Tata Docomo Simplified Its Postpaid Service

Tata DOCOMO, the GSM Mobile services of Tata Teleservices Limited, today announced the launch of “Postpay @ your doorstep”, an initiative where Tata DOCOMO would assist potential customers with their queries on new post pay connections. Through a simple process, a customer can readily get access to a postpay connection, at his doorstep with expert guidance from Tata DOCOMO.

To avail this service, customers just need to call the toll free number 1800 266 0000 where they would be guided by Tata DOCOMO representatives. The representatives are trained to make use of scientific tools like Bill Plan Calculator that would help suggest the best value plan, customized to the needs of the customer, based on their usage amount and usage pattern. The customer once decided on a postpay plan, the call center executives sends a representative to collect the documents from customer’s location and deliver the SIM card whenever and wherever he desires.

Speaking on this new initiative that will help customers demystify post pay propositions and get a new connection, customized to his needs, at the comfort of their home or offices, Mr. Gurinder Singh Sandhu, Senior Vice-President, GSM Marketing, Tata DOCOMO said, “Postpay @ Doorstep service will definitely give a big fillip to new postpay customer acquisition numbers. In today’s competitive marketplace, innovating and delivering customized customer experience is a key to brand affiliation and greater services adoption.”

Tata DOCOMO has also recently launched its new “Diet Plan” with the claim that with these plans the customers’ bills would go from “fat” to “fit”, an assured savings due to its aggressive per sec plans. As part of the new plans, at 299 rental customer can get 36000 local seconds free (600 mins), and all local and STD calls @ 1p/sec.
Customers with high usage pattern can also opt for other value based plans – Diet 499, Diet 799 and Super Diet Plan 1099

This Article Was Written By: Sanjay Bafna

Sanjay Bafna - National Editor (Telecom and Mobile Phone)

Sanjay Bafna is an entrepreneur and National Editor at TelecomTALK covering Mobile Operators, 3G, Broadband, 4G, LTE, Telecom Policies & Regulations and Mobile Phones. He is well known Telecom and Mobile Analyst, Love Tea and Chocolates.

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  • DEEPAK KUMAR January 30, 2012 4:57 pm, 4:57 PM

    iam the customer of the TATA DOCOMO AND MY cell no is 8650910201 recently i requested the TATA DOCOMO for change from the post paid to pre paid after repeated reminders their representive came to me and collected documents and so far no information from them and no new sim card to use my mobile no pls i request y ou to send the pre paid sim card
    thanking you sir

    Reply
  • Raghavendra August 13, 2011 9:15 am, 9:15 AM

    i want to convert my prepaid into postpaid Please guide me.

    Reply
  • GANESH BHANDARY March 26, 2010 2:01 pm, 2:01 PM

    i want to convert my prepaid into postpaid pls guide ne

    Reply
  • Prasath J January 13, 2010 2:57 am, 2:57 AM

    Yes, Docomo’s postpaid plan is diferent with its “Build your plan” scheme, but it is no-where as cheap as its prepaid counterpart where you get 1p/2sec local tariff @ just Rs45/month, the same tariff is for Rs799 and Rs1099 plans only in postpaid… NOT CHEAPER… :-(

    Reply
  • Manoj Kumar January 12, 2010 12:12 pm, 12:12 PM

    While prepaid are too cheaper than why we move to postpaid ..
    In prepaid user can use it according to its budget every month but in postpaid user have to pay fixed amount of money every month.

    Reply
  • Rahul January 12, 2010 9:37 am, 9:37 AM

    Docomo Best prepaid plan in karnataka. Rc.62

    Reply
  • anishpsla January 12, 2010 9:32 am, 9:32 AM

    Beware, most of private operators are cheating it’s postpaid customers. Two of my friends have such problem. In first case, he take a Reliance netconnect like connection (I forgot the exact brandname). Monthly rental is Rs.400/- and night unlimited. He opt for the plan because, he have no time to use it in day time. But every month, he paid amount in the range of Rs.600/- to Rs.1000/- (I am using BSNL Broad Band. Which also have night unlimited. But I never pay excess money than rental) He decided to disconnect the connection because of excess bill. He pay the last bill and get a slip that, the service is disconnected. After that, he didn’t get any bill.

    Two year after the disconnection of the service, he got a paper from lawyer of Kerala highcourt that, he have a pending bill of Rs.450/- and should pay the amount + Rs.500/- lawyer fees before 31-Jan-2010. Otherwise, they take court action to get the money. There is no mention about periode of usage of the service, that is not paid. They think, no one will keep the payed bill details.

    Another one from TataIndicome. But he paid the bill and escape from other problems. So just thibnk before taking postpaid conncetion from a private operator. You can always take postpaid connection from BSNL or MTNL. You never get such notices after disconnection of the service.

    Reply
  • zeeshan January 11, 2010 11:42 pm, 11:42 PM

    Very good plans. Post-paid is quiet different from pre-paid. Again excellent plan.

    Reply
  • Arif January 11, 2010 10:48 pm, 10:48 PM

    I think no taker of TATA DOCOMO post paid connection.

    Reply
  • Sandy January 11, 2010 8:40 pm, 8:40 PM

    where is Tata Docomo in Gujarat???????????????

    Reply
  • vishal Garg January 11, 2010 7:29 pm, 7:29 PM

    useless postpaid

    Reply
  • Fahad January 11, 2010 6:00 pm, 6:00 PM

    Daku kahi ka

    Reply
  • Amit January 11, 2010 5:32 pm, 5:32 PM

    @kaushik
    If I can arrange :roll: an MTS 499 pack from a retailer, can that be activated ? Or it will be of no use ?

    Reply
  • Rahul January 11, 2010 5:00 pm, 5:00 PM

    Prepaid is best!

    Reply
  • kaushik January 11, 2010 4:58 pm, 4:58 PM

    Prasath J :Prepaid plan with Full TT + Rs45/month for 1p/2 sec local is unbeatable even by Docomo’s postpaid too…

    best per second GSM plan is Aircel RC 159 – all local calls 1p/2 sec for 6 month
    best per second CDMA plan is MTS RC 95 – all local calls 1p/2 sec for lifetime
    the above are for kolkata circle

    Reply
  • Prasath J January 11, 2010 4:33 pm, 4:33 PM

    Prepaid plan with Full TT + Rs45/month for 1p/2 sec local is unbeatable even by Docomo’s postpaid too…

    Reply
  • saket January 11, 2010 3:37 pm, 3:37 PM

    still no good plan compare to prepaid

    Reply
  • IG January 11, 2010 2:10 pm, 2:10 PM

    while docomo’s user expecting good per min plan then how could this offer be come out for postpaid……………………………

    Reply
  • IG January 11, 2010 2:08 pm, 2:08 PM

    the first plan shows all local calls are at 50p / min…………………….no difference between reliance prepaid ang docomo’s postpaid………………………………….
    but they still think offer is like of “fat” to “fit”……………

    Reply

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