Now securing the most coveted Gadget is just a phone call away and much more delightful experience akin to ordering a pizza. Simply dial a number 1800-209-6363 and get the Mobile Phone at your door-step—without even moving out of the comfort zone of your home or office.
In a unique initiative, aimed at enhancing the customer delight, The MobileStore, India’s leading telecom retail player, has launched the novel scheme, where a customer can dial the TMS contact center and get the desired cell-phone delivered to his door-step.
Currently the “Dial and get your mobile delivered at your home” scheme is available in 163 cities across India and will be extended to more cities soon.
In order to ensure secure and safe payments for customers, the scheme eliminates the need for the caller to share his credit card details while ordering a phone. During the entire transaction– completely authenticated through an IVR call to the customer’s mobile, the customer need not share any credit card details.
So the customer located anywhere in India can make the purchase by just making a single phone call and get the mobile phone delivered anywhere in India (wherever the The MobileStore is present).The novel method is aimed at increasing the comfort of dialing from one’s home and ordering a cell-phone. Using this scheme one can gift cell-phones to anyone he or she wishes to.
Mr. Srikant Gokhale, CEO, The MobileStore, said “as a customer-centric organization we are focused on finding novel ways to enhance pleasant experience in mobile phone buying. Home delivery of the Mobile Phones is another step in that direction and is aimed at further facilitating the mobile phone penetration across the country”.