TELECOM TALK’s TAKE ON IDEA CELLULAR SPICE VENTURE

idea-cellular-spice-telecomIts almost an year since IDEA CELLULAR took over Spice Telecom but still the MDN(mobile dynamic number)  of Punjab circle are not updated in there website if any Punjab customer tries for an e-recharge from the website its displayed  “Please contact customer care this is not a valid Idea number”.

As in present day almost all web user wants to be hassle free and do the things “e-way” one might be quite interested in getting an e-recharge than going to a market shop for Top-up everyday.

Also if one tries to register in the website for “My Account” then also the customer is helpless.

In addition to it the call to Ideas toll free number is not getting thru from Punjab circle. If we talk about the above, initially one can understand that these things takes time in getting to the system processes but 1 year is quite enough time to make any process streamline. Hope that IDEA CELLULAR will find an idea for modernize the above soon.

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  • zareef July 21, 2009 12:53 pm

    @abhijit
    but vodafone recover that very soon they have good of service not like spice/idea

  • MOHAN July 20, 2009 3:16 pm

    Guys just got this info as I was browsing on web about IDEA CELLULAR…!!!
    According to this info, IDEA has a deal with IBM for complete transformation of SPICE to IDEA…!!
    They have said that it would take 27 Months from FEB – 2009 for complete transformation.. So as of now 6 months is over, still 21 months remaining.. So it still takes nearly 2 years for SPICE to become IDEA… :(..!!!???

    SOURCE: http://www-03.ibm.com/press/us/en/pressrelease/26564.wss

    I think it would be too difficult for IDEA in competitive market like Bangalore (Karnataka) with out good quality of service and good VAS services like GPRS (Basic) service etc….?? Already many of my in BANGALORE have chaged to TATA DOCOMO…!!!

  • abhijit July 18, 2009 12:36 pm

    @zareef
    It will take time to clear the bad patch(created by Spice Telecom)in Punjab & karnataka circle.The same situation faced by Vodafone customers earlier when it was transferred from Hutch to Vodafone.But now it seems to OK.Atleast no body complain now regarding talk time thievery in Voda.Hutch was master on that business.Net result,elimination from mobile business.You can not cheat customers tooooo many days in this high competitive market.

  • Debopratim Roy July 17, 2009 10:04 pm

    MTNL has also covered the cities of Mumbai and Delhi under 3G umbrella there by enebling its subscribers with latest 3G technology at affordable prices..MTNL haai to sahi haai!!

  • Debopratim Roy July 17, 2009 10:03 pm

    BSNL Cellone in Calcutta has extended free promotional video calls to existing 2.5G customers who has 3G enebled handsets like N70(M),N73(M) etc to make video calls to other subscribers who owns 3G handsets..Parts of Central Calcutta,South calcutta is currently under 3G umbrella and also areas like Airport,Rajarhat,Salt-Lake,TerittiBazar,Telephone Bhavan,C.R.Avenue,BurraBazar etc..More details visit http://www.bsnl.co.in(posted on 27/5/09)

  • kaushik July 17, 2009 9:09 pm

    Debopratim Dada

    where r u ?

    any comments from u reg BSNL please

  • zareef July 17, 2009 3:19 pm

    BEAWARE OF IDEA IN KARNATAKA

  • zareef July 17, 2009 3:15 pm

    @MOHAN
    ya mohan idea is sucking its coustmer very hard in karnataka bad service :(
    WHAT AN BAD IDEA SIR JI

    BUT ITS TIME TO MOVE ON

  • abhijit July 17, 2009 1:25 pm

    @rahul
    May be.My prepaid BSNL sim is under 94335-xxxxx series.

  • TUSHAR SHARMA July 17, 2009 10:39 am

    Might be he is busy searching about new Technologies which BSNL will deploy in India first and as usual will let Pvt operator’s queued up for its licenses …..like done in 3G

  • Duane July 17, 2009 10:18 am

    @kaushik
    KAUSHIK where is DEBOPRATIM?
    He has stopped commenting on BSNL >>>> ???

  • kaushik July 17, 2009 2:19 am

    @ abhijit and rahul

    please take advice from our BSNL patient Sir Debopratim Roy

  • rahul July 17, 2009 2:16 am

    @ abhijit

    my cellone logo changed to BSNL MOBILE in October 2008 and also to some other BSNL no of my friends,relatives the same was happen

    But for others it is still not changed and continue as CellOne

    i think they doing in a phased manner ( Govt Policy)

  • RDB July 17, 2009 1:43 am

    bsnl mbl for prepaid connections, and Cellone for prepaid !

  • abhijit July 17, 2009 12:31 am

    rahul :
    recently in kolkata
    BSNL changes its logo in handset to BSNL MOBILE from existing CellOne
    But why vodafone still showing Hutch as logo except for connection taken after 1st December 2007?
    Why Hutch is not converted automatically to Vodafone?

    Who said it?My BSNL sim card still showing as it is as CellOne.

  • rahul July 16, 2009 11:10 pm

    recently in kolkata

    BSNL changes its logo in handset to BSNL MOBILE from existing CellOne

    But why vodafone still showing Hutch as logo except for connection taken after 1st December 2007?

    Why Hutch is not converted automatically to Vodafone?

  • altaf July 16, 2009 9:16 pm

    idea network rocks in mumbai as they r also having pay as you go gprs plan
    @ karan u must be knowing that recently bpl mobile is changed to loop mobile but operator logo still shows bpl mobile and vodafone it shows ORANGE. beacuse ORANGE was first to start operation then hutch and then vodafone

  • MOHAN July 16, 2009 8:11 pm

    Ya… Idea KARNATAKA is not yet fully updated from SPICE….!!! Bangalore has the highest number of online recharges in INDIA. Even then IDEA has not updated there database here… :(…!! Even their GPRS plans it sucks…, even now they use the same old SPICE GPRS SETTINGS, except that it directs to IDEA FRESH WAP-SITE..!!
    GPRS being one of the most used VAS service.. Almost all providers provide this service at reasonable rate… But in IDEA KARNATAKA its 50Rs per month and that too only wap-sites. They don’t have any pay as you go offers like 10ps/10kb or 5ps/10kb, which most of the users use..!!

    KYA.. WHAT AN IDEA SIRJEE…??? NO GOOD IDEA HERE IN BANGALORE…!!!
    WAKE UP IDEA OR ELSE YOU WILL RUIN YOURSELVES, THERE IS LOT OF COMPETITION AHEAD AS NEW PROVIDERS COME IN…!!!!

  • zareef July 16, 2009 7:50 pm

    idea service is waste service in Karnataka :D you cannot call customer care more then 2 time, if u call they block u r number to C.C funny :D

  • zareef July 16, 2009 7:45 pm

    @Karan Asrani
    as per as Hutc & Spice
    the coustmer who use spice they get disply what kind of sim they using.
    exp:- i have 3 sim card 1 idea & 1 spice both are same
    cell info shows when i insert spice sim it show SPICE
    when i insert !dea it shows !dea…
    hey dude you !dea provide 16k sim :D

  • Karan Asrani July 16, 2009 7:13 pm

    They have some similar screw up’s in Karnataka which was earlier Spice. It’s strange how they can take so much effort into Mumbai, launch a new site for it etc. but can’t even get simple things done for circles they took so much hassle into buying out.

    I also want to know how difficult is it to change the operator codes – Vodafone still displays HUTCH and Idea still displays SPICE. Is that really so difficult to do? Isn’t this one of the easiest ways to get brand recognition from customers who use the phones everyday?

    - Karan