TRAI Extends Deadline For Mobile Operators To Provide Prepaid Account Info

Telecom regulator Telecom Regulatory Authority of India (TRAI) has extended the implementation time of its Telecom Consumers Protection Regulations, 2012 from 45 days to 75 days.

On 7th January 2012 to bring in transparency in tariff offerings, help consumers in understanding the various tariff plans and vouchers on offer TRAI has made it a must for all mobile phone operators (CDMA/GSM) to provide prepaid users updates of calls made and data downloads every time they use voice and data services. And also announced new guidelines for Prepaid Vouchers with color schemes.

Earlier the GSM and CDMA Mobile service provider’s associations have represented to the TRAI for extension of time period to implement the provisions of the regulations, pertaining to vouchers, provision of information after every call, SMS and data usage.

All operators also requested additional time for clearing the existing stock of Topup and tariff vouchers. Considering the requests of the mobile service providers , TRAI has decided to extend the time period for implementing the new regulations to 75 days from the existing limit of 45 days.

Saptarshi Roy May 15, 2012 at 1:19 pm

Has BSNL launched it?

tabraiz March 4, 2012 at 9:06 am

I don’t think aircel have started these services.. Anyone here using it in aircel

Raghu March 4, 2012 at 12:08 am

@Bipul
no they are not providing that till now Reliance.

Bipul March 3, 2012 at 5:49 pm

@Raghu Is Reliance providing o/g call/sms/data details…(e.g called no., duration, time ) like DOCOMO….,if yes pls. let me know the particular link…!!!!

Airtel providing VAS actvn/deacvn too but DOCOMO and reliance not.

It wud be great if operators are forced to provide a few i/c call/sms details too…!!!!

Raghu March 3, 2012 at 1:28 am

@sandeep
yes the provision of information after every call will be there so time,duration should also be there as per TT information. SMS also it is mentioned above.

sandeep March 3, 2012 at 12:07 am

The TRAI should also say the service provider to give full infomation like Sms,Call full detail of TIME , DURATION, & THE NO TO WHICH SMS OR CALL IS MADE.

Raghu March 2, 2012 at 10:59 pm

@Kirti Raj Chahar
in this we are not able to check what calls we have made like. what is the tariff plan and all that. Airtel,Vodafone have started. i need such information

Sandeep March 2, 2012 at 10:47 pm

Except for BSNL & MTNL I believe all others are providing this service. No wonder TRAI extended the dates.

Ravi Shekhar March 2, 2012 at 10:41 pm

MAGNET :
Do they provide outgoing and incoming call details too?

Most of operators provide outgoing call details..

hardeep March 2, 2012 at 8:49 pm

isn’t it available for voda port in customers?

MAGNET March 2, 2012 at 8:45 pm

Do they provide outgoing and incoming call details too?

Kirti Raj Chahar March 2, 2012 at 8:16 pm

Raghu :
@Kirti Raj Chahar
can u pl provide me the website that Reliance have started online prepaid account info.

myservices.relianceada.com/launchAMSS.do@Raghu

Raghu March 2, 2012 at 5:07 pm

@Kirti Raj Chahar
can u pl provide me the website that Reliance have started online prepaid account info.

Kirti Raj Chahar March 2, 2012 at 5:02 pm

TATA DOCOMO, AIRCEL, AIRTEL, VODAFONE, RELIANCE have been started online prepaid account info but one of a major indian operator is not able to start this service to their prepaid customer that is BSNL.
hope BSNL will start online prepaid account info service in next few days.

Suresh March 2, 2012 at 4:59 pm