your one attempt to convert your friend to sign this petition moves us a step forward towards a strong campaign.
To sum up with what Swami Vivekanand said, “Arise Awake, and stop not till your goal is reached”.
So what are you waiting for?
Please Sign this link and also forward it to your friends and make your campaign even more strong.
change.org/en-IN/petitions/telecom-regulatory-authority-of-india-safeguard-customer-s-interest-against-illegal-practices
Regards,
arun August 9, 2012 at 4:53 pm
arun August 9, 2012 at 4:44 pm
IN BSNL TAMILNADU TELECOM. COIMBATORE,ERODE,SALEM,RASIPURAM,NAMAKKAL,CHENNAI,MORE CITIES DON’T HAVE PROPER TRAIFF NOTICE EVEN SINGLE SHOP , WASTE TRAI CAN MAKE NOTE OF THIS. MORE POLITIES IN THIS TO NOT IMPROVE BSNL NETWORK, U SEE IDEA,DOCOMO,AIRCEL,AIRTEL,VODOFONE,RELIANCE,MTS GIVES MORE TRAIFF SHEET TO REATAILERS AND MAKE INPROVE PRIVATE NETWORK. BUT ONLY IN CSC.
kathir August 9, 2012 at 4:29 pm
hi trai dept, i am using airtell,bsnl but airtell i am using only topup but no
validity rechage,in bsnl i have to rechage for ever month for validity making confuse for me so trai have to make poper validity minimum rechage 6 or 12 month
with min 50 year…. but in docomo i am using 30/min * for half paise with 6 month validity with lifetime validity no validity rechage and etc………….
trai rules for only bsnl goverment network not for private networl like idea, docomo,mts,etc
Sanjay March 30, 2012 at 2:18 pm
TRAI is right, tariff should be clear and transparent ….
P Ghosal March 28, 2012 at 11:05 am
Mr Saurabh is 100 percent correct, and I am agreed with case of increasing recurring expenditure,,,, thanks
Kaushik Roy March 26, 2012 at 11:20 pm
Vodafone and Aircel website is still not updated
Airtel website is partially updated
Idea,BSNL and Tata Docomo website is fully updated
Reliance website is still under process to update itself
karan March 25, 2012 at 11:07 am
@Saurabh
Totally agree with you sir.Please TRAI don’t interfere in the tariff matter.Same rate but validity decreases to 90 days from 180 days.
e.g vodafone Rs23 tariff validity reduced to 90 days.
If validity reduced to half then rate must be half.
Saurabh March 25, 2012 at 9:08 am
People might be happy with TRAIs move but what I take it as rather a anti-consumer move and have negative implications on customers. TRAI working in hands of operators. It’s not TRAI who want separate packs for different offering but it was the operators who were demanding this from long.
How this will have negative impact on customers?
Telcos had packs before which used came with benefits along with some talktime. But after this move there are separate recharges for value packs and talktime recharges. Take an example: My operator was offering me talktime of Rs.XX and benefit of 30p/min calls for a month in Rs.YY recharge but now that talktime has been removed and only benefit of 30p is there. So this has increased my expenditure.
Videocon was giving Rs.60 talktime in Rs.65 and all local/std calls @30p/min for 30 days. So we were getting benefit of 30p calling at Rs.5/month. but now the same pack is giving benefit for 60 days and no talktime. Average cost for rate cutter jumps from Rs.5/month to Rs.32.50/month.
Similarly Airtel was offering Rs.40 as talktime and 40p/min calling in Rs.59 and now the pack has been withdrawn and it is now costing Rs.39 for same benefits. Rs.19 expenditure comes to Rs.39. Same cases with other operators like Tata Docomo, Aircel, Idea, Vodafone.
What customers got is a hike in their monthly expenditure.
It’s not the first time that TRAI move is affecting customers more negatively than positively.
raj March 24, 2012 at 10:28 pm
all rate cutters will be of max.90 days validity
Pike March 24, 2012 at 8:17 pm
Will the TRAI look after the SPEED-CAPPING ISSUE for 2g GPRS made by operators to promote 3g ?
Pike March 24, 2012 at 8:12 pm
Aircel and Docomo have not updated their website……… !
Arka March 24, 2012 at 5:30 pm
I have had no changes seen in any service provider’s website of tariff except TATA DOCOMO.
Pike March 24, 2012 at 9:00 am
@Sudhakar
You are right…. IDEA has changed it’s 53 ratecutter to 3 months validity from 1 yr ! It’s too bad changing validity without changing denomination ! I think IDEA has acquired required amount of subscribers thro diff offers in MNP ! Now those plans are rollback ! Get ready to face higher tariff with IDEA !
WHAT AN IDEA SIR’JI……….!
Pike March 24, 2012 at 8:53 am
@mandy
Then why they are providing with validity…….?
sudeep March 24, 2012 at 1:59 am
but trai should not remove the on-net unlimited and night calling tariffs..if they do then again its a huge profit for companies
mandy March 23, 2012 at 10:00 pm
@Jay
Jay previuos recahrge done before 21st march 2012 will continue to have the same validty it will not affect
mandy March 23, 2012 at 9:51 pm
@Pike
Pike you are correct now FRC is Plan Voucher
Sudhakar March 23, 2012 at 8:49 pm
Airtel has started following the rules in Tamilnadu.
Rs.119 booster was there before which gave A2A calls at Rs.0.30 per minute, A2 all mobile at Rs.0.60 per minute and all landline at Rs.0.90 per min for 180 days. Now this pack is not there.
IDEA TN also has Rs.53 pack providing R.0.30 per min local mobile calling for 365 days. But now it gives only 90 days validity for the same denomination !!!!!!!.
Gourav March 23, 2012 at 2:25 pm
Airtel didn’t start to follow these new rules by trai till now.
Gourav March 23, 2012 at 2:19 pm
@Raghu
@raghu
u r rite…raghu..operators like airtel is just giving 90sms/day limit in their sms packs in my state nd they haven’t change their tariffs till now according to trai guideline.TRAi should take action against this very soon.
sudeep March 23, 2012 at 11:40 am
i want to know about the sms details option.
will all the incoming /outgoing texts be shown when we retrieve the details or only the number to which sms has been sent?
i talked to reliance customer care.they told only outgoing details will be made available
Pike March 23, 2012 at 11:09 am
I’m confused again ! Is the PLAN VOUCHER is equal to FRC ?
FRC means base plan without any validity !
Then IDEA network is providing plan voucher for 1 month, 3 months and 6 months validity etc….. ! Then wat’s the diff between FRC & PLAN VOUCHER ?
dinesh March 23, 2012 at 6:57 am
customers are getting looted through vas activations by the operators. trai should solve this problem of looting.
Jay March 22, 2012 at 10:50 pm
Also TRAI should move towards a roaming free India.. As a first step it must unify local & STD, for both call & SMS.. The only differentiation should be On-net & Off-net… Hence if a STV offers free SMS, it must be applicable for both Loc & Nat’l…
As a next step, dialing STD numbers with a prefix 0 should be removed.. This will take another step closer to a roaming free India..
TRAI can also allow companies to provide circle specific roaming plans with free incoming.. Like, a company can provide a plan say “Roam like Home”, and user can recharge & then select his / her preferred visiting circle (say a TN user can select AP).. Now he can enjoy home like charges (incl free incoming) only when he is in AP, and if he goes to WB he’ll have to pay usual charges!!!!
Jay March 22, 2012 at 10:39 pm
What about existing Rate Cutters which we arfe already using. For eg: I recharges with a Rate cutter in Dec 2011 with 6 months validity & I have validity till June. I hope the validity for this will not be reduced….
And reducing the validity period of Rate Cutters to 3 months is a very bad move.. We rarely get good plans with long validity, now companies will reduce the validity to 3 months, but the Rate cutters’ price will not be reduced proportionally… I recharged for Rate Cutter of 80 Rs with 6 months validity, but now it’ll now cost Rs 60 for 3 months !!!
Also, Trai rules mention Top up must be done to main A/C only, so companies will slowly stop FTT offers….
mandy March 22, 2012 at 9:46 pm
@irshad
Docomo has not withdrawn the palns they have revised the talkitme to free mins with validity
mandy March 22, 2012 at 9:45 pm
@sukumar
Sukumar the plans changes are getting updated in the website as they might be updating the website for the tariff plan updation
@RON@ March 22, 2012 at 8:46 pm
Although above patten’s r followed by some service providers, which is not at all helping…!
TLDR: other than that we’ll b informed if we are billed for any service call, it may not affect the population.
Rap March 22, 2012 at 5:25 pm
DND is now NCPR(National Customer Preference Registry).
karan March 22, 2012 at 5:12 pm
In punjab vodafone tariff Rs 23 reduced to 90 days instead of 180 days…same benefit on-net only change in number of days.What is this???..loss to consumer…
RUDRA March 22, 2012 at 3:58 pm
Dear friends, activation of DND is now easy & fast (in just 7 days)
Simply sms START 0 to 1909
Anked Paralkar March 22, 2012 at 10:55 am
Hope these new guidelines by TRAI are thoroughly implemented by the mobile operators.If strictly not implemented, what action TRAI plans to take against mobile operators?
Avtar singh kaint March 22, 2012 at 8:36 am
superb step by TRAI ………
sunny March 22, 2012 at 8:05 am
this rule by trai is operator’s friendly ten consumer friendly.
vijay March 22, 2012 at 7:48 am
Aircel revised top ups ! Now no free benefits added to talktime with top ups like free sms, gprs, free calls etc ! Changes should be informed to customer thro sms one day before itself ! Changes without information will make customer to suffer !
krishnendu March 22, 2012 at 7:41 am
when I said call rate is low?telecom companies are distributing free sims and deducting balance unethically from old & loyal customers.Trai should stop this.
sukumar March 22, 2012 at 5:51 am
Docomo still not provide any plan with new trai rules, in their website no traif, stv, plan all are disabled.
Raghu March 22, 2012 at 12:27 am
@Mandanna
TRAI have also to bring Strict rules even after 200 SMS/ Day the operators are not following it all most of the operators are still following 100 sms/ day i do not know why. SMS rates are also hiked as they want. BSNl is not offering any 1p/sms and they have started charging 5p/sms . I do not know what made them do that where as some pvt operators are still offering 1p/sms.
irshad March 21, 2012 at 11:37 pm
This is not at all gud, I am getting 150 regular talktime , 750 mb 3g data for 30 days with recharge of 246 , docomo wil have to withdraw this ,as per new guidelines!!!!
Raghu March 21, 2012 at 10:36 pm
@Mandanna
Reliance CDMA has not started giving me the balance available after i finish the call. when will i get this service from Reliance CDMA.
Raghu March 21, 2012 at 10:34 pm
nice attempt by TRAI fully appreciate that.
Riju March 21, 2012 at 9:40 pm
Man it is working. I think there are some problems for your internet.
chaitanya das March 21, 2012 at 9:34 pm
@krishnendu
AS U THINK THE CALL CHARGE IS REALLY LOW , BUT THINKS FOR THOSE PEOPLE WHO CANNOT GET THEIR MONEY BACK AFTER A DEDUCTION AGAINST THEIR KNOWN LIKE VAS SERVICE”"CALLER TUNE, CRICKET NEWS, JOKES, BEAUTITIPS, EVEN NOTHING” . RECENTLY I WAS SURPRICE BY MY OPERATER THAT THERE IS A DEDUCTION OF RS.2/- EVERDAY WITHOUT ANY ACTIVATION(AS PER CUSTOMER HELPDESK,SAY), AFTER 6DAYS CALLING TO 198 COMPALIN LODGED AND STOPED THAT BUT IN 6DAYS =12RS, NO WAY TO RETURNED, EVEN WITHOUT ANY INFORMATION TO ANY ONE.ONE MORE THING FOR ALL” AFTER ONE MONTH SUCESSFULLY NCPR REGISTRATION ALL THE CALL AND MSG COMING ON ONE NO, AND WHEN CALL TO CUSTOMERCARE THEY SAYS “YOUR NO IS NOT REGISTERED WITH NCPR,WOULD U LIKE TO REGISTER NOW, I SHALL DO IT FOR U” WHATS A STRANGE ?? IN THE MEAN TIME THE CUSTOMER GETS A ACTIVATION A BUNCH OF VAS(AS THE CUSTOMER COULDNOT UNDERSTAND HOW TO STOP SERVICE)… SO DO NOT SAY LIKE THIS . MANY COMPANIER ARE REALLY LOOTING IGNORANT PEOPIL WHO REALLY NOT UNDERSTAND WHAT IS VAS AND HOW TO STOP(ALSO THEY R TELLING LIES LIKE”U HAVE NO SERVICE OR IT WILL NOT DEDUCT ANY MORE OR U MUST DO THIS FOR ACTIVATION OR PLS DO THIS SMS FOR STOP, I COULD NOT DO ANYTHING FROM HERE). THINK ALL THIS
Samrat Ray March 21, 2012 at 8:41 pm
This is a good move by TRAI, to avoid tariff confusion for the customers.
Karan March 21, 2012 at 8:18 pm
@Karan
sorry, the revised validity for above pack is 3 months not 30 days.
Karan March 21, 2012 at 8:15 pm
@Kunal
MTNL Delhi has also revised its all plans and STV Vouchers. Ex- All in 1 paisa plan is now available for Rs44 with 30 days validity. Previously it was for 365 days.
Please check their website for more details.
krishnendu March 21, 2012 at 7:15 pm
For which telecom company you work?
apart from that if they are in so bad shape why are they providing free sims?which is putting the national security at threat!Not only they are looting our money they are also compromising our security.
sunil kushwaha March 21, 2012 at 6:26 pm
and what about VODAFONE so far
Vivek Mittal March 21, 2012 at 5:52 pm
this links are not working please provide with a new working links.
Kunal March 21, 2012 at 5:42 pm
If bsnl was the first one to implement it, how come state run MTNL is lagging behind. Still mtnl does not have MY ACCOUNT service for its customers…….
Vivek Mittal March 21, 2012 at 5:29 pm
this links are not working. please provide with a new and working link to the same. @Riju
Esmail March 21, 2012 at 4:18 pm
With Uninor I started receiving Data usage details after every Edge browsing session from yesterday in addition to the post call summery USSD. It is also very convenient to check the Main account validity, balance talktime in Rs. the balance on net and off net local and national seconds, balance local and national sms and balance data in MB’s through USSD by dialing *222*2*# from my uninor number, which is a lot of transparency. What I would also like is for them to display the validity of individual STV’s like seconds pack, sms pack, data pack in the USSD along with the main account validity, this gives a clearer picture as to when to recharge those STV’s next.
Riju March 21, 2012 at 4:01 pm
BSNL already providing prepaid service in LANDLINE and BROADBAND segment
visit http://www.new.bsnl.co.in/opencms/bsnl/BSNL/services/broadband/prepaid_BB_index.html
and http://www.new.bsnl.co.in/opencms/bsnl/BSNL/services/landline/flpp_bfone.html
Anup March 21, 2012 at 3:46 pm
Now Trai should control the charges of sms packs. Some months back Airtel was offering 500 sms per for a month on 67 recharge. Now Trai has decreased daily sms limit to 200 sms per day but robber airtel gives just 100 sms per day on 67 Recharge. In order to send 200 sms per day we need to recharge with 92 which is costly. Airtel is looting their customers. Trai should see to this.
mandy March 21, 2012 at 3:38 pm
@rahul dear its only on the voucher card
not on website.
PD March 21, 2012 at 3:14 pm
Unilateral activation of VAS is one of the major concerns of subscribers and almost all the service providers resort to this to augment their dwindling revenue. Even after alertness still the act goes on.
In spite of specific directive from TRAI still subscribers are helpless and atleast lose Rs.30/- minimum (for any kind of VAS) CT activation. Refunding is done to those who make noice ! Service providers find clever ways to trap victims. KEY PRESS is considered as acceptance !
rahul March 21, 2012 at 3:01 pm
I am unable to see any updated tariff detail on any operator website with specified color scheme..i don’t know where the hell TRAI is sleeping
Arka March 21, 2012 at 2:59 pm
Nothing will change in telecom industry by this.But,surely,It will help customers to understand easily about Tariff plan/rate cutter or talktime recharge.
Praveen March 21, 2012 at 2:51 pm
@raj
.2 paise may look miniscule but it’s a 20% increase on tarrifs., will you agree if diesel prices increases 20% at a time. And why are you talking about seconds. I used to pay flat 50ps/min before three years., but with this 1.2p/s it’s 72ps/min
raj March 21, 2012 at 2:00 pm
+1 few things we are not ready to accept.. If diesel price raiseing every one accept it bt call rate increase by .2 paise then everyone scold telecom company..;)
sAM March 21, 2012 at 1:32 pm
@Wangsuk Dapru
kaha ka ho tum brother??
U r comparing Eclairs/Chloromint with call rates…??
How mny toffees do u take in a day??
n if u take how many at a time??
Do u hav any idea about India’s population??
Do u know how come companies like Airtel,Vodafone are day-by-day increasng their profit basket with these lowest of tariffs??
karan March 21, 2012 at 1:20 pm
there are so many changes in all telecom comapny..
I am retailer..and i noticed that the company change the all frc banifities..
Also in internet packs..
All company system are updating now..
So wait…
Saurabh March 21, 2012 at 1:19 pm
+1. I too never activate unlimited calling offer. Forget about unlimited packs, I don’t even use rate cutters for calls. Use base plan for calling which is 1.2p/s These points have been raised many a times by me that telcos are not here for charity and for business and everyone needs funds to run business smoothly. If they charge more it is the customers who will get quality service. Telcos are bearing high input costs and revenues are shrinking due to ever reducing ARPUs.
AsitPaul March 21, 2012 at 1:03 pm
@Wangsuk Dapru
Come here and experience yourself how Telecom Company like Aircel, AirTel looting here by means of unwanted Caller Tune, Unwanted VAS and other SMS based alerts.
Wangsuk Dapru March 21, 2012 at 12:48 pm
Whenever any post comes up on telecom or TRAI…. I see people commenting telecom companies are looting, telecom companies cheat. I no way am favoring the companies but just few points to ponder and then few questions that we must ask…..
1. Alms we pay these days to beggars outside temple/mosque or any other religious gathering Rs.1 or 2 as 50p/25p coins are no more in circulation and rarely seen.
2. Eclairs toffee/Chloromint – Rs.1
3. Mouth Freshner/Pass Pass – Rs.1
4. Call rate:
a.) On-net as low as 1p/6s local or 10p/min & 1p/3s or 30p/min
b.) Off-net as low as 1p/2s or 30p/min to 1p/1s or 50p/min
Questions we must ask:
Q1) Govt. takes huge amount of money in terms of Licence Fee and other Administrative Fees. What has investment has it done to develop or improve telecom market scenario?
Q2) With these call rates can we still say that telecom companies are looting?
Q3) With Diesel prices going up isn’t a telecom company’s network upkeep cost going up?
Q4) Why can’t any telecom company sustain unlimited offers? Why do we consumers(fewer lot) abuse such freebies or offers? like setting up PCOs after availing unlimited calls offer etc? Do not disconnect call when taking a break (maybe a bio break) between a long call just becuz its unlimited not hanging up as you are not getting charged but network gets choked…
teletalk March 21, 2012 at 12:29 pm
best action from trai to control operators
Kaushik Roy March 21, 2012 at 12:13 pm
TRAI should fixed the tariffs of all operators
different tariffs for different operators
if some operators want to give some STV’s for 365 days they can not do that which should reduce competition
sAM March 21, 2012 at 12:00 pm
Uninor is not providing Online Account Details
sAM March 21, 2012 at 11:54 am
gr8 gr8 move TRAI……
Kunal March 21, 2012 at 10:59 am
Very good move by trai and i hope all this is implemented soon, but still the three cartel will find out other ways to loot the customers……….
Tarun March 21, 2012 at 11:29 am
@Kunal this will be implemented today if not TRAI will be taking a serious action against operator.
sunil March 21, 2012 at 10:45 am
Topup vouchers and validity vouchers can also be standrised amoung operator.
After NTP comes.All india will have same plan i.e Same plan for one operator all ovr indai.
Or else Life time validity should be mandatory and this vouchers of information can be removed from every vouchers except for STV validity.
only two vouchers should be their
STV and Top UP ( Note:basic plan can be made same with life time validity with all the operators.)
saurabh gupta March 21, 2012 at 10:43 am
tata docomo is website is not showing any terrif one one thing is written “Our Plans , Top ups and Tariff vouchers have changed in line with the TRAI guidelines. The website is being updated currently. We will be back shortly”.
Mustan March 21, 2012 at 10:42 am
Idea Cellular Mumbai has not yet implemented the above.
Newsome March 21, 2012 at 10:35 am
Good initiative should balance out the playing field and operators will focus more on call quality and network reach than thousands of hard to understand plans.
Sam from Kashmir March 21, 2012 at 10:15 am
what about roaming free India
Deepak Kumar March 21, 2012 at 9:52 am
very nice attempt by trai….
Prashanth March 21, 2012 at 9:44 am
will this be a reality
Subhendu Mukherjee March 21, 2012 at 9:36 am
Usage information :
Consumers would be informed of the usage after every call / data session / VAS activation. While this may be already available with several operators, the same has been now made mandatory.
This is a very good point.
Vodafone Kolkata doesnot provide data usage and balance of data pack (2g or 3g) after every data session. The data balance may be obtained by dialing *111# and following the system after that. Vodafone should provide data usage and balance after every data session both on handset and when used with computer.
Rajesh Kumar N March 21, 2012 at 8:57 am
Great work…..Kudos…to TRAI…these operators stealing money like anything by special balance with validity for talk time…
It will be benefit for all users…
Sayan Chattopadhyay March 21, 2012 at 8:41 am
Sounds gr8!
Rohit March 21, 2012 at 8:38 am
good step by trai, but the telco companies will find the way to loot the cust.
Rahul March 21, 2012 at 8:26 am
TRAI also allows a fourth kind of voucher called “Combo Voucher”!
Dipika March 21, 2012 at 8:24 am
In the 3rd Amendment, TRAI added:
“Provided that the service provider may provide to a consumer a tariff plan as part of the Start –Up Kit and such tariff plan shall cease to apply to such consumer on activation of a Plan Voucher.”
anil March 21, 2012 at 7:32 am
good move by trai hope the looter will be controled.
Saurabh Jain March 21, 2012 at 7:12 am
yes i got the message from BSNL
It would be very helpful
AsitPaul March 21, 2012 at 6:49 am
Aircel, AirTel are the most Chor company in my area. They are looting customers money without any sms alert. And if you call 198, they will give you false excuse that you were supposed to activate these unwanted VAS.
Thats my India. Where we are prey of Telecom Operators.
Merc March 21, 2012 at 6:49 am
STVs are now only valid for max 90 days, this needs to be modified to atleast 1 year.
dskushwaha March 21, 2012 at 6:05 am
What about data recharge? Trai should have consider data recharge as the 4th voucher in which there is no talktime attached and has only data.
Sudhakar March 21, 2012 at 5:43 am
Very good. But late decision.
Vivek Mittal March 21, 2012 at 3:19 am
Nice attempt by TRAI to simplify our life. Thank God somebody thought of these steps.
Now one important thing is left We all want PREPAID PLANS for BSNL LANDLINE so that call rate are redused and easy to understand PREPAID plans are launched for BSNL LANDLINE coustmers. ALSO PREPAID PLANS should be introdused for BSNL BROADBAND Internet service, with monthly and quaterly plans.
shubham March 21, 2012 at 3:15 am
good step from TRAI , but special tariff with no talk time is not good mtnl provides some talk time with their stv and topup to main balance might be problem as secondary balance is good bcoz they can’t charge for gprs vas if it is activated intentionally by service provider.
Shaiju March 21, 2012 at 2:20 am
Good, still apna India hei yaar