Its no more only voice era, though the transformation is still in progress both voice and Data are equally important for a smart phone user. In fact a smartphone is not really smart without an internet connection and hence we value the word DATA. Coming to a real life scenario relying on DATA connection is increasing more and hence our expectations for Data from an operator also increases.But the service... Read More
Management who are playing with a Brand may change,people who are operating a brand may get replaced.Policies,Tariffs and what not everything inside a brand may change and who knows even the Brand may dissolve, only a few knows whats actually going to happen inside a Brand(Oh dear here i'm talking only about Telecom) but there are someone who without involving in any of the above categories will always be with... Read More
As already shared on TT pages, All the operators started to provide OnNet Incoming free Roaming packs throughout India.In a dual tone let’s appreciate their favor done to those who are frequent travelers and to those who stay away from home zones for longer periods in different states on some work purpose. With such stiff competition among all the operators trying to provide hassle free roaming services,are the Roaming Services... Read More
It's been a long time, really very long time we have taken any poll.If you have remembered i started Voice of the customer initiative some time back and the queue is on hold with Idea Cellular pipelined as i thought of having a break for these polls and now i think it's time for polls as the telecom sector is also heated up with Roaming play by all the operators.During... Read More
Remember our initiative on Voice of the Customer - Dual Networks ? Now its time for me to announce the results based on the customer feedback we received from readers. Q1. Do you use more than one SIM? The result is almost as expected,85% of users report that they Do use more than one SIM and only 15% use just one SIM. Q2.To which Telecom Circle you belong? Feedback from... Read More
It is no more a Single SIM era the usage and interest to experience multiple Networks has become the norm of the day considering various factors be it Network,Tariff or privacy issues. Here is an initiative from TT to let the world know what are the primary and secondary Networks people use mostly for various reasons when one has to choose between multiple options to get their choice of selection... Read More
It's time to speak out the results of Airtel - Voice of the customer initiative. Stunningly we have received more than 430+ customer feedback submissions which is the highest when compared to other operators till date. The document was flooded with responses as soon as the submission form went live on TT pages. coming to the results of Airtel Q1.What is your connection type with Airtel ? Surprisingly there are... Read More
This is the time for another poll and now it's the much awaited Operator Airtel's turn to show us what it's customers are feeling about it.So, go ahead and take the poll. As always "I request all the Readers to fill the feedback forms of their respective Operators and also encourage your family and friends too to fill it up so that every voice can be noted into the document and we... Read More
Its time to speak out the results of Aircel's Voice of the Customer initiative which i have started a few days back.The readers response is outstanding where more than 200 responses were received within just two days after the submission form went live on TT pages. Coming to the results Q1.What is your Connection Type with AIRCEL? 94% of users who gave their feedback use a Pre Paid connection while... Read More
Dear Readers, you might be aware of our Voice of the Customer initiative which i have started few days back with BSNL/MTNL - state owned Operators and have also planned to continue the same with other Operators as well. It's Aircel's turn now and for your information there is no priority given to any operator and the only thing i'm following is alphabetical order of the Operator Names. So you can expect... Read More
Few days’ back we have come up with an innovative campaign called Voice of the Customer – BSNL/MTNL and the reader’s response was amazing. Thank you for all your support and valuable time in providing your feedback, comments and suggestions via TT platform. Now it’s time for us to Talk and discuss about the results which we received from readers in the form of feedback. Q1. What is your Connection Type with... Read More
We at Telecom Talk always strive to bring out the best and most of Telecom in India. In our endeavor for the same we have come up with an innovative campaign called "Voice of the Customer”. First, let me elucidate the answer for the question Why? Telecom is not just a one day business or even a single day Customer requirement, it is a continuous pipelined process and Business Model comprising of many... Read More
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